Ross Dress for Less

May 2. 2023

Store 1468 located in Merrillville. Indiana

Went to store to return some items. The line was long with one lone Associate (red hair), so I decided to leave the items and go shopping.

I shopped for a while and the line was still long when I was ready to shop out.

I asked the Associate if she could call for assistance, she rudely reply "You can come help me"! The Associate continued on slowly until two more Associates (one a manager) joined her. At no time did any of the three apologized.

When it was time for me to check out, I could see the first Associate pointing to me and in response the Associate (said to me the manager looked at me and rolled her eyes and said something. I then try to explain to the Associate that I asked the Associate to get assistance and she took it wrong. The Associate (#2273501) siding with them returned the items I brought back and told me that she is refusing to check me out and I should get out the store.