Safeway review: Customer service ( 1 comment)

Vicky Paulis works in customer service at Safeway on Hwy 89 in Chino Valley AZ. She left 3 customers waiting in line at least 5 min before she came out of the back room. She walked up and just stood there staring at us.
When I told her my Just For U did not work she told me I need to get the app.
I told her the app makes my phone slow so I dont want it. She said that she doesn't have time for this, that she shouldn't have to deal with this, and that she is tired of customers.
I told her that everyone else at Safeway always helps me and that the polite manager Jeff told me if I ever have problems they will always help fix it.
She told me I should go to the library to use the internet for the Just For U.
She said she would fix it for me THIS ONE TIME ONLY, but then refused.
She refused to fix the price for me and told someone else to do it and walked away.
It turns out the sale price was in the paper and the computer rang up the wrong price, it wasn't even a Just For U price.
Safeway is constantly charging me the wrong price but everyone is usually friendly and kind and always fixes things for me.
When I told her I would be complaining about her rudeness she made sure to spell her first and last name for me so I wouldn't get it wrong in the complaint. Vicky Paulis should not be working customer service because of her complete lack of customer service skills. She should be a night stocker so she doesnt have to be around customers.
I will be contacting safeway corporate as well.

View 0 more photos