Checkers & Rally's review: I am done with rally's for good! 143

I order through drive thru today I felt so disrespected and they were laughing at us for no reason I ask Janisha what was so funny she stated nothing they kepted looking at us laughing 1720 Verterans Memorial Blvd in Metairie

There was a black long string of hair in my food when u called to let them know nobody answered the phone and they forgot half my order

I visted the rally on superior ave in cleveland ohio an the service was slow an they didnt put all my food in the bag so i went back an spoke to the manager an he claimed to have given all the food the food was cold an sloopy

This past Sunday me and my girlfriend went there and the survive was horrible it took over 30 min to get our food and the woman who works there called people to the window that I was at I will never go there again

They talk to their works and customers any kind of way. Also there was a young lady by the name of krystal they was just very disrespectful to her. They really need to talk to their works and customers with respect. This was at the checkers on browsed and 27th ave in fort Lauderdale fl

A limb from a tree on your lot fell on my property and needs to get cut down who do I call

It happened wednesday night

[protected]

I never asked for ketchup and they filled my cup up wit ketchup packets to make it look bigger. I got a half cup of fries and packets of ketchup.

Went to Rally's in Indianapolis, Indiana, 3000 E. Washington St., hamburgers were under cooked, took them back employees were rude, and said burgers were done. I don't like my burgers with pink in the middle of them. I will not return to Rally's again
My name is Heidi Boyd, my e-mail is nanaboydheid1@yahoo.com

triple bistro stack was fresh and hot. quick service make us highly satisfied, we back all time this location.

patrico hickes.
23, haughwout ave, staten island, ny 10302.

The employees are rude to customers not cleaning up after there messes we do not have a general manager at the moment very unquified people working here espeicially asst .managers /shift managers Lancaster ohio location I seen managers come in looking like there on drugs please help very unfortunate professional place to work

Wanted the wings for 9.99 got the ones for 19.99 asked for cheese sauce twice wasn't in the order, and waited over 20 minutes for the food. Absolutely ridiculous.

I bought my food today at your my Rally's location located on Chouteau and Grand in St Louis Missouri I order honey garlic boneless chicken wings which I got salty butter chicken wings the wait time was over the limit in the service was unappreciated I would like a refund or at least a free order of food please help me

On May 6th I went to Checkers on Barrancas Avenue Pensacola Florida
I ordered the special you have on fish sandwich and a chicken sandwich that are $1.00 each, I was told by the young lady there that the special had ended and as of today May 8th I still see it advertising on TV I don't understand this.

They had me back up behind poles just to stop they time and took an hour to cook my food. I'm very upset for the time it took just to get my food and they refuse to take two orders per one car. They refused to make my loaded shakes and had an attitude over the order-com.

Food was cold I was told that the fry station doesn't work so the fries are cold if held to long I ordered a slushee cup
Was dirty

I will no longer patronize Checker's /Rally's because of their disrespect to the American Flag.

Fish sandwich was full of grease the bun was falling apart from the grease my husbands hamburger was salty and hamburger was hard on edges the chili was salty and taste like grease too i would like a refund or coupons to replace my meal.

i have sent this 4 times

Took 45 minutes to give me my playing with girls though the walk up window and I was the only car there very disrespectful when I asked him how long will it take for my service he said can't you see I'm talking right now

We ordered 2, 2 for $4 meals and they didn't want to cook the chicken and then they said that they ran out of bacon but just didn't want to cook it. Attitudes were BAD

Late night on the way home from work my significant other and I stopped here however out order was wrong he is allergic to pickles and it was some on not one but two of his burgers and well as missing condiments from the wings its to late to go back but it's really unacceptable

No service . 2 kids inside the store they seen me at window would not open it amd there was flies buzzing all over the inside of kitchen through the window. Never got served had to walk dow the street to a burger place called "5 guys "

When I went to 4401 canrun road rally's on Wednesday 8/8/18 I ordered four two dollar meals then I got a spicy chicken meal and when I got home I didn't get a spicy chicken meal or my medium frie and when I called back nobody answer

Please PLEASE put a Rally's in Nicholasville, Ky. I can even start a petition and you'd be surprised how many signatures I would get. I can hardly drive now due to my RA, Fibromyalgia, and osteoporosis, to go to Lexington to get Rally's. I've ALWAYS had wonderful experiences at the South Broadway, Lexington location. Please consider this, it would be Greatly Appreciated. God Bless .

The fries and hamburgers were cold. The wait in the drive thru for my order, only was 10 min. The lady Jacobb5 , who took our order was snotty. I spent $34.22 for my cold food, and only had a fifty, and because of that I get an attitude for that. I had to ask for napkins. When you give out food at other restaurants, they give you napkins without asking. For the money and the time I spent on this food, you would think the would say sorry for the wait or tell you why you had to wait. Nothing, not even have a nice day. It was here you go, and close the window. The toys in the kids meal are so lame. Put stickers on a piece of paper. This place has become a joke. I think they need to get ride of some people.

