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Raymour & Flanigan Furnituredining room chairs and extended warranty service

1
K Aug 06, 2018

After some time we noticed the dining room chair legs wiggling and coming lose (repeatedly). Chairs are made like toilet seats, no support for the cushions. After occasional use the seat cushion began to sag and as a result created a dent in the middle. We had purchased the extended warranty, so the furniture repair Technician came. he tried to fix one chair with a last century's technic, adding pieces of wood under the cushion. Which made the chair much worse than it was. We did not let him destroy all other chairs. And Customer service told me that technician did not do his job because we did not let him. Very bad quality with even worse service.

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