Red Roof Inn’s earns a 1.2-star rating from 3 reviews and 508 complaints, showing that the majority of guests are dissatisfied with their stay.
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Warning and caution
Warning and caution to ohio travelers human trafficking, lost or stolen property and redi points mia!
Certainly! Here's a review for *red roof inn* that captures your concerns: — # *review of red roof inn: a thrilling stay*
# ⭐⭐
*title: "where privacy meets espionage"* — *pros:*
- *privacy violation*: red roof inn takes privacy seriously. So seriously, in fact, that they've turned it into an extreme sport. Forget "do not disturb" signs; here, it's "do not even think about disturbing."
- *human rights*: if you've ever wondered what it's like to live in a surveillance state, look no further. Red roof inn provides a front-row seat to the 24/7 reality show called "your every move."
- *human trafficking*: who needs netflix when you can witness potential human trafficking right from your window? It's like "taken" but with less liam neeson and more questionable characters.
- *lost or stolen property*: red roof inn's motto: "finders keepers, losers weepers." leave your belongings unattended, and they magically disappear. It's like a real-life game of hide-and-seek, where your stuff is always "it."
- *redi points mia*: the elusive redi points — like unicorns, bigfoot, and honest politicians — exist only in legends. Collect them, and you'll unlock the secret level of frustration.
*cons:*
- *room service*: expect a knock on your door at 3 am. It's not room service; it's the hotel's resident conspiracy theorist, here to discuss chemtrails and lizard people.
- *wi-fi*: the wi-fi password? Classified. Connecting feels like hacking into the pentagon. If you succeed, congratulations — you're now on a watchlist.
- *bed bugs*: red roof inn's unofficial mascot. They're not just bugs; they're covert agents sent to test your resilience. Good luck sleeping tight.
- *lobby art*: the paintings in the lobby? Definitely coded messages. Decipher them, and you'll uncover the truth about area 51.
*overall verdict:*
- red roof inn: where every stay is an adrenaline-fueled adventure. If you survive, you'll have stories to tell — assuming your phone hasn't been bugged. — *disclaimer: this review is purely fictional. Red roof inn, please don't send agents to my location.*
Recommendation: STAY SOMEWHERE ELSE!!!!
Red Roof Nightmare
I made a reservation on line requesting a non smoking room for 1 adult and 1 child. I checked in the Abington VA site at 3 p.m. on 10/13/23 and found I was to be in a smoking room but I could and did pay an additional $26 to be in a nonsmoking room and left and returned at midnight to go to my room. During which time I experienced some car trouble and reported that I couldn't stay for the 2nd night. I was told that there could not be a refund because it was paid through a 3rd party. When we went to the room I found several unpleasant sites. The microwave was so dirty I refused to use it.. Everything from the top blanket, sheets, pillowcases mattresses had hair, urine, food and tears on both beds. The bathroom door scrapped the ceiling and was hard to open or close. The bathtub was dirty and it had black mold at the bottom where the floor was. As I looked through the bedding I took it off the beds and placed them in a corner. The floors looked like it had never been mopped. We slept in our sleeping bags without pillows. I came back to the room at midnight and left 4 hours later. Those 4 hours cost me $233 and if you think I'm writing this to get a refund you should see the 30 pictures I took. What now?
Recommendation: Clean the place up. Don't put the dirty linens back on the beds. If a piece is worn or stained replace it.
Worst Customer Service and Accommodation
On May 9th 2023, I booked 3 Rooms at Red Roof Inn Willowbrook, IL. for October 5th,6th& 7th, with confirmation numbers.
15 minutes before check-in, I received emails cancelling 2 of the rooms. We had traveled over 500 miles for a wedding. Left stranded 2 hours before a wedding that we were then late for...All Red Roof can say is they are terribly sorry but nothing they can do...they broke the contract... Do not under any circumstances reserve at Red Roof Inn
Recommendation: Book anywhere but Red Roof Inn
Red Roof Inn Complaints 508
Serves and quality of room
I was booked at the Red Roof Inn in Valdosta, GA one child one adult and service dog, The lady at the office desk was calling me a liar because my child that I list on my reservation was an adult and when I booked it said child's age and I put in that she is seventeen and she informed me that at this Inn she is consider an adult, also said I could not have...
