How is this company allowed to exist? They don't even attempt to do the only thing their business is built around…actually delivering packages. My complaints align with all the others on here, so no need to elaborate. Stop being lazy and stop lying to your customers. If you’re just going to leave a notice saying you attempted delivery (even though you didn’t), why waste the gas fuelling your trucks? Send a guy with notepad stickers and you can save even more time… or just send an email to customers telling them where to pick it up. Pathetic. Embarrassing. I’ll make a concerted effort to never use purolator again, instead opting to pay more for companies that actually deliver. I’ll advise friends, family, and any others I can to boycott purolator. What a joke.
Recommendation: Don’t use them. Easier, cheaper, and faster to ship through Canada Post.