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Teleflora Complaints & Reviews

Teleflora / flowers no available/cannot deliver on day requested

Ca
May 17, 2019

This is the 2nd time in one month I have ordered flowers and you have not delivered. Neither day was a holiday. My first notice from you today on order #429054076 was at 10:33 AM to let me know you can't get the flowers I ordered. I tried to call and that was another waste of my time so I...

Teleflora / flower order and delivery

Su
May 14, 2019

I placed an online order for my 91 year old mother for Mother's Day. I ordered a "Passionate Purple Tulips -Deluxe" which was to be 20 quality purple tulips. What was delivered on May 10th was not that. It was roughly 8-10 poor quality wilted tulips, with yellowed leaves. The price wa...

Teleflora / non delivery

Ca
May 12, 2019

I placed an order on the 7th to have flowers delivered to my wife on the 11th for mother day. I got a confirmation email stating the flowers have been delivered. When in fact they were not. Customer service gave me the run around and said that they could deliver them on Monday the 13th...

Teleflora.com / 4 floral arrangements for mother's day

Vi
May 11, 2019

Ordered 4 arrangements on line for Mother's Day on 05-09 for delivery on 05-11. None had been delivered by 8:30 pm 05-11. Contacted customer service and was on hold for approx. 20 minutes. Representative was not helpful. Provided confirmation # (426338426) and was told order had been...

Teleflora / flowers received on 2/12 have died

Gl
Feb 15, 2019

I purchased some flowers for a friend and received them from a local company (ACE Flowers 2517 E.Ball Rd., Anaheim, CA 92806 714-776-0110) at 3:15pm on 2/12 and less than 48 hours later they were dead (8:30 am 2/14). They had water, the office is cool, so no reason for this. I called the...

Teleflora / recipient never received the flowers I ordered

Na
Dec 27, 2018

12-17-18 I was informed that the flowers I ordered were hand delivered. Order #2228799256. They never received them and I called customer service. They said they would give me 50% off on my next order. There will not be another next order and I would like my credit card to be credited...

Teleflora / flowers

Di
Oct 07, 2018

I never thought I would be one of the people who resorted to this. I spent over an hour on the phone trying to resolve the issue. Ordered 2 arrangement to celebrate the birth of my granddaughter after my daughter spent days in labor and delivery and ultimately in surgery. The arrangement...

Teleflora / did not receive an arrangement that I was charged for.

La
Sep 26, 2018

Onawa Florist in Onawa Iowa works under the Teleflora. They did not call my mother like they claim to and they did not call me about delivery issues. They charged my credit card and never gave us the product. They were rude when I inquired why and said if I was going to be catty they would...

Teleflora / order number 64743 from morton’s flowerland, natchez, ms

Re
Aug 15, 2018

From Morton's Flowerland 629 Franklin Street Natchez, MS 39120 (601)442-4321 (800)473-4321 Red roses with baby's breath sent by Daryl Wingo, 645 Southern Oaks, Florence, MS 39073. Services of Samuel Mohon, Jr. With the Deepest Sympathy Mississippi Supreme Court IT Department The rose...

Teleflora / worst florist service of all time!!!

Jo
Jun 14, 2018

I placed an order for a money tree plant for $57.93 on the teleflora site on june 12, 2018 and am so disappointed in everything to do with teleflora. First off, your site claims that orders placed before 3pm can be delivered same day, which is the reason I used your site (even though i've...

Teleflora / plant ordered as a housewarming gift

Ka
Jun 11, 2018

I ordered a housewarming plant on june 4th (order #360858590, a medium dish garden plant, today's del'y had a different order #2228050365). It was scheduled for delivery on friday june 8th to my daughter's office. Friday came and went with no delivery. I called saturday and your customer...

Teleflora / poor service

Lo
May 18, 2018

My order was not handled with care and my love one was not delighted since she did not receive flowers on Mother's Day. I ordered flowers to be delivered on 5/11/2018 to my mother-in-law, age 94. Receiving a confirmation, by e-mail, saying my order (2227876258) was hand-delivered on...

Teleflora / order 29050294 not delivered on requested date

Ma
May 16, 2018

I order flowers for my daughter's graduation to be delivered 5/11/2018 order was delivered the next day after we left place we were staying for my daughter's graduation obviously we didn't receive the flowers that I paid close to $100 I called to get refund after being on the phone over an...

Teleflora / flowers birthday package - order 2227919804

Az
May 16, 2018

I ordered some flowers, chocolates and Balloon to be delivered on the 12th of May for my sisters Birthday on the 12th. A number of things have gone wrong with this which has made me loose all confidence in Teleflora 1) The full amount has been taken from my card way before the delivery...

Teleflora / cancelled my order and didn’t inform me - order #355772521

Re
May 12, 2018

Do not waste your time or money with this company. I placed an order Thursday morning to have flowers delivered to my Mom on Friday thinking I would get ahead of the rush on Sunday. To my suprise when I called on Friday I was informed they had to change the delivery date to Saturday. Thi...

Teleflora / refund

Mi
Apr 16, 2018

01/24/2018 3134638668 i ordered flowers and paid for early delivery they were not delivered on time better yet she was long gone by the time she got there.I asked for a refund after all the loops and run around they keep telling me that my refund has been issued and it has not been issued!...