Read full review of Red Roof InnCustomer service
Recently I booked a room at your hotel on West Broad St, Richmond, Va. for my son. I have done this twice in the past month, once for a week once 2 days. He got there 15 minutes early before check in, so he sat on the couch. The security guard told him he couldn't sit there, for! 5 minutes! and he was not nice about it. My son stood up, walked outside and...
Read full review of Red Roof InnCredit card charges
I made reservation on November 13, 2023 with Red Roof Inn Columbia mo. (Texas Avenue) I called three days before check-in to confirm reservations. I did not get a reservation confirmation number. Upon check in May 10th, 2024 and I was told the server was down and that we could not check-in. They gave us a number to call [protected]. I called the number...
Read full review of Red Roof InnIs Red Roof Inn Legit?
Red Roof Inn earns a trustworthiness rating of 91%
Highly recommended, but caution will not hurt.
We found clear and detailed contact information for Red Roof Inn. The company provides a physical address, 6 phone numbers, and 2 emails, as well as 5 social media accounts. This demonstrates a commitment to customer service and transparency, which is a positive sign for building trust with customers.
Redroof.com has a valid SSL certificate, which indicates that the website is secure and trustworthy. Look for the padlock icon in the browser and the "https" prefix in the URL to confirm that the website is using SSL.
Redroof.com has been deemed safe to visit, as it is protected by a cloud-based cybersecurity solution that uses the Domain Name System (DNS) to help protect networks from online threats.
We looked up Red Roof Inn and found that the website is receiving a high amount of traffic. This could be a sign of a popular and trustworthy website, but it is still important to exercise caution and verify the legitimacy of the site before sharing any personal or financial information
However ComplaintsBoard has detected that:
- While Red Roof Inn has a high level of trust, our investigation has revealed that the company's complaint resolution process is inadequate and ineffective. As a result, only 5% of 508 complaints are resolved. The support team may have poor customer service skills, lack of training, or not be well-equipped to handle customer complaints.
- We conducted a search on social media and found several negative reviews related to Red Roof Inn. These reviews may indicate issues with the company's products, services, or customer support. It is important to thoroughly research the company and its offerings before making any purchases to avoid any potential risks.
Front desk - #00094
Front desk complaint:
1. Cleanliness (animals - ticks, spiders, eggs and larvae, blood stains, fecal matter in the bathroom walls, mucus in the walls, etc) - shawn & mike.
2. Customer service (no diversity and respect for women)
no blankets or towels during winter stay, i asked and they were denied - mike.
3. Safety for a traveling business-woman age 46 (door open while undreesing to take a shower) (owner and brother entered room while guest was buying tampons across the street at shell gas station) westlake location - james and mike. Ptsd from rape at another hotel triggered!
4. Drugs and prostitution - cle airport middleburg heights.
5. Suspect human trafic from cle to emirates - dubai or india by plane or boat.
6. Amazon packages stolen with clothes and food
7. 14,000,262 points missing from long stay in middleburg heights.
Janira ramos pares
former nasa civil servant
[protected]
nasa ksc and grc
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Refund of hotel deposit
I checked into Hometowne Studios Rancho Cordova Ca on March 30 2022 using a Mastercard to pay for the room deposit. I checked out on August 22 2023. During my 18 month stay the credit card I used had been lost and replaced with a new card. I forgot to inform the hotel of the card number before I checked out. Once I informed the front desk of problem, I wa...
Read full review of Red Roof InnRacial profiling
Hello! My name is Andres Batton and I visiting Miami for a needed medical procedure. I secured my reservation at the due to its distance from the airport. However, upon approaching the counter, employee named Michelle instantly greeted me with disdain. I provided her with my reservation, and she help proceed to pretend that she couldn't find it. She then...
Read full review of Red Roof InnBroken Toilet
Was sitting on the toilet, as I was getting up, the toilet shifted sideways, knocking me into the side of the bathtub and landing on top of me. I promptly reported the situation to the desk clerk who was dismayed and refunded my damage deposit. Tried several times to phone the general manager with no response. Was charged $250 for damages for which I was not responsible. Have emailed him but am getting no resolution. Disgusting.
