Safeway

I'm currently on hold, while having tried to fill my prescriptions with a Pharmacist at Ygacio branch in Walnut creek California.

I am a thyroid cancer survivor, and therefore need this medication.

The pharmacist told me " I don't appreciate your tone" and proceeded to put me on perma hold.

I was very civil.

I normally try to call the other, very professional pharmacist.

This is not okay. This is not even the beginning of civil. I understand that HE is frontline, as I said to him.

This is lawsuit material.

He told me "you will pay full retail". I have health insurance.

My name is Anthony Nelson

I purchase a western union card at Safeway at this address 4100 redwood road Oakland ca, 94619 the card didn't work for some odd reason and my money was locked without no means of access to my funds I've been without the oil cash I only had during this coronaviruses 19 shutdown without food in housing.

I have been a customer customer since 1992 at the 21616 zip code Store.

Store has deteoriated since the present Store Manager arrived.

Yesterday, I was in the store to buy over $ 100 in groceries.

One of the items on a flyer for sale was mega pack 80% hamburger for $ 2.99 per # until end of business March 24

None was there>asked the Meat counter rep whom said it was sold out>he would not make me one>he directed me to customer service> CS Rep could not or would not help>I asked for the store manager> Rep called Manager whom relayed message>Message was no more left and would not issue raincheck

FYI, the Store proudly displays a plaque showing profit improvement of 186% for all customers to see.

This is not a good customer experience>I have no trust in your flyers> the Store Manager will not engage>Store will not honor Ad>Staff is not happy

I am not a satisfied customer !

My safeway # is [protected]

My cell # is [protected]

I had dealt with a worker at the Safeway Pharmacy(its in Stayton Oregon where I go to) that was rude to me two times now and one tim(just her no other worker has ever) over the phone was the first time(over the phone was rude because I misunderstood a name of pills she said and she got rude about it)and the second time was I told her (afer she said they are not ready)I was told yesterday(by 2 people)they (this was a hour before closing to)that to come back to day to get them because they would be ready and she got rude with me after by one saying I was here and there (she pointed to two places)and I didn't heir anything about your pills so I just let her know how long I was off them and she gets rude with me again, done it before and they tryed to work with me or see what could be done or why they where not done at the least and I asked around and see if I could be wrong but no every one I asked said yeah she was being rude.
She is a women that is heavyset (fat)and has really short hair too and I thank she maybe (at least she looks it but could be Spanish receiving not 100% sure) white /Caucasian the one with me at the time said she didn't have a name tage on her.

I do Political work for agriculture, I am disappointed in the placement of "Fake Meat" products in the "Fresh Meat " cooler let alone there is a USDA Choice sign right above it.

These products should either have a cooler of their own or be in the "Processed" cooler.

The agenda of these companies that produce this stuff have made no attempt at hiding their goal, for us to be a totally vegan society in 10 years.

Safeway is slapping the faces of Ranchers, Farmers and consumers by marketing these products like this.

I took pictures of this and have posted on social media. I love my local Safeway and shop there for all my grocery needs. I would be extremely supportive of Safeway if you change this marketing plan.

The cuts chosen for the kalbi marinated beef are very inconsistent and the marinade used tasted spicy and different than it normally does. Normally this location cuts the beef very consistently and the marinade gives the meat a very sweet flavor. This time was different and after buying so much, I feel like my money was wasted as none of my family members liked any of the changes.

I've shopped at Safeway and used there Pharmacy for well over 11 year's. On January 9th 2020 around 3:30 P.M. i went to Safeway to pick up 2 gallon's of milk and 3 Prescriptions i walked over to the Pharmacy desk for pickup and there were 2 individuals in line. I waited for at least 15 minutes for this one lady Connie to fill these prescriptions for these people 2 people, after i waited i thought i'd go get my 2 milk's. I came back and she was still working on this guy's prescriptions 30 minutes had gone by. There was a total of 4 women working in the pharmacy department, Marcie, Beth, Kelly & Connie she is the Slowest one of all at preparing already made up bags of prescriptions, all she had to do is Ring up there totals. Once i was waiting for this older guy to finish up i was right off the side to him, once he was done i moved up and Marcie looked at me and said this older women across from me was first. I observed this women walk over from the produce well after i was there for 8 minutes after i was already in line before for 15+ minutes. By then there was more people making another line in a isle, "NOTE" there is no place that states the line start's here, there where 3 different lines forming. So after the older lady went i thought to myself finally after almost 45 minutes by now I'm next. So i went up then Marcie said No those 2 people are next after i just told her to have my already bag made up ready for purchase. All 4 of these Ladies know in great detail that i have a sever spinal issue from 4 Spine Surgery's and can hardly stand, sit or even walk more then a half block, and on top of it i have Epilepsy Grand Mal Seizure's that can be easily be set off by Stress. Finally i had enough and told them to have it ready next friday then and walked off. After i got home i talked to my wife and she suggested i go back to Walgreens which is open 7 days a week 6:00 a.m. to 12:00 a.m. with a drive up window so i can sit in the comfort of my car instead of trying to stand in one place to long. I called Walgreens up in Coeur d' Alene to have my prescriptions transferred and when they called Safeway Pharmacy they started saying i had NO Refill's left Which is a Lye because there clearly marked on there bottles they've been giving me for year's, i had to call 2 different Doctor's one of them out of state to explain what they were trying to do to me and they looked at there record's and found out YES i do have Refills on ALL MY MEDICATION'S. Safeway Pharmacy Purposely went out of there way to Hinder my Choice of who will distribute my medication's. Both Doctor's offices were made aware of there Behavior and i will have my Medication's sent now to Walgreen's, on top of it I will NO longer shop there ever again. I'll go to Fred Meyer, Costco, Walmart, Harvest Food's, anywhere but there, they lost my business forever, and for the record over the 11 year's steady i've shopped there I've spent well over $15, 000, I'm thru with them!