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Rogers Communications review: Roam sweet roam charged no way to cancel

serge valcourt of US

Dec 08, 2025 9:41 am EST

Verified customer

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I purchased roam sweet roam for a trip to Dominican republic 70.00$ last week, On Saturday we found out we could not travel. I tried to call rogers multiple times no answer business office closed. Try again several times Sunday again closed. I received email notice that roam sweet roam was now active. Called today (Monday) told by the female contact that there was no way to stop or cancel or refund for the service! I asked for a contact number or transfer to a supervisor I was told that there is no way to do that and that the supervisor cant change anything. I guess it is time to find another provider for my two hubs and business cell

Desired outcome: Refund of charges! 79.10$contact [protected]

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Rogers Communications phone numbers

+1 (855) 381-7834

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Customer Service

+1 (416) 935-5555

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Pay As You Go

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Billing & Payments

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Internet

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TV

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Home Phone

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+1 (866) 210-4059

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Internet, TV, Home Phone, or Home Monitoring

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Small Business

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Enterprise & Medium Business

40019

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RogersCommunityForums@rci.rogers.com

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Rogers Communications address

333 Bloor Street East, 7th Floor, Toronto, Ontario, M4W1G9, Canada

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