Claimed loss: $350.00 for room refund for the night plus the charge of $250.00
Desired outcome: Restitution
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Hotel
Recently, I have stayed in many Red Roof Inns and have had some good experiences, some so-so experiences, and some bad experiences but none so bad as my most recent and I, for the first time, am requesting a refund. I can put up with a lot and have a pretty good understanding and threshold, but the experience at this hotel far surpassed that threshold. It...
Room was unsanitary
Booked a room (Room 130) at the Red Roof Inn in Lumberton, NC for one night November 28th-29th, 2023. It was infested with cockroaches (as the night progressed they started dropping from the ceiling and scurrying across the floors in the main bedroom as well as in the bathroom), there were crusty boogers on the wall around the toilet paper dispenser, and...
Read full review of Red Roof InnPoor service
Good evening I stayed at Red Roof which is located in Delaware on Dupont. First, when I got to the room the bed wasn't made up I was tired I made it up myself and went to bed and I took the pillowcase off. The washcloth was dirty and the bath towel was so unkempt. Room service came and he could speak English so the communication. Was off. I left and went on the road. When I returned to the hotel the sheet was on the fridge I took it the front desk and showed them she apologized and gave me a new sheet that was also dirty. I asked her what about the pillow cover and she said that they don't have it and I have to sleep on it like that. I asked her if there was any compensation and she said no. That was the worst experience ever.
Desired outcome: I would like a refund
Cleaning and customer service
I booked a trip on your site and I choose one of your deals where you pick the hotel for me with a brand name. Well we had a brand name but not a brand experience. My covers was dirty and bed was even worse. We had roaches everywhere and the hotel had mole. We also went out for Thanksgiving came back and key not working. And we stayed 2 nights and the first...
Accommodations
My daughter and I reserved a room here on 11/10/23. When we checked in there was only one person working the lobby. I guess they were under staffed which is understandable. Our room was a Non-Smoking King size room. When we opened the door to go in there was no air flow and it smelled really bad. We go in and as soon as we step over the threshold there were...
Read full review of Red Roof InnWorst service ever
Complaint #[protected] Confirmation #[protected] I've scoured your site for what your "no show" policy is. I cannot for the life of me find it anywhere, so it's no good stating your no show policy in your booking emails if no one can find what it is so not sure how they expected me to know (even though my booking should not have been cancelled). Of note - per...
Read full review of Red Roof InnPayment not received
Thursday oct.26 we got a room atred roof enterta district in arlington tx. We got the jacuzzi room well the jacuzzi wasn't holding water. We went to office 3 times to let him no its not holding water even made a video to show him there is no swit h or plug to hold the water in. Apparently he couldn't get the maintenance man or a plug for hot tub. The hot...
Customer service/appearance
My wife and I stayed at Red Roof Plus on 10/18/2023 and the the exterior, lobby, and elevator were in a rather unkempt state. I thought Red Roof Plus was supposed to be an upgrade to Red Roof Inn and if this is the case, I would hate to see what a regular Red Roof Inn would look like. I had driven to the hotel, arriving at around 3:30 pm to collect my wife...
Read full review of Red Roof Innyour staff
i’m currently in the process of transitioning from one home to another and at that time and this time that i’m sending this message had no where to stay a agency paid for me and my daughter to stay there for two weeks and was denied service and tricked into giving my id cause the staff said they wanted to check and see was my room ready but took my id and...
Read full review of Red Roof InnDisgusting room
We arrived and had to pay $250+ tax to stay in a room that had mega amount of stains on the sheets and comforter, the toilet ran throughout the night, the toilet wasn't even bolted to floor, the iron board look like someone spilled milk all over it or had a good time on it, there was so much black mold around the shower area that were showered in shoes, the...
Read full review of Red Roof InnA reservation
Hello my my name is Eric Johann and I was supposed to be staying in Union City California I booked a room on a third party on website Priceline my stay was for 10-21-23 and I booked the wrong hotel for the Roof Inn in Hayward CA so I called Priceline they said they were calling contact the property so they did and the front desk said we are not going to...
Read full review of Red Roof Innred roof inn
we stayed on 10/17/23 in wyethville room 120 1. the receptionist was scared of dogs 2. there were bed bugs in chair in room we found dead bed bugs upon getting home in our clothes and on us in shower ( i carry bed bug spray and sprayed everything we owned with it. 3. the mattress pad ( not even a zippered mattress cover) was for a full size bed on a...
