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Raymour and FlaniganWorst customer service I ever saw

I order two dressers, both came with a damaged drawer each. 1st VISIT: man came and inspected drawers and ordered 2 new ones. 2nd VISIT: one drawer was correct and the other was the wrong size. 3rd VISIT: (I requested they send to a local store out of conveniece to me) I get home and again its the wrong size drawer. 4th VISIT: (today) The man comes with no drawer at all! The customer service office states "they thought they were coming for a home visit" Like I invited them for lunch or something. 4 ATTEMPTS: STILL NO DRAWER!

Responses

  • Ra
    Raymours and Flanigan Sep 17, 2011

    Diane,
    Please send an email to [email protected] with your complaint, a phone number where you can be reached and the phone number you used when you made the purchase (if different). Someone from our Corporate Customer Care team will reach out to you.
    Thank you.
    Raymour and Flanigan Customer Care team.

    0 Votes
  • An
    anna bruzzese Sep 22, 2010
    This comment was posted by
    a verified customer
    Verified customer

    would like to hear from raymour and flanagan

    0 Votes
  • An
    anna bruzzese Sep 06, 2010
    This comment was posted by
    a verified customer
    Verified customer

    Bought love seat and chair about 4 months ago 1500$ felt like i was being bit just thought furniture made me itch, but i recently discovered bed bugs crawling in and out. This house never had bed bugs, now they are in every room im sleeping on floor i threw out bed, and cant sleep again.

    0 Votes

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