The last 3 times I went to Rally's have been horrible. The first time I ordered a bacon all american cheeseburger champ. When I got it and got home I saw that the burger had no patty in it. Then I saw that there was a hair in the fries. The next time I went I got a sprite and all it tasted like was carbonated water. The last time I went i ordered some honey bbq wings and they didn't have sauce on them. I'll never go again.

went through drive through, placed order for 3 rallysburgers 2 fries 2 pies and 2 drinks. Lady at window looked in bag and handed it through the window. We looked in the bag noticed that 1 burger short. Proceeded to go inside with receipt. Lady at counter had nasty look on her face waiting for me. Told her got shorted burger. I had to point it out to her on receipt that I Had paid for it. She still looked puzzled and the cook turned around and said what you need, like it was my fault. He said he would get it in a minute. So got my burger and got back in the car. My wife told me to feel a fry that was in our order. It was still ice cold like it got mixed with the cooked fries. I checked mine and also found 2 ice cold fries. Totally terrible in my book.

I ordered 10 wings asked for all flats the lady was nice said that it wasn't possible( but I know for a fact it is they did it before) I asked if they could at least put as many flats in there as they could she said yes we can do that. I paid usually it's like a twenty minute wait the time of night I went I only took like two minutes. Then she handed me my bag an was smiling talking to an looking at people in the back. I just felt like something was up then. So I get home out of ten wings remind you I wanted all flats why we eight drummies an two out of the ten flats . Im really supposed to believe that was the luck of the draw. Hold up it gets better I can the store no answer for like twenty minutes someonefinally answers I explain what my complaint was. When I say he was rude! But choose to fill out a app. at rallys an wanted to wait on customers but cant address a complaint. This guy said whatever ### an hung up the phone. I will never

Rally's not good!

We were overcharged at rally's on reading road in Cincinnati. $11.00 for a double rallyburger, 2 med fries and 2 med cokes. The workers were really rude and shut the window on us. I called customer service, and they said I would be contacted concerning this, but it's been over a month and nothing. Every single trip made to this restaurant is affravation. Doors not unlocked, running out of food, this is the worst restaurant. U like the food, but will never spend my money somewhere where they don't care about their customers.

Melissa Watson

Bought a steak bacon burger got to work and realized theirs no bacon did not eat the burger tried to take it back the next day and one of your employees named cassnadra w. Store #0325 disputed with me for not calling it in the same day it happen, i tried there was no number on the receipt she then said it was my fault and that there wasnt nothing that can do about it, i never heard of such

three dollars may not be a lot and they should have given my money back since the burger wasn't fixed right and missing an item.

I went to Rally's today as August 1st, 2015 on chestnut and kings canyon in fresno, ca. I ordered double and single hamburgers. The hamburgers looked terrible how they lazy not doing right. They were flat hamburger buns with cold and stale. The hamburgers were dry leftover and cold. I would never eat there again. I had stomach ache. I just want you who the owner to go by and check out what they did.

I'm not complaining i started going to eat at rally's 2 years ago the food is pretty awesome and great tasting. I started working for rally's a year ago and it i can say its a decent job but not well paying for sure. I just thought i could please ask customers to double check what your ordering so we can get it right the first time and not have to hold up the drive-thur just because you change or add something at the Window . We do have a timer to test our speed of service so we try to ensure our orders are all correct and made right i apologies for those of you that had bad experiences at Rally's and hope you give us another try. All i know is that some locations policies don't allow us to replace the food items without the customer bringing that item back which has helped the company from having more complaints then it has before when we did what mcdonalds did which is give out free food when people complain so please don't be rude to the managers because we are just doing our jobs anyways thank you all for reading this and sorry if i offend anyone with this Oh by the way I'm a manager at The rallys located in Az

So i went to the milford ohio on 50 store Rallys well there wasn't a bathroom so my husband went behind the dumpster and there was a employe that was under age smokeing behind there at first my husband did not see her well we go thru the drive thru ordered i asked for extra mayo and the ladie pretty much threw them at me along with our change. a large frie and we get to the window and and the night manager was very rude and snotty my husband was trying to say sorry to the girl and the manager was like she is under age and our dumpster is not a bathroom and me and my husband was trying to talk to the minor and the manager slamed the window in our face as we was still talking, to them . well then we drive off and open our bag and our fries was soggy and the one i tasted, tasted like they poored water over them well then i call the store and ask to talk to the manager and of course it was her and she said she put the reciept in our bag NO she didnt we had three napkins and a small frie when we ordered a large frie paid 2.79 for a small frie . well then she got really rude and even hung up on me . last time i worked in fast food the customer is always right i would really like someone to get back with me on this cause i am not to happy. Megan was her name . i am just wondering if she was that rude with me how many other people is she rude to i know i will not be eating at that rallys anymore

