proflowers claims that you qualify for free shipping on all orders. It's a SCAM! They assure that you will be refunded your shipping charges after you purchase the flowers and apply your credit card. Then you find out that the free shipping is not free. You will be asked to join a freeshipping.com club for $9.95 per month and that web company will refund your shipping.
I didn't play the game, I wrote proflowers to complain and was politely told that I must have been confused, I am not confused, I was scammed. The old bait and switch scam.
I will NEVER use this flower site again, I hate being scammed.
During the order process customers are steered to "discount shipping" and I use the word "tricked" into...
I ordered 24 Red Roses with a Square Glass Vase from them. However, they only sent 12 Red Roses with a Round Glass Vase!
Will not be shopping from them from now on.
THE MYSTERIOUS CHARGES OF 14.95 SHOWED UP ON THE PAST 3 STATEMENTS FROM MY CC COMPANY...IT SHOWED UP ON MY AS (EZSVER RW ID********* [protected] MD )...I CALLED THE NUMBER...SPOKE WITH "ROSE" AND ASKED HER WHAT IS THE DEAL WITH THE CHARGES?...SHE EXPLAINED TO ME THAT WHEN YOU ORDER FROM PRO FLOWERS YOU ARE PROMPTED ABOUT SAVING ON YOUR NEXT PURCHESES...IF YOU SELECT YES IT WILL AUTO SIGN YOU UP FOR THIS EZ SAVER BS..."ROSE" EXPLAINED THAT IT WILL TAKE ONE TOO TWO BILLING CYCLES FOR THE REFUND...THAT WAS THE FIRST AND LAST TIME I USE PRO FLOWERS...F-N RIPOFF
After making a purchase on Red Envelope in December, I was offered a Rewards Program. I remember looking it...
(BUYER BEWARE!!! DO NOT BUY FROM PROFLOWERS, read what I wrote to them about my recent order)
Hello, first off I want to say thank you for a fast and on time delivery of the flowers that I ordered for mother's day. However, with tax and shipping my total came to $74.52. They arrived completely wilted with hopeless looking petals, from nearly all flowers, that had fallen off in the box. The stems were brown and they looked like they had been bagged for a week. Despite the devastation, I gave it a hopeful try and followed the directions given in the box to make the flowers "come to life"..the next day they were all dead and fallen over touching the table with a huge mess from all that had come off the flowers. I had to toss them out and clean up the mess. I also had to go to a local florist and purchase new flowers for mother's day. I feel that I deserve a refund 100% and out of the many people I have told this to, so do they! I have also been asked to blog about my experience to save others the hardship from ordering from your company and instead ordering from another reputable company that contracts with local florists. That is normally what I do, but due to your flashy advertising in the paper I decided final give it a try. I can not see how a flower company can stay in business when they send out flowers that are supposed to be fresh, in water, nicely put together, but rather arrive in a box, without water, and instructions on how to do it yourself! People can just go to the grocery store for better flowers and service!! Regretfully Yours,
I recently purchased an arrangement of tulips from Proflowers.com for "Mother's Day". This year I planned ahead and ordered two weeks early thinking that I'll get what I want and it's going to be a good experience. Proflowers.com is anything but a good experience. Upon making the order they charge a delivery fee plus an express delivery fee. I was ordering this TWO weeks ahead of time. I did not want nor was there an option to decline express delivery. Then, the flowers were delivered in a box welter. My wife had to assemble the whole arrangement; the 20 dollar box of chocolates had melted before ever getting to her. Finally the 14 dollar balloon was only six inches big and cost 2 - 3 dollars at a local supermarket. This was not my expectations of services especially since they were given such good praises on "Good Morning America" on the ABC network.
Below is the contact information for Easy Saver Rewards. They have been illegaly/fraudulently been collecting...
I ordered flower for my 73 year old Mother for Mothers Day. She called and thanked me for the flowers. When I saw them at her home on Mother's Day I could not believe my eyes. They were so bad, freezer burned, not the colors I ordered, I felt so sad that anyone would think that sending these flowers to a Mother would be the right thing to do. Shame on Pro-Flower for delievering this to my mom. Never again, I will get flowers from a local florist. If you sent flowers to your mom get her to describe the flowers to you because chances are they are not what you ordered and you mom is just being nice when she thanks you.
Pro-Flowers thanks for screwing up my Mother's Day gift to my mom.
I saw an ad on facebook for $19 flowers (for Mother's Day) and I thought that was a great deal. Then, after going through the trouble of finding out when mom would be home and entering all the required info, I see that there are EXTRA charges. These fees are not in other flower delivery orders and I used to order from 1800flowers all the time.
Anyway, I thought I could send the flowers early and the delivery charge would be less, it indicated a $4.99 charge. When the saw the total charges, I was surprised. The $4.99 charge was for 'guaranteed mother's day delivery' and it wasn't even for the day of Mother's day. It would have been more if it was closer to that day. There was also the standard delivery charge of $12.99 and a handling fee of $1.99. Ridiculous!
