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Kroger Customer Care Service

The Kroger Company

The Kroger Co., Customer Relations, 1014 Vine Street
Cincinnati
Ohio
United States - 45202-1100

Customer Support Phone Numbers

Phone:
+1 866 221 4141(Call Center) 55 14
+1 513 762 4000(Corporate Switchboard) 29 9
Work days:
Mon8:00 AM - 9:00 PM
Tue8:00 AM - 9:00 PM
Wed8:00 AM - 9:00 PM
Thu8:00 AM - 9:00 PM
Fri8:00 AM - 9:00 PM
SatClosed
SunClosed
Atlanta Division
2175 Parklake Dr., Atlanta, GA 30345
+1 770 496 7400

Central Division
5960 Castleway West Drive, Indianapolis, IN 46250
+1 317 579 8100

Cincinnati/Dayton Division
150 Tri-County Parkway, Cincinnati, OH 45246
More...
 

Kroger Complaints & Reviews

Kroger / Person working there krogers

Be
Bev6439 on Oct 20, 2017
I am a regular customer at krogers in huntington wva. 7th avecand 1st location usually go latecat night after, work for my elderly sick 70yr old mother i have no car this is the closer one from my home there is, a woman cashier she us very rude nasty dont want to help you any if there i...

Kroger / deli associate with horrible attitude

Ch
Chitty0832 on Oct 19, 2017
Good afternoon I’m writing about my experience at Kroger I came to the deli to get a cake decorated a couple days ago and the associate that was assisting me was very rude and had a loud smell of marijuana in her clothes and her eyes were blood shot red. He name on her I’d said Felicia and...

Kroger / simple truth low cow lite ice cream

12
1213 on Oct 19, 2017
I purchased one of your pints during the week of 10/9/17, and I was extremely disappointed to open the pint and find the product was freezer burnt, and had shrunk so that there is a ton of space inside the pint. I decided to give this product one more chance and just bought another one...

Kroger / damage to my car

Do
Donna Hadley on Oct 18, 2017
On Sunday 09/23/17 we were leaving the Kroger Union Marketplace when a Kroger employee who was gathering carts from the corral let go of two of them and they rolled down the hill and hit the driver side of of my car causing dents and small scratches. My husband and I talked to the employee...

Kroger / chicken

Vi
Vicky Shipp on Oct 17, 2017
Tonight (10/17/2018), I purchased a package of chicken thighs from Kroger at 465 Stateline Rd Southaven MS. Got ready to prepare to cook and the meat was spoiled. I took them back to the store immediately (9:05 P.M.) to only be told by a woman( no name tag)working in UScan that customer...

Kroger / capris suns

He
Helen Smith1206 on Oct 15, 2017
Hello I went to 3 different Kroger's to get the 99 cent juices however they where all out and wasn't offering anything similar Kroger is aware of the coupon so I don't understand why these stores are not ordering enough of product this always happens with the Saturday sale I was also told...

Kroger / cashier

La
LaTasha McIntyre-Holmes on Oct 14, 2017
On Saturday 9:30pm I went to check out at the u scan . The cashier on duty(Maurice) had accused me of stealing some Advil, the only thing that I had was 10 pack of the Capri sun which was on sale for 99 cents. He stated that the limit was 5, O told him that I had two different transaction...

Kroger / false advertisement

Ac
a.camacho1113 on Oct 14, 2017
I tried sending to email I found but I would not go through I have attached in the photo area the email I tried to send. This was a lot of trouble and I feel as if I didn't get treated as I should have. The embarrassment alone was terrible. I mainly don't understand how you couldn't...

Kroger / pharmacy

Cg
cgmlynch on Oct 14, 2017
Friday 10/13/17 Called Inglewood Kroger pharmacy (Gallatin Rd. 37216) to have prescription that was originally placed at Brentwood Kroger pharmacy previous months to be filled at Inglewood pharmacy this month instead. Inglewood Kroger Pharmacy informed me that it would be easier for me to...

Kroger / service

Ro
Robyn Goebel on Oct 14, 2017
Horrible shopping experience at this new Kroger’s. Several sale items were out of stock. The cashier, bagger and “duster” complained that they hated working the front because they never got their breaks, one stated he had been there an hour already and didn’t look like he was going to get a...

Kroger / management

Me
Me1202 on Oct 14, 2017
Why do Kroger say our people are great but allow Brittany at 456 in Michigan to treat the employees like trash I worked 9years for Kroger but had no choice but to quit because of how I was treated union refused to help me corporate allows it why is it that the employees that put there...

Kroger / green peppers moving worms inside

Ph
Phillygurl123 on Oct 11, 2017
I went to krogers on 5505 rutgers st in roanoke va purchased 3 green peppers went to my friend house where im visiting..Cut the green pepper open it was brown looked dirty further looking there were 3 moving worms inside..How i know they were worms i went to hospital and they looked at...

Kroger / customer floor support

Me
Merijo on Oct 11, 2017
On 10/07/17 I had visited your store located @ 1028 Roberts Branch Rd in NE Columbia SC. I have been there a couple of times and just find it hard to located specific items. On this day I was looking for dried cranberries (package) I search the produce area and the baking isles to no...

Kroger / flowers

Mg
MG45238 on Oct 11, 2017
I stopped by Kroger today to pick up some fresh flowers. I was disturbed to see that you are supporting the Susan G. Komen Foundation by ordering flowers from Nature's Flowers. Susan G. Komen contributes to planned parenthood. I read on the plastic wrap around the flowers that "Susan G...

Kroger / employee

Br
Brentleysmom on Oct 10, 2017
I was walking out kroger with my purchased goods, and was stopped by an employee being accused of stealing merchandise. I had 8 transactions of free friday items and a few things with the free items, and did not grab all the reciepts so i was not allowed to take all the items i purchased...

Kroger / behaviors of an employee

Sw
sweetcheeks121 on Oct 10, 2017
There is an employee named Brain who is a cleaner. He threw a fit because one of the managers would not let him go to Las Vagas, so he cussed out the manager and told him that he was going anyway. The Manager said that if he went that he would be fired. He said then fire me. Where this i...

Kroger / customer service

Vi
Vickie in Antioch on Oct 10, 2017
On October 9, 2017, I had a bad experience while shopping at Kroger on Murfreesboro Pike in Antioch, TN, and felt your company should know what issues your customers are having. I had an accident in January 2016, leaving me in a wheelchair with a broken back. I depend on my daughter to...

Kroger / this is about kroger sending completed transactions to my bank

Em
emily kostoff on Oct 10, 2017
I have been trying clicklist for about 3 months now. I have not had any real issues with it. Until the past month. I reserved a time slot on 9/21 and 9/30...both times the pick up was fine. A few substitutes but no big deal. Today is 10/10. My bank account just now shows those 2 charge...

Kroger / disrespectful and rude employee

Ca
Carey McLaughlin on Oct 6, 2017
I visited the Kroger gas station last night at 4915 Dixie Hwy Louisville, Kentucky 40216 Kathleen (the cashier/attendant) was very rude for no reason. I asked her for a pack of Newport (without being carded). I had a coupon for $1 off the cigarettes. I paid for that, then told her I needed $35...

Kroger / raincheck for gain pods

Mz
Mz Johnson on Oct 3, 2017
I was written a raincheck for Gain pods during your last mega sale, I came into the store at Dixie Hwy in Louisville, Ky several times trying to fill it . I kept being told to come back and they'd honor the raincheck for 24 bags as soon as it was stocked . A second time I was told by a...

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