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Checkers & Rally's

Checkers & Rally's review: I am done with rally's for good! 143

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12:00 am EDT
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Rally's at Airport Highway and Byrne Rd.in Toledo Ohio. We were in their drive-thru waiting on our food for 11 minutes. The crew were playing around and none of them were working on our order. I asked them how long it was going to be and they just looked at me like I was crazy. And like I was bothering them. They were really loud and just playing around. This is not the first time this has happened. But I can guarantee you that it will be the last time. I will not go to rally's again. It seems no matter which one you go to, the service is lousy. And on top of that our sandwiches were put together really sloppily. So I am done with Rally's for good.

143 comments
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Moose2018
, US
Dec 13, 2018 12:43 am EST
Verified customer This comment was posted by a verified customer. Learn more

Concerning store # 8143 locatedat 506 S Main St OFallon MO

General manager Daryl is always drinking on the job
Manager Tammy yells at every employee for no reason

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Angelo Guzmán
, US
Dec 07, 2018 1:33 pm EST

Check out the video

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Angelo Guzmán
, US
Dec 07, 2018 1:32 pm EST

Check this video out

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Schulinds
, US
Nov 20, 2018 11:42 am EST

I went there with my son to get fries and softserve, all of which were halfway full.

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Rmoreland
, US
Nov 11, 2018 7:12 pm EST

Hardly anything in box and shrimp was burnt.

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shawndra26
, US
Nov 05, 2018 12:02 am EST
Verified customer This comment was posted by a verified customer. Learn more

I went to rally's on April 7 at 1:10 in the morning in order a smoothie and chicken box when I open the box in ate the fries they were extremely cold. I'm very surprise because I eat here a lot. When I got home I had to reheat my food.

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Chlowhee Ashton
, US
Nov 05, 2018 6:35 am EST

rally's on us 31, south bend, indiana. 4/15/17 12:01 am
went to order and they said they stopped taking orders and shut off all the lights. Not only does it say open til 2am online, it also says it in the window. Not happy.

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Big Jelly
, US
Oct 31, 2018 9:22 am EDT

Who doing the hiring for your eatery you guys need a complete overall in employees and managers training and please start serving hot food not warm especially your burgers. ...!

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Angry113
, US
Oct 28, 2018 4:05 am EDT

This place has gone sooo soo down hill because I really do love rally's but this place I wouldn't take my dog to eat at. I'm sorry but no that is just completely being lazy when it's that dirty. I didn't even eat there I got my money back. I know it's mean to say all these things but that has to change at this location.

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Martina Threeamigos Denton
, US
Oct 28, 2018 1:18 am EDT

This is how i received my food! I got home n sat to the bag on the couch for less than a min and came back to an oily couch. I bit into my fries and nothing but oil came out! Everything was a oily Mess! Food was awful! Hadnt ate there in a while finly did and it reminded me why I've stopped eating here!😠😠😠😠😠😠😠😠

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Jeffrey jr
, US
Oct 27, 2018 1:22 pm EDT
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Very poor attitudes very rude cussing in front of customers not business friendly
I asked for number 1 without onions and pickels and it had both fries taste like old grease windows for drive thru and walk up was really dirty fridges are being left open

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Dorla Swisher
, US
Oct 27, 2018 5:09 pm EDT

Ordered a banana milk shake large price was too high won't be getting another too high for this economy around this area please reconsider these prices.

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J.Moffett
Jackson, US
Oct 22, 2018 2:56 pm EDT
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Rally's on hwy 80 in Jackson MS is probably one of the worst Rally's I've been to they're very rude disrespectful and immature they threw all my food in the bag food spilled all out of bags and pies busted open and when I ask for a remake she basically threw my bag worst service in this lifetime

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Pissed314
, US
Oct 22, 2018 7:28 pm EDT
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Rally's on Natural Bridge & Kingshighway are really giving the company bad business! They are parking their personal vehicle's in the second drive thru window just to run one window! They claim their ice cream machine is always down, and you never get fresh food after waiting over 30 mins in one drive thru line!

