Like I said I bought a Loveseat with Recliners on each side, They had to bring me Four of the same Loveseat recliners on each side, because they broke, everytime, well, the last time I kept calling the eight hundred number and they said they would send a man out to check it, like the other one they didn't believe me, they had some big chairs we were going to try again and if this doesn't work that's it, I tried to, like get them to put the money we had into the big chairs from the Loveseat. But they did not ever do this we lost over Nine hundred dollars, before they brang the big chairs, we had to get rid of the Loveseat, well, they brang the big chairs and they wanted to take a picture of the Loveseat and that's when my husband said no they should believe us and put the Nine hundred toward the big chairs we bought, it was about two weeks or so ago. Well, if it happens again I want my money back. This was in Raymour and Flannigan. I will start paying for this furniture and if something happens, I would like my money back. They wouldn't even do anything for the last Loveseat, they didn't believe me that something snapped under the recliner my husband sat in.