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Hubble Homes Complaints 4

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Hubble Homes Review: Lack of support for Home

Review:
Lack of support for Home Warranty

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Hubble Homes We bought a Hubble home a year ago and have been experiencing problems with the landscaping on our lot

We bought a Hubble home a year ago and have been experiencing problems with the landscaping on our lot. The lot doesn't drain water properly, resulting in frequent flooding in our backyard. When we contacted Hubble about this issue, they informed us that it falls under landscaping and is not covered by their warranty. Several houses in our neighborhood have faced the same problem, and Hubble's response to these complaints has been inconsistent. Some homeowners were able to get Hubble to address the flooding issue after making multiple calls, while others who tried the same approach were denied assistance.

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Hubble Homes Hubble engaged in deceptive practices

Hubble engaged in deceptive practices. During the process of designing our house, they assured us that certain items were included in the price. However, when it came time to sign the final contract, they rushed us and failed to disclose all the necessary details. It was only after we had already signed the contract that they informed us that these specific items were not actually included and that we would have to pay extra for them. No one took responsibility for this issue or acknowledged any wrongdoing. The manager we spoke to initially offered to honor what their employees had promised and provide the additional upgrades at no charge. However, we have now received a new contract with a higher cost, stating that nothing is done for free and we will have to pay for the upgrades. The manager did mention that there would be no additional cost for earnest money, but this contradicts what was previously communicated to my wife. We were explicitly told that there would be no cost to us for the upgrades.

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Is Hubble Homes Legit?

Hubble Homes earns a trustworthiness rating of 91%

Highly recommended, but caution will not hurt.

Our conclusion: After a detailed review, ComplaintsBoard finds Hubble Homes to be a trustworthy company. Although there's a 0% resolution rate for customer complaints, which deserves attention, Hubble Homes is known for their high standards and safety. If you're thinking about dealing with Hubble Homes, it's wise to check how they handle complaints.

We found clear and detailed contact information for Hubble Homes. The company provides a physical address, 7 phone numbers, and email, as well as 5 social media accounts. This demonstrates a commitment to customer service and transparency, which is a positive sign for building trust with customers.

A long registered date for hubblehomes.com can be seen as a positive aspect for Hubble Homes as it indicates a commitment to maintaining the website and its domain name for a long period of time. It also suggests that the company is organized and has taken steps to secure its online presence.

The age of Hubble Homes's domain suggests that they have had sufficient time to establish a reputation as a reliable source of information and services. This can provide reassurance to potential customers seeking quality products or services.

Hubblehomes.com has a valid SSL certificate, which indicates that the website is secure and trustworthy. Look for the padlock icon in the browser and the "https" prefix in the URL to confirm that the website is using SSL.

Hubblehomes.com has been deemed safe to visit, as it is protected by a cloud-based cybersecurity solution that uses the Domain Name System (DNS) to help protect networks from online threats.

However ComplaintsBoard has detected that:

  • Hubblehomes.com has relatively low traffic compared to other websites, it could be due to a niche focus, but could also indicate a potential lack of traffic and popularity. The hubblehomes.com may offer a niche product or service that is only of interest to a smaller audience.
  • Hubble Homes protects their ownership data, a common and legal practice. However, from our perspective, this lack of transparency can impede trust and accountability, which are essential for establishing a credible and respected business entity.
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Hubble Homes April was when I first had an issue with Hubble Homes

April was when I first had an issue with Hubble Homes. I filed a 10-year warranty complaint with them, but unfortunately, I never received a response. Eventually, a representative from Hubble Homes came to inspect my roof, but they couldn't figure out the problem. They then called in Western Roofing to take a look and fix the issue. The Western Roofing representative advised me to contact them directly if the problem occurred again. On 5-13-22, the roof started leaking in the same spot, so I reached out to Western Roofing. However, I was informed that Rob, the person who had previously helped me, was no longer with the company. Instead, they sent someone else, who I believe replaced the heat vent. Despite filing a second 10-year warranty complaint with Hubble Homes, I still didn't receive any response from them. Then, on 6-13-22, the roof leaked again in the same spot. Frustrated, I filed a third 10-year warranty complaint with Hubble Homes, but as of 7-01-22, I have yet to hear back from them. I also contacted Western Roofing again, but they haven't gotten back to me either. I am desperate for a response from Hubble Homes regarding the resolution of my leaking roof. I hold Hubble Homes solely responsible for their lack of response and action. I am unsure of what steps to take next. Hubble Homes claims to respond within 2 business days in their standard email, but they have not contacted me via email, phone, or letter to inform me of their plans to address the issue. I am eager to have my roof fixed and would greatly appreciate any assistance or guidance on what I should do. It is worth noting that the leak has occurred in the same spot on all three occasions. I am hopeful that the ComplaintsBoard.com can help find a solution to my problem or provide advice on the next steps I should take to resolve the issue with my roof. Thank you.

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About Hubble Homes

Screenshot Hubble Homes
Hubble Homes, a leading real estate company, offers a wide range of services to cater to your housing needs. With a strong reputation in the industry, Hubble Homes specializes in building quality homes that are both affordable and stylish. Whether you're a first-time homebuyer or looking to upgrade, Hubble Homes has a diverse portfolio of floor plans and communities to choose from. Their commitment to customer satisfaction and attention to detail sets them apart from the competition. Visit their website, hubblehomes.com, to explore their offerings and find your dream home today.

Overview of Hubble Homes complaint handling

Hubble Homes reviews first appeared on Complaints Board on Oct 15, 2023. The latest review Review: Lack of support for Home was posted on Oct 21, 2023. Hubble Homes has an average consumer rating of 1 stars from 4 reviews. Hubble Homes has resolved 0 complaints.
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  1. Hubble Homes Contacts

  2. Hubble Homes phone numbers
    +1 (208) 433-8800
    +1 (208) 433-8800
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    +1 (208) 871-6094
    +1 (208) 871-6094
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    Specialist
    +1 (208) 576-4619
    +1 (208) 576-4619
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    Specialist
    +1 (208) 957-4590
    +1 (208) 957-4590
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    Regional Sales Manager
    +1 (208) 695-2017
    +1 (208) 695-2017
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    Showroom Manager
    +1 (208) 870-0213
    +1 (208) 870-0213
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    Specialist
    +1 (208) 251-5870
    +1 (208) 251-5870
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    Specialist
    More phone numbers
  3. Hubble Homes emails
  4. Hubble Homes address
    701 S Allen St Ste 104, Meridian, Idaho, 83642-3058, United States
  5. Hubble Homes social media
  6. Jenny
    Checked and verified by Jenny This contact information is personally checked and verified by the ComplaintsBoard representative. Learn more
    May 13, 2024

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