Menu
CB Travel and Vacations Red Roof Inn 7434 East State Street, Rockford, IL, 61108, US
Red Roof Inn company logo
Red Roof Inn
reviews & complaints
Red Roof Inn company logo

Red Roof Inn

7434 East State Street, Rockford, IL, 61108, US
Learn how the rating is calculated
1 complaint
File a complaint Write a review
Phone number
Working hours
Mon
Closed
Tue
Closed
Wed
Closed
Thu
Closed
Fri
Closed
Sat
Closed
Sun
0:00 am - 0:00 am
ComplaintsBoard
O
5:15 pm EST
Resolved
The complaint has been investigated and resolved to the customer’s satisfaction.

Red Roof Inn - unauthorized use of credit information

Do not use this hotel, they charge your account information after you stay there and leave, they will not say anything to you and if you call the manager to tell her what happened, once you find out, she does not care, argues with you and refuses to do anything to make you a satisfied customer, just wants more credit information to charge you again.

Read full review of Red Roof Inn and 1 comment
Resolved

The complaint has been investigated and resolved to the customer’s satisfaction.

Hide full review
1 comment
Add a comment
T
T
tiffany320
Ipswich, US
Sep 10, 2014 4:51 pm EDT

They got me for a total of 1074.00 it was 6 charges that I obviously didn't authorize and when I demanded the code for the credit card company asked me to get the manager flew off the handle an began yelling at me very verbally abusive im going to call the police because I cant afford this

Giving a Voice to Consumers

We support genuine feedback

At ComplaintsBoard, we know how real consumer issues matter. Our platform is a special place for honest opinions, where people share their reviews openly and honestly, whether good or bad.

We are committed to authenticity

Our team checks each complaint or review thoroughly to confirm that each one comes from a real customer experience, keeping our platform trustworthy.

We prefer proof

We're totally cool with complaints, as long as you've got some evidence to back it up. Whether it's a photo, a detailed story, or documents, providing evidence makes your complaint more believable and helps others make smart choices.

We’re all about conversations

ComplaintsBoard is more than just a place to share complaints; it's a community where we talk things out fairly. We welcome reviews that not only point out problems but also mention any positive experiences, giving a balanced view.

We are open to everyone

We're dedicated to providing a fair and unbiased platform for all complaints. Every complaint is important to us, no matter what it's about, ensuring your concerns are heard and respected.