Reservation cancelled without notice even after paying in full
Booked through booking.com Wed Oct 11 to Sun Oct 15. I was delayed and could not arrive until Thurs Oct 12, so through the booking.com site used the "Contact the property" and emailed the hotel to advise them that I was going to arrive the Thurs instead, was happy to pay for the room for the Wed and did still want the room Thurs to Sun. I arrive on Thur...
Read full review of Red Roof InnOverview of Red Roof Inn complaint handling
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Red Roof Inn Contacts
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Red Roof Inn phone numbers+1 (800) 733-7663+1 (800) 733-7663Click up if you have successfully reached Red Roof Inn by calling +1 (800) 733-7663 phone number 0 0 users reported that they have successfully reached Red Roof Inn by calling +1 (800) 733-7663 phone number Click down if you have unsuccessfully reached Red Roof Inn by calling +1 (800) 733-7663 phone number 0 0 users reported that they have UNsuccessfully reached Red Roof Inn by calling +1 (800) 733-7663 phone numberEnglish+1 (972) 839-8087+1 (972) 839-8087Click up if you have successfully reached Red Roof Inn by calling +1 (972) 839-8087 phone number 0 0 users reported that they have successfully reached Red Roof Inn by calling +1 (972) 839-8087 phone number Click down if you have unsuccessfully reached Red Roof Inn by calling +1 (972) 839-8087 phone number 0 0 users reported that they have UNsuccessfully reached Red Roof Inn by calling +1 (972) 839-8087 phone numberDevelopment Director+1 (412) 708-0609+1 (412) 708-0609Click up if you have successfully reached Red Roof Inn by calling +1 (412) 708-0609 phone number 0 0 users reported that they have successfully reached Red Roof Inn by calling +1 (412) 708-0609 phone number Click down if you have unsuccessfully reached Red Roof Inn by calling +1 (412) 708-0609 phone number 0 0 users reported that they have UNsuccessfully reached Red Roof Inn by calling +1 (412) 708-0609 phone numberDevelopment Director+1 (614) 224-6539+1 (614) 224-6539Click up if you have successfully reached Red Roof Inn by calling +1 (614) 224-6539 phone number 0 0 users reported that they have successfully reached Red Roof Inn by calling +1 (614) 224-6539 phone number Click down if you have unsuccessfully reached Red Roof Inn by calling +1 (614) 224-6539 phone number 0 0 users reported that they have UNsuccessfully reached Red Roof Inn by calling +1 (614) 224-6539 phone numberSales Assistant+1 (877) 733-7244+1 (877) 733-7244Click up if you have successfully reached Red Roof Inn by calling +1 (877) 733-7244 phone number 0 0 users reported that they have successfully reached Red Roof Inn by calling +1 (877) 733-7244 phone number Click down if you have unsuccessfully reached Red Roof Inn by calling +1 (877) 733-7244 phone number 0 0 users reported that they have UNsuccessfully reached Red Roof Inn by calling +1 (877) 733-7244 phone numberEspañol+1 (877) 843-7663+1 (877) 843-7663Click up if you have successfully reached Red Roof Inn by calling +1 (877) 843-7663 phone number 0 0 users reported that they have successfully reached Red Roof Inn by calling +1 (877) 843-7663 phone number Click down if you have unsuccessfully reached Red Roof Inn by calling +1 (877) 843-7663 phone number 0 0 users reported that they have UNsuccessfully reached Red Roof Inn by calling +1 (877) 843-7663 phone number
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Red Roof Inn emailssmedia@redroof.com100%Confidence score: 100%Supportdmeaux@redroof.com100%Confidence score: 100%Supportprivacy@redroof.com100%Confidence score: 100%skessler@redroof.com94%Confidence score: 94%communicationjgreenhalge@redroof.com93%Confidence score: 93%sales
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Red Roof Inn addressRed Roof Guest Relations, 2071 N. Bechtle Ave. Box 226, Springfield, Kentucky, 45504, United States
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Red Roof Inn social media
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Checked and verified by Jenny This contact information is personally checked and verified by the ComplaintsBoard representative. Learn moreJul 03, 2025 - View all Red Roof Inn contacts
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