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Rogers Communications Reviews and Complaints

Rogers Communications review: Rogers mobile

Folami Akinrimisi of US

Nov 21, 2025 2:05 pm EST

Verified customer

Featured review

I am writing to formally request the discontinuation of my Rogers service and the closure of my account. I have made several unsuccessful attempts to reach your customer service team by phone to resolve this matter, but all efforts have proven fruitless. It has been both frustrating and disappointing that a company of your standing would make it so difficult for customers to end their service.

I am currently receiving a bill in the amount of $118.93, which I will settle in good faith. However, I would like to make it clear that this should be the final bill, as I have since left Canada. My subscription was obtained during a brief visit to Canada for vacation, under the assurance that the service could be easily discontinued should I return to my home country. Despite this assurance, I have found the process unnecessarily complex and unresponsive.

I therefore request written confirmation that my account has been fully terminated upon payment of this outstanding bill and that no further charges will accrue thereafter. Please also ensure that any automatic payments or renewals associated with my account are deactivated immediately.

Desired outcome: Discontinue my service

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Rogers Communications Contacts

Rogers Communications phone numbers

+1 (855) 381-7834

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56%
Confidence score

Customer Service

+1 (416) 935-5555

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International

+1 (888) 764-3772

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United States

+1 (800) 787-7953

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Chinese Language

+1 (800) 575-9090

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Pay As You Go

+1 (877) 559-5202

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Billing & Payments

+1 (855) 381-7835

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Wireless

+1 (855) 381-7839

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Internet

+1 (855) 381-7838

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TV

+1 (855) 381-7836

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Home Phone

+1 (855) 381-7840

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Home Monitoring

+1 (866) 210-4059

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Internet, TV, Home Phone, or Home Monitoring

+1 (866) 727-2141

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Small Business

+1 (800) 958-5000

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Enterprise & Medium Business

40019

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Rogers Communications emails

RogersCommunityForums@rci.rogers.com

100%
Confidence score: 100%

Support

Rogers Communications address

333 Bloor Street East, 7th Floor, Toronto, Ontario, M4W1G9, Canada

Rogers Communications social media
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Nov 25, 2025
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