Teleflora / arrangement sent was not what was ordered

Na
Apr 02, 2018

My order no. was 345720142 placed on 03-26-18. I ordered a simply chic mixed plant and received what was called a European garden. The arrangement was tiny and not what was ordered. It was a complete embarrassment to my family. My husband and I feel that we should not have to pay for...

Teleflora / saddest money tree ever

Mo
Mar 31, 2018

Yesterday I ordered last minute tree for my husbands birthday. I didn't mind the price because it was my mistake needing same day. The picture depicted a beautiful money tree in a black square glass container with pebbles. What was delivered was a sad tree shoved into a cut off red wine...

Teleflora / arraignment

Ev
Feb 14, 2018

It's absolutley disgraceful how this company conducts themselves. They use local florists as their go between so they distance themselves from complaints. I ordered an arraignment for my wife, something a forty year old man would give the angel in his life what she received was something a...

Teleflora / bate & switch operation

Jo
Feb 08, 2018

The company entices the buyer with amazing looking floral displays, then deliver an arrangement with a fraction of the flowers expected. Standard bate & switch operation. I paid $100.00 for the flowers and received a quarter of the expected flowers. Very disappointing. Avoid this website...

Teleflora / same day delivery... not!

Dd
Dec 14, 2017

Review of Teleflorists. -3 out of 10. Do not do business with this company if you want it done right. And don't expect them to resolve problems satisfactorily. Ordered for delivery Tuesday... never arrived. Then said recipient had to pick up their own order Thursday (three towns away...

Teleflora / embarrassing!

Ti
Sep 11, 2017

Never experienced such a bad service! What I got was completely different, not like in the photo. The bouquet consisted of several bent flowers and was less than I expected to get. I complained, they offered to take away bad flowers and replace them with a new better bouquet. I thought...

Teleflora / unacceptable actions

Ge
Aug 23, 2017

They delivered an absolute trash to my mother. My order was wrong, they confused it. A small worthless bunch of flowers. Really. The flowers were so pathetic. I immediately contacted them requesting to send the right order and spent over 50 minutes on it. They said I have to pay for each...

Teleflora / Do not use the service

Mi
Aug 18, 2017

I paid about $100 to get flowers for my sister's birthday party. they canceled my order because it seemed very suspicious to them. They canceled after I paid for them. Now I realize what I will have to go through to get my money back, not mentioning that I was really frustrated because of...

Teleflora / divine peace bouquet

Pa
Aug 11, 2017

This particular arrangement comes in 3 sizes. According to Teleflora's specifications, the premium upgrade should be 18 inches in length. I ordered this arrangement directly from a florist based on what YOUR description was. The arrangement did arrive on time at the funeral parlor but wa...

Teleflora.com / Broken basket

Be
May 12, 2017

I have ordered a basket from www.teleflora.com as a present and order arrived pretty fast. But unfortunately basket was broken. When I noticed that delivery guy was already gone. So I contacted Teleflora and asked for a replacement, but they refused and said that was impossible. I asked...

Teleflora / I bought a garden basket from Teleflora

Te
Mar 16, 2017

I've purchased a lovely garden basket from Teleflora and it was not delivered. My money was taken and when I contacted them they refused to refund me. The worst part was when they said that they did not receive the payment. I checked my card transactions and it was clearly showed that...

Teleflora / Valentine's day

Gu
Feb 19, 2017

Here is a previous message sent with no response: I met a girl that I really wanted to try and date. It just so happened that I was in her office the day before Valentine's Day and heard her talk about how she wasn't getting flowers for Valentine's Day and telling another coworker that she...

Teleflora / Flowers arrangement

Sk
Feb 15, 2017

I had paid for purple Tulips delivered to my wife on Valentines day. I paid extra for the premium arrangement. My wife received PINK Tulips arrangement smaller than your standard. The Tulips are filled with GRASS filler since their was only 12 Tulips V.s over 30 and no grass filler in the...

Teleflora / I didn't receive the flowers

An
Feb 15, 2017

I got a call from my son who asked me did I like the flowers he sent me. I didn't receive anything. My son told me he ordered from a company called Teleflora. I contacted them and they said they don't have any record that my son ordered from them. My son has all the necessary payment...

Teleflora / The company is a joke!!

Sh
Feb 14, 2017

I ordered my wife flowers for Valentine's Day. She never got them. When I called the customer service number, I was on hold for over an hour. Then the rep wanted to argue with me that I wasn't being understanding. "It's Valentine's Day and we are very busy, " she said. It took 20 minute...

Teleflora / Flowers

Ma
Feb 14, 2017

I ordered valentine flowers 3-days ago from Teleflora, which included the $15.00 fee to have them delivered before 1PM PST on Valentine's Day. I have been on the 800 line for over 60-minutes waiting for someone to tell me why my order was not delivered and to request a refund. I am still...

Teleflora / Bad service

Gu
Oct 11, 2016

Ordered a beautiful bouquet from www.teleflora.com as a surprise birthday present for a dear friend of mine. Must say that I was very disappointed with this company and their terrible service. When my flowers finally arrived I saw that they were not fresh and refused to accept them. I...

Teleflora / Dead flowers

Ka
Sep 02, 2016

Ordered a bouquet from Teleflora for $70 as a birthday surprise gift. I asked them to delivery on the specific time and date and even though they promised they'll make it on time, delivery was two hours late. I was also very disappointed with the quality. I paid $70 and that's a lot of...

Teleflora / Mother Day Flowers "Cotton Candy Standard"