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Siobhan Adams
, US
Oct 22, 2018 9:42 pm EDT

Got home bit into my sandwich and the mushrooms tasted spoiled :( threw it all up.. called the store on (west 10th St Indianapolis Indiana) all they said was bring receipt back for another sandwich, almost sounded like smiling.. I may need to go to the hospital! Not happy at all! Now I have a headache and is feeling sick..

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Dell Lyons
, US
Oct 22, 2018 3:07 am EDT

No info needed a picture is worth a thousand words I posted the receipt so you can call the manager at the Natural Bridge location and tell them what you think The whole crew needs to be fired after this truly sad

Posted by E. Lyons
Stlcircuitdoctor247@gmail.com

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Taylor k
, US
Oct 21, 2018 8:06 pm EDT

Service here was very poor and unprofessional, workers are very disrespectful...the food was cold and the order was incorrect after 2 attempts, i had only 1 burger instead of 2 on 1 sandwich. Apple pie wasn't fresh at all! The only good thing i had was the sweet tea.Order number 6286 was all screwed up.
Store [protected]
Juleisy j- cashier

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Dkaatman
, US
Oct 15, 2018 8:00 am EDT

I visited the Rallys store#8143 today 8/10/17@12:27pm ck#20057 cashier at drivethrew was KEENAN B DS256
I ordered 1Baconzilla, 1Big Buford with bacon and 2 Lg Fries Lovers order total $21.64. Very disappointed with the food quality. The Burgers were both luke warm and not fresh, the fries were soggy and not crispy at all.

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Aprilhanlin
, US
Oct 16, 2018 2:09 am EDT

My order was taken and repeated back to me but still sat 16 minutes in parking lot and my order was wrong.when I called to complain the manager told me she could not do anything about my order being corrected and had a nasty attitude on the phone.i

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Barb Castile
, US
Oct 15, 2018 11:17 am EDT

The tenderloin was so over cooked, that it was hard. It was as if it was precooked and fried again. I was on my lunch hour and not able to stop for anything else to eat. Horrible experience.

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Mr. Williams 23
, US
Sep 19, 2018 4:21 pm EDT

To whom it may concern
I'm posting this message in regards to store #4174. First I would say that I spent 5 mins at speaker and was never acknowledged. Then I pulled to the window and the cashier was not only on the phone but also had an attitude when she finally opened the window. That experience alone makes me never want to visit another rally's

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Kinkx360 HairStudio
, US
Sep 18, 2018 7:55 pm EDT

I was overcharged and was told to make a complaint with everyone else online from the manager himself!

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Stevejt61
, US
Sep 10, 2018 9:16 pm EDT

On 9/22/2017 I visited the location at Gene's St. In downtown Saginaw and it took about 15 minutes to get someone to wait on me at the walk up window. I was walking away when someone finally open the window o take my order. They were not that busy at the drive through either.

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Timothy Jason
, US
Sep 11, 2018 4:32 am EDT

Ordered 2 large smoothies today. And it wasnt a large it was a medium and it was to thin. And didnt get a fork or napkins for the fully loaded fries. Food was cold.

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Tyrrell
, US
Sep 10, 2018 11:09 am EDT
Verified customer This comment was posted by a verified customer. Learn more

I'm at the rallys on Hamilton ave in cincinnati ohio and I been waiting in drive through for 22 min. I pull up to window after cars clear and they inform me that I cannot place order due to their internet going down
This is the second lunch break a wasted here at work. What is going on?

