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American Furniture Manufacturing Customer Service

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American Furniture Manufacturing Inc.

604 Pontotoc County Industrial Park Road
Ecru
Mississippi
United States - 38841

Customer Support Phone Numbers

Mon7:00 AM - 5:00 PM
Tue7:00 AM - 5:00 PM
Wed7:00 AM - 5:00 PM
Thu7:00 AM - 5:00 PM
Fri7:00 AM - 5:00 PM
SatClosed
SunClosed
Plus

American Furniture Manufacturing Complaints & Reviews

American Furniture Manufacturing / stratolounger stallion brown snuggle up recliner

Ca
Apr 24, 2019

American Furniture ManufacturingI bought the chair on February 3rd, 2019. Within the first 2 days of owning chair I couldn't put the leg rest down by myself. The wood for the lumbar support digs in my back. I paid $399.00 for the chair and it's a piece of crap. I bought it in the process of moving and lost the...

American Furniture / reclining sofa set

Ha
Apr 20, 2019

American FurnitureOn 08/31/2018 I bought sofa and love seats included full warranty for everything from American furniture. The seats arrived with a big scratch on the arm of the sofa and broken arm on the same side which was due to the way the delivery people dragged the sofa set to my house. Once I have...

American Furniture Manufacturing / nebraska furniture... southaven stationary sofa in flannel seal - gray with cream and branches pattern

Sh
Jul 19, 2017

American Furniture ManufacturingHi. I bought a couch, love seat, chair, and three different ottomans from Nebraska furniture in 2015. The couch was from clearance and the only thing wrong with it from the paperwork and what I was told was a small defect in the fabric. I searched for 8-9 months looking for the perfect...

American Furniture Manufacturing / Absolutely terrible website!! Dirty sofa

As
Feb 01, 2017

We purchased a sofa from American Furniture Manufacturing for our living room and when we received it we were extremely disappointed and immediately contacted the company. We ordered a bone color sofa and the back of it was covered with small dark stains. Customer service rep was not...

American Furniture Manufacturing / Quality issue

Pi
Dec 05, 2016

I bought a couch from American Furniture Manufacturing six months ago and must say that my couch looks terrible. Quality of material is absolutely rubbish and cheap. When I just bought the couch I did not notice that, from the first sight it looked fine. I did not bother to contact them...

American Furniture Manufacturing / Do not buy their brand.

Ra
Apr 21, 2016

We have purchased a leather sofa from American Furniture Manufacturing company and the one we received had several damages and leather looked worn. Contacted the company and they offered us a replacement. They were very professional and it did not take a long time to receive a new sofa...

American Furniture / Did not deliver what was promised

De
Feb 27, 2013

1st one 8 years ago (full livingroom set), they had called and said our order was in and would be delivered the next day. So in the mean time, we got rid of all our furniture and prepared for the next day delivery. The next morning, AFW called and said they made a mistake with the order...

American Furniture Manufactufing / Poor Quality

Je

Purchased a 2 piece couch & love seat set 2 years ago and paid around $1, 200 for the set. Within a month of owing the set the love seat broke. We returned to the store where we purchased it and they returned it to the manufacturer (american furniture) to be repaired. It was supposed to...

American Furniture / NO WARRANTY GIVEN

Ed

I PURCHASED A NEW COUCH - 10/15/2010 AT AMERICAN FURNITURE WAREHOUSE IN LAKEWOOD, CO I ASKED TO RECEIVE A WRITTEN WARRANTY OR GUARANTEE FOR ANY MALFUNCTION, WITH THE NEW COUCH THAT MAY OCCUR, WITHIN A TIME LIMIT PROVIDED BY WHOMEVER. I TALKED TO CUSTOMER SERVICE WHERE I PURCHASED THIS COUCH...

American Furniture / fraud

Mo

I checked with the salesman prior to purchasing furniture on Novemeber 4, 2008 that the pieces were in stocked. He assured me they were there and set up a delivery date. I took the day off from work for the delivery. I received no telephone call as requested earlier. At 5 PM I called the...

American Furniture Manufacturing / BAD QUALITY FURNITURE!

Ci

DO NOT BUY FROM AMERICAN FURNITURE!!! I purchased a reclining love seat almost 2 years ago. It has been repaired 2 times by the store I bought it rom. The store has gone out of business. The company (American Furniture) now says it is only a 1 year warranty - when I was told different by the...

American Furniture / Poor service!

Ju

American Furniture repair man, said our leather furniture is painted and the paint is peeling. I told American furniture I had never heard of painting leather. Customer service said The repair man should have never told me it was painted. American furniture refuses to replace my love seat. It has been used for less then a year. Poor service!