The complaint has been investigated and
resolved to the customer's satisfactionResolved Remax South Africa — lies, deceit & disgraceful service
resolved to the customer's satisfaction
In August we submitted our offer to purchase. Accepted and the process started. On 1st view of the house it was clean and all the damaged parts hidden. On 2nd view in Oct, most faults were visible. When asked about it, Ansie stated it's not her problem. We had to beg and plead to get the fault list on the house as well. When we asked when the registration will happen, we were told only end of Nov as they are withholding the registration for a simultaneous transfer WE WERE NEVER INFORMED ABOUT. Promises were made (in writing from both the lawyer and Ansie) that the registration will be completed today and occupation will be 1 Dec. Today we get notified that the registration has not been completed. Let alone that we have a house to vacate the 1st and contractors to pay as of the 1st, the whole process has now been delayed for over a month without any shame. All transfer cost were paid on request without hesitation. These people have no shame in wasting your time and costing you money once they received their part. This is the worst service ever received. If the person paying can't be considered, why even bother? Estate agency board will be the next step.