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Hotels Red Roof Inn
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Red Roof Inn

322 Complaints
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Red Roof Inn Customer Service Contacts

+1 800 733 7663 (English)
+1 877 733 7244 (Español)
Red Roof Guest Relations, 2071 N. Bechtle Ave. Box 226
Springfield, Kentucky
United States - 45504

ComplaintsBoard.com is not affiliated, associated, authorized, endorsed by, or in any way officially connected with Red Roof Inn Customer Service. Initial Red Roof Inn complaints should be directed to their team directly. You can find contact details for Red Roof Inn above.

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Use this comments board to leave complaints and reviews about Red Roof Inn. Discuss the issues you have had with Red Roof Inn and work with their customer service team to find a resolution.

Complaints & Reviews

D
Oct 27, 2020

Red Roof Inn — Overall experience...

These pics are from just being here only three hours... Can't wait to see how they totally sink the...

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Red Roof Inn — Unethical behavior by staff (credit/debit card fraud), dirty facility, false advertisement on prices

Red roof/hometowne studios, dallas - irving; illegal drug activity, prostitution, dirty grounds, no hot water/no water at all - guests had to call city code compliance office, false advertisement on prices; room advertised as $52.29 nightly for double (queen), but charged $56.69 on credit card... Guest relations office says they don't know why... Short of staff - why don't they hire someone to clean grounds (grounds so dirty, such as with garbage, that city inspector had to come out) plus the lack of hot water for about 10+ days and water off frequently, also in violation of city code... Rude, unprofessional staff, - banging on door asking for rent that has already been paid, screamed at and otherwise verbally and emotionally abused by staff... Staff legal? Don't even peak english, then gets abusive in spanish... Dangerous

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    A
    Sep 28, 2020

    Red Roof Inn — Facilities dirty / rude and incompetent staff

    #053 I had a reservation for a large group. Approximately 20 rooms on the weekend of the 24-27 of september...

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    Red Roof Inn — No coffee maker in room as advertised. Upon check in. Process slow no one at desk.

    A bit disappointing...check in very slow...no one at desk waiting for a while.
    Hotel did not look busy...room ok...did not have coffee maker as promised
    In room...stayed one night...checkout 11 am.
    Written in book...and told verbally...10 45 am rude housekeeper knocking on
    My door..., I said almost done and quietly left and walked by her.
    Awful ., no need to bang on my door at 1045 knowing my checkout is 11 am.
    I FELT RUSHED.

    I FELT ROOM a touch overpriced

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      M
      May 12, 2020

      Red Roof Inn — They put customer on do not rent for telling the truth

      I was recently put on a do not rent a room for telling red roof inn that they had bed bugs in there room...

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      Red Roof Inn — Innkeeper not satisfactory

      We recently stayed at Red Roof Inn, Willis Texas. The room was ok, however; commode did not work properly. The breakfast was less than desirable.
      Most of all, the inn keeper did not honor the quoted price for the rooms that I reserved. I would like a refund on the room that I was overcharged for. I had reserved 3 rooms, 1 of those was overcharged.

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        A
        Jan 28, 2020

        Red Roof Inns — unsatisfactory room condition

        I stayed at the Red Roof Inn in North Charleston, SC on 1/24-1/26/2020. When I arrived the bathroom had used...

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        A
        Jan 13, 2020

        Red Roof Inns — deposit

        I have frequented the establishment several times over the past year most recently december 23, 2019. I...

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        S
        Jan 11, 2020

        Red Roof Inns — front desk person

        John and Mary Power obtained personal information which was passed on to Doug at the front desk that work...

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        S
        Nov 28, 2019

        Red Roof Inns — bed bugs

        I was at the building on 11/26/2019 Red Roof Inn located at 5353 Inn Circle Court NW Ohio anyways that first...

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        R
        Nov 09, 2019

        Red Roof Inns — my stay at the red roof inn

        I called corporate yesterday to tell them about the feces on my sheets the bed bugs in my room so then they...

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        J
        Nov 04, 2019

        Red Roof Inns — front desk and management

        Its really racist, roaches everywhere, mold and mildew in some tubs and in some of the a/c units, my child...

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        N
        Nov 01, 2019

        Red Roof Inns — customer satisfaction and service p

        I had to stay at the red roof in ocoee fl for a few weeks. I was paying a little over $500 per week so when I...

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        R
        Nov 01, 2019

        Red Roof Inns — customer service

        I stay at the red roof inn at 1006 w calton rd Laredo, tx 78041 one weekend a month for about a year now. We...

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        T
        Oct 30, 2019

        Red Roof Inns — refund for balance at checkout

        This a copy of my offial complaint filed . Re: Redroof Inn Guest Relations, Hometown Studios Peachtee...

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        A
        Oct 26, 2019

        Red Roof Inns — wi-fi

        We have been here for 4 days and when we first got here the WiFi worked now it's been 3 days and it ha...

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        P
        Oct 25, 2019

        Red Roof Inns — room

        I had a very pleasant stay my first time. I then reserved 2 rooms for my return to go home. When we got there...

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        C
        Oct 17, 2019

        Red Roof Inns — room is nasty ‘

        I paid $71.19 for this room which is pretty prices and it's not a weekend. The room had a awful smell...

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        C
        Oct 11, 2019

        Red Roof Inns — general manager

        Good morning, I'm writing to inform the highly unkind treatment of discrimination from the General Manager at...

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        M
        Oct 08, 2019

        Red Roof Inn & Suites Greenwood, SC — room unsafe/ door does not lock from the outside/front desk clerk unfazed & impolite

        This hotel address is: 919 Montague Ave, Greenwood, SC 29649 My room stunk (an unbearable odor of curry...

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