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Lane9
, US
Sep 10, 2018 10:25 pm EDT

my order written down did i wait with no problem because it was 9 orders. She gave me drinks and a tenth one i informed her i only order 9 meals she told me that my receipt said 10 but she never gave a receipt and than i had to wait she never gave my sandwichs which she said i had when she passed the bag print said 10 to get home be 1 short she

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Sean Murphy 12
, US
Sep 10, 2018 8:05 am EDT

My son walked up to rally's at 8601 Preston Louisville Kentucky and stood at the window for 20 minutes even knocked on the window and was ignored I tried to call and was hung up on I will never eat there again

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Kashara Atchison
, US
Sep 10, 2018 4:38 pm EDT

A bug was in my son's drink. After drinking half of it he decided to eat the rest with a spoon. When he took the top off that's when he saw the bug!

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Becky Cruz
, US
Sep 05, 2018 9:31 pm EDT

They don't wear gloves the employees are rude there's no respect...the food is always greasy...managers are rude as well...the waits are really long to get food...

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Withney
, US
Sep 05, 2018 1:31 pm EDT

I ordered an ice cream cone and it was falling apart. When I asked the cashier (manager) to redo the cone for my toddler daughter, he was snappy and told me that it wasn't falling apart. He even went on to flip the cone over with an attitude before opening the top of the machine and dumping the ice cream back into the machine.

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Epp228
, US
Sep 06, 2018 2:43 am EDT
Verified customer This comment was posted by a verified customer. Learn more

ASKED me if I wanted to add bacon. I said yes. Then they DIDNT add it. They scammed me for profit. I would like this rectified or else I believe the business practices of this establishment are intentionally deceiving and unethical. I would hate to stop patronizing this place but if this is what to expect I must do it.

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Michelle Binegar
, US
Sep 01, 2018 9:46 pm EDT

The last 3 times I visited the Rally's on Smithville rd in Dayton Ohio My Fish sandwiches have been either over cooked or Old... and tonight I Sat in drive through for 15-20mins for 3 sandwhiches and the window guy was rude. My son told me the window guy was rude to him the other night and tonight I seen what he was talking about.

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Montrice
, US
Sep 02, 2018 2:45 am EDT
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She only cares about herself no one else, she runs the store poor and when she hired me she never told me a day to come back in and when I called to see when I called to see if I worked she told me I was fired. Then when everyone got paid I didn't so basically I worked for free and got fired for no reason.

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WizKidd SilleV
, US
Sep 01, 2018 9:50 pm EDT

Bought a 4 for 3 and a bacon cheeseburger and some fries the friend was undone the burgers are cold pop was all acid I'm very unhappy I asked if they could another cheeseburger he said they not allowed to add to the order st the window believe store num is #6251 I believe 13 and Utica checker off of Grosebeck

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Tammy Riehle
, US
Sep 01, 2018 9:13 am EDT

Managers should not be smoking pot on there break.

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Shandale
, US
Sep 02, 2018 2:35 am EDT

Every time I got it's litwrally a 20 minute wait ... my fries are never fresh and I always have to come back and have them make fresh food. They messed up my order twice and Tammy the owner told me to come back I did and she wasn't there. This place is awful

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Mr. Farris
, US
Sep 01, 2018 11:00 am EDT

Every time I go to the Rally's in Flint Michigan on North Saginaw the store is always super nasty the employees are rude with ghetto mentality not professional at all it seems management doesn't care even after many complains to corporate..

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Kandy gard
, US
Sep 02, 2018 3:58 am EDT
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2 white ladies and one black lady was veey rude to me 3 cars went thru the drivethru and i still didnt have my food.the bla k girl slammed the window in my face

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Terri Powell
, US
Aug 29, 2018 3:21 am EDT
Verified customer This comment was posted by a verified customer. Learn more

The burger was bad and cold, I ordered a Coke but got a Sprite, the fries were bad like they were from an old potato. The date was 2/1/18 at the Rallys on 28th St in Pine Bluff, Arkansas. No resolution because I went back to work.

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Cortez Jackson
, US
Aug 28, 2018 11:04 pm EDT

You just need to close the location it sucks always closes early as well

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