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CB Colleges and Universities PSI Services Complaints #2-21
PSI Services

PSI Services review: Worst support I've ever worked with

B
Author of the review
2:38 pm UTC
Verified customer The reviewer confirmed their account using Google. Learn more
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This review was chosen algorithmically as the most valued customer feedback.

The IRS made the switch for the EA exam from Prometric to PSI this year and it's been a complete nightmare. The nearest testing center is 2 hours away from me so I did one in person. Other than the drive it was eh. Then there was one testing day allowed to be online so I did that. I had a connection issue happen during the test and it was like it was the end of the world. I was stonewalled by support, given the run around, and told to call back the next day. Then when I called the next day they basically just said that must be inconvenient for you but get over it and pay us again.

Recommendation: Find any way not to use this company

PSI Services response
Aug 31, 2026 4:40 pm UTC
PSI Services customer support contacts
Phone numbers

+1 (800) 367-1565

+44 176 325 7100

Address

611 N. Brand Blvd., 10th Floor, Glendale, CA, 91203, US

Website

www.psionline.com

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We’re sorry to hear about your experience and understand your frustration.

May we have your full name, exam confirmation number, and details of your concern sent via email to CDcareweb@psionline.com so we can look into this further?

Thank you.
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  1. PSI Services Contacts

  2. PSI Services phone numbers
    +1 (800) 367-1565
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    100%
    Confidence score
    United States
    +44 176 325 7100
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    11%
    Confidence score
    APAC and EMEA
    +1 (877) 663-9267
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    Albuquerque, NM
    +1 (770) 951-8690
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    Atlanta, GA
    +1 (617) 340-6381
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    Boston, MA
    +1 (317) 814-8861
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    Carmel, IN
    +1 (800) 733-9267
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    Las Vegas, NV
    +1 (913) 895-4600
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    Olathe, KS
    +1 (800) 367-5214
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    State College, PA
    +1 (800) 211-2753
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    Vancouver, WA
    +44 148 375 2900
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    100%
    Confidence score
    Guildford, United Kingdom
    +41 612 708 877
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    Switzerland
    More phone numbers
  3. PSI Services emails
  4. PSI Services address
    611 N. Brand Blvd., 10th Floor, Glendale, California, 91203, United States
  5. PSI Services social media
  6. Nick
    Checked and verified by Nick This contact information is personally checked and verified by the ComplaintsBoard representative. Learn more
    Sep 25, 2026
  7. View all PSI Services contacts
PSI Services Category
PSI Services is ranked 42 among 188 companies in the Colleges and Universities category
#40 Mercy College Mercy College #41 The National Society of High School Scholars The National Society of High School Scholars #42 PSI Services PSI Services #43 Ngee Ann Polytechnic Ngee Ann Polytechnic #44 American InterContinental University [AIU] American InterContinental University [AIU]

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