Rally's is stupid. Why do they got two very different names for the same exact place. #ZF. I swear they don't want none of this basketball experience. And u can promise tht for sure

The rallys in Erlanger Kentucky right off the Mineola Pike exit near the Airport set a new low standard for rallys everywhere. I work a mile away from this rallys and I will not eat there even though it is the only fast food place within 15 miles of here. I am a huge rallys fan and believe me I understand that they are not the most upstanding restaurant but their food is good when its made right. So to start off with all the problems I have with this specific location every single time I've ever gotten a rally burger from there the lettuce is frozen solid with ice crystals all over it, every drink I ever got was full to the lid with ice. It always takes forever for the food to come and seems cold when it gets to you.so about today specifically, I pulled up to the drive through to be greeted by someone yelling "YEAH?!"... after a few seconds of trying to get my thoughts together on what this guy just said to me I hear him "WHENEVER YOUR READY. .." I told him what I wanted and he didn't respond at all. Not a word. I pulled up to the window and this guy who is obviously stoned to the bone is holding his hand out the window while talking and laughing with somebody inside the restaurant. I could have spit in this guys hand and he wouldn't have noticed a difference. After watching him stand there with his hand out for what seemed like a minute and a half he finally turns and looks at me and doesn't say a word just looked at my credit card. I gave my card and got it back, he never told me what I was being charged. An he walks away and I get my food almost five minutes later freezing cold. Screw this rallys, I could be on here all day talking about the issues I've had with this place since I started working here but I have a feeling that nobody will do a damn thing about it since they hire these idiots in the first place.

Just went to Rally's on St. rt. 40 here in Columbus Ohio just off McNaughton rd. there was a long wait at the drive thru so I waited and the gave my order. a #1 big Buford meal with a med root beer for a readymade sandwich this was through together and had brown spoiled lettuce on it, a Bacconzilla meal with a med root beer again if you’re going to call a sandwich a Bacconzilla please put more than one piece of bacon on it, and finally 2 med strawberry shakes which had I known before the manager took my money that the shake mix was out I would have said remove it from my order. I was then given a total then waited in line till I finally got to the window. There I was greeted by a manager that rudely said you guys with your big orders are really hurting us right now... How was this my fault? she then took my payment and once my payment was posted she came back to the window and said ok we have 2 issues with you order #1 we are understaffed and we have to fry up 4 new patties for you hamburgers (which from the taste of that was last week) #2 we need to add more shake mix to the shake machine we just ran out. So if you could please pull around to the 2nd drive window on the other side of the store. so I did and I waited 1st was handed out my food great now I have to wait on my cold drinks while my hot food cools down, then I was handed my soft drinks and was told have a good night, (um nice try where’s my shakes) then as I was being handed my shakes an employee says that don’t look like a strawberry shake, that’s when the manager looks at me with an attitude and says what did you say. I explained I said nothing and she said sure whatever. what this comes down to you have no idea what kind of night I had that brought me to you, after being told at one burger king that they were just taking cash only, the second that they were in the middle of a shift change, taco bell out of their apple pie and MT dew, McDonalds with a line around the building and out of shakes and apple pies just to say the hell with I going to rally’s and being treat like my money’s not worth the paper it’s printed on was just the last draw. I mean if you people are understaffed last thing a customer wants to hear is your problems tell them to corporate if you are understaffed or learn how to manage your employees properly and to be out of everyday items or not even know how to run a restaurant when other members are absent, sounds to me you need to suck it up and do the job you were hired to do. What sucks about all of this is there was no were sorry, there was now let me comp that order and there was no incentive for me to even want to go back and give your store another try since this was my 1st visit. So this will be my 1st and last time going to this rally's.

im finished with rallys in gadsden alabama. we went through drive thru and the lady repeated our order back out than by time we got home we was missing some food, no straws, lady at the window had an attitude. i will not go back to a place like that never again will i go there. me and my family liked the food but hated how we was treated we had to drive back 28 mins back to get what we had missing and we had hardly any gas we asked for like a sundae for having to drive all that way back and the ladies excuse was sorry we are to busy. me and the passenger was raged how the lady talked to us by kinda raising her voice and we will not be going back. great food horrible service!

I went to the rally's at 1111 Smithville Rd, Dayton, Ohio at 5:31 pm. I order two rally burgers an a cup of water they charged me 2.19 for that water.The the smarta** lady says it cost to make the cups. I said if it cost you 2.19 per cup you better tell who ever buys them, to get a better vendor, because that one is a little high.. Well she got smart about that. I have been going to Rally's for many years but that has come to an end... Come On RALLY'S Whats going on?