Good morning
I got this service because I thought I will be getting leads for myself in that specific zip code I selected, however, I was not told that realtor.com send the same lead to other realtors at the same time and I have to compete with them, I did receive 3 leads in the area and when I contacted the people I was told they have been already contacted by other realtors that received the same lead from realtor.com, I did not pay $306.00 to compete with other realtors receiving the same leads I was receiving, why paying then ? what was the benefit of it?, I called and fortunately I was able to cancel the contract because I have and e-mail from the sales person that got me into this authorizing to cancel it if i was not satisfied, but I did not get my money back.
I am requesting now to have the money I paid returned to me as soon as possible because you did not comply with what I was paying for.
Your prompt response will be appreciated.
Thank you.
Adriana Cifuentes
e-mail: [protected]@gmail.com
Phone: [protected]
See below e-mail received but the sales representative from Realtor.com :
This the contact information for realtor.com :
Branden Wright
Apr 9, 2019, 11:38 AM
to me
Adriana, this is a monthly payment that you are making for a service that we are providing, if you chose that this service does not work for you, CALL ME @ [protected], and I will cancel the program for you at ANY time!
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Branden Wright | Digital Sales Consultant
Move, Inc. | realtor.com® | Top Producer®
p: +[protected]
e: branden.[protected]@realtor.com
Marketing Solutions | Free Tools | Success Stories | Support | Top Producer®
If you would like to find out more about how successful real estate professionals are using the full range of marketing solutions offered by the realtor.com® team, please contact your Account Executive at [protected] for more information.
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