I usually pay $8.99 or $9.99 for flower delivery, not a guarantee fee and a handling fee added.
This holiday special was clearly a SCAM!
I canceled the order and did not proceed but it truly wasted my time.
WOW! Talk about deceitful business practices. Pro Flowers should be ashamed for associating with Easy Saver. It was TOTALLY unclear that by taking advantage of the $15 off of my next order that I was "signing up" for a membership to this club. They took money out of my account and yet I never gave Easy Saver my Credit Card number. I did give it to Pro Flowers to make my purchase so that means that THEY gave it to Easy Saver. Let's just say that when you google a company and hundreds and hundreds of complaints come up before your actual company website - you are shady and deceitful.
BE CAREFUL! Don't even accept the offer!
If you do - call the 800 number and cancel and cancel online and INSIST on a confirmation number. The lady on the phone told me that she could send me a cancellation confirmation by Tuesday (it is Friday today). I am going to hold her to it. ALL they are getting out of me is that stupid $1.95.
encoremarketing.com charged my credit card for over one year a total of 59.60/ mo. for absolutely no services. they piggybacked on a free trial foreclosure service i canceled after 30 days because it was also worthless. they returned about 160.00 but refuse to return the other $712.80 they owe me. they know that what they do is fraudulent but have such a lucrative scam going that they seem to feel they are insulated. i will take them to court if i have to. i will not accept this type of credit card fraud.
Unauthorized Charges by Easy Saver Rewards Program generated from Pro Flowers purchase. $1.95 first charge then $14.95 a month. Pro Flowers is SLIMEY!! They provide service BUT nail you on delivery charges that are artfully concealed in the purchase process till the last minute and they take advantage of your desperation to get transaction done for Valentines Day gift purchase. Then...something you don't uncheck or something then hooks you into this b.s. rewards program and they get the credit card info from Pro Flowers. It is SO slimey they make it easy to unenroll online and by phone since they know they are in the gray area anyway and on the phone give you a FOURTEEN digit confirm #. Either they don't want you to write it down or they have millions of people unenrolling.
In february I have order flowers through the site of proflowers and I was asked to register for a special rebate for the next transaction, I was not informed at any step that I have to pay money for this registration that later on I learned it is a manipulation of easysaver.
I was charged for the flowers but also another 1.95 dolars. At this time I didn't realize that this 1.95 are not part of the payment of th eflowers, but a month later I acknowledged a new charge of 14.95 also byeasysaver.
Immediatelly called the phone number I found in this site complained and they send back the whole sum to my account.
I see that this continues, I conplained to proflowers and they sent back a letter kind of apology but not really, they rather note a missunderstanding...
These guys are not clear, buy somewhere else, if you are not in USA DON'T BUY FROM THEM
Well, I think I should do my part and tell as many people out there that Proflowers and EZsaver are not consumer friendly. I found a $14.95 charge on my credit card that I could not remember. It turns out that if you are not very, very careful, you will automatically be "enrolled" in the ezsaver program as you go through the checkout process. Proflowers does not make it clear that you are buying an additional item/service
To make an aggravating situation even worse, Ezsaver does not seem to know how to answer a phone. Now I have to jump through a bunch of hoops just to get things corrected! Beware, all of you out there!! Stay clear of Proflowers and EZsaver!
I've become a fan of that Clark Howard money guy on CNN. I remember him talking about how some swindler...
Just noticed same $83.88 charged to my credit card and all i did was VISIT their website...I definitely did...
I was surprised this morning to find that my checking account had been charged $83.88 by some company named...
[protected] Pro Flowers/EZSVER RW Scam Discovered an unauthorized charge to my Mastercard account around...
Heard all over radio and ordered a week before Valentines day. The special was a One Dozen Long Stemmed Red Roses w/FREE Ruby Vase for $39.99 and FREE SHIPPING. Turns out, Valentines day was on Saturday $9.99 - Saturday delivery, Standard Express Delivery - $12.99. Taxes - $5.43. So total was $68.40!!! The FREE SHIPPING was actually a REBATE from a company proflowers.com hired...and they wanted me to enter my credit card info on their site also? They (proflowers.com) failed to mention the free shipping was actually to rebate the $12.99. I have not stopped receiving spam from that company (EasySaver Rewards) since. Proflowers.com also gave them my credit card and charged me for their membership. SCAM, SCAM, SCAM!!! All I did was click a $15 off coupon (pop-up).
I called Discover right away (what a big help - class act). Fraud claimed. I nipped it in the bud after I saw a charge for $1.95. My guess that was just a 'feeler' amount. This scam is becoming very big with proflowers.com and easysaverrewards.com (just look on this site or google).
So, the order cost me $68.40 x 2 when advertised as $39.99 each. I am an idiot, ordered 2! So now 2x the charge. You can forget about that rebate, would be caught in a bear trap! You talk about a scam! Oh, and flowers were frost bitten (black tips) and turned down the next day. BUYER BEWARE!