Purchsed furniture on 01/09/11, still is not delivered yet, 02/05/11. Have contacted them over & over, have taken time off from work over & over, had my own people at my home to even unload as they would carry across the grass. They brought out the furniture, over 5 thousand dollars worth & only one peice was any good. Was all damaged, broken, chipped & split. They have cost me hundreds of dollars at this point. They where to call me today, 02/05/11, and never received a call again on it. I have been to the store over & over, been promised the world, nut it never happens, could someone please contact me about this situation. This is no way to treat customers who have spent over 5 thousand dollars at a bussiness 3 years in a row. As for pictures of the muchandise, I doont need them, as I have whitness's who also seen the torn up product when it all came to be delivered, another thing, you don't send out a 60 year old delivery person to deliver a thousand pound peice of furniture to some one, & that wont walk across wet grass, you mean to tell me that even in the summer if the grass is wet they wont deliver then!!!