Budget Suites of America
reviews & complaints

I have been staying at the room for over a week. I pay my fees everyday on time. I have no visitors. I go to work and come back. I have had compliments from several of the employees about being a good guest. The employer that is here at the moment asked me to check out. He refused to take my money. He has not given me a reason for asking me to leave. He said that all the other guests leave and come back but I have stayed too many days. It's raining and I have large bags. I am disabled. I am a single woman. The area of town that the property is located on has a high crime rate. I am basically stranded in the middle of nowhere. I am going to contact my attorney to see if there is legally something that can be done about this. I feel as though I've done nothing wrong in this case.

We moved in 2019. Day one I found stains on the rugs of this place and told the office about them. They advised me they would note it for my file so I wasn’t charged for it. Well I moved in 2020 but my mom stayed there this may of 2022. They have now sent us a pay sheet saying we owe. $984.90 for pet odar. Which our dogs were service dogs and trained. Also stains that I stated were there in the beginning. They wanted to charge for a couch we had in our storage and used our own couch so it wasn’t used. And to paint out walls. They are wanting to hit us with charges that is their maintenance. Nothing was wrong but they want to charge us for the remodel. They also dated the deposit on the wrong day 2 years after moving there. We had maintenance checking our place every month and nothing was wrong until all of a sudden my mom moved out. The manager had step foot in the unit multiple times and never saw anything wrong. We also put up with cockroach infestation the entire time and they never properly handled it. Also took time for them to fix problems in the unit. We also had to put up with the smell of weed going through the walls when told about it the manager Matt never handled the problem. I want them to drop the charges and return the deposit. This is Mesa, Arizona

I'm wondering why matt didn't accept rental assistance from mesa on my behalf other then him wanting me out because I'm black I have never once had a complaint I have always kept inside and outside of my apartment clean I have a 1 year old and a 3 year old now in my care I just wanna know his reason for not accepting it they tried to say he not accepting it once it went to court but he have done it twice before my rent was late on the 28th of April 5 day notice was given on the 27 for the 28th May 4 they filed in court may4th they delivered the papers may 9th went to court so you see how he wanted me out

I have been staying at the budget suites on empire and stemmons freeway over a year now and the last few month I've had my cars tag with tow warning 8 times over the smallest thing like low tire pressure and also saying my vehicle wasnt registered now its expired registration it's a holiday weekend I cant do anything about it and they are going to tow my vehicle tomorrow the manager is rude and abrasive toward me never messes with the other vehicles in the parking lot that dont run dont have plates registration has been out for years but continuously at least once a week I have tow warning on my vehicle this is ridiculous when it's cold the tire pleasure drops I dont think my car should be towed for that I'm having to park my vehicle somewhere else in fear they are going to tow one again

There is this women by the name of Theresa at the front desk she don't like me so I went to get my packages and instead of looking at the other packages she picks up 1 and says nope I sent my wife down there and she gave it to her I find that discrimination we had 2 packages I got the others she is very rude and she told me out of the blue one day I need to learn how to park when there was a stake poking out by my tire so if I would have drove any more over I would have busted my tire and she just don't care

My Daughter Shawnte' was at a Budget Suites of America. She called with a distress to come save her and a man from her past was in her home, and she was able to get a "Help" to me. I sent her father to Arizona from California to save my daughter. We had the office help open the door. We are leaving 2 days early from pre-paid stay. The place in Arizona will not give her $270 deposit back. I am outraged. The guy left and then came back and stole my daughters car. Cops are on the look out for him. This place is horrible. DO NOT STAY HERE. Anthony is one of the Managers, and should be fired. My daughter was being held without her permission. The guy that broke in is a criminal, and had her held as captive. Cops do have a report.

Address is:

Budget Suites of America
2702 W. Yorkshire Dr
Phoenix, Arizona 85027

Have lived there for 1 yr. I point with all the rules my rent is always on time it was always really I have brought my own furniture and I complied with the rules I gave them a two weeks notice completely clean the whole apartment gave them instructions updated my new address so that I can get my refund money back I was told it would take up to 8 weeks to get it back and I never never got my refund back I was lied to it it is now October and I still have not got my money and it is hard to get ahold of anybody I would like to hear from somebody like this resolved before I have to go file a lawsuit with my lawyers

I left my room at 1028 in perfect order, there were some cans of food and some sheets on the bed I planned to pick up, but they said it was too late, I don't think $150 security deposit compensates for that when I cam around at 12:30 PM on the day I had already checked out at 10:30 am.
Yet.. they took my security deposit, and more the GSR Adam, told me I would get nothing back, and threatened me, in saying that he would have come over and dealt with me, whatever that means. I felt threatened, and intimidated, and I will never rent there again, but I expect my security deposit, as nothing was damaged nor nothing missing from the room which I also cleaned before I left. I intend to take this further, legally.
Mr Adam, threatened me and I felt scared.
I would like to have my security deposit refunded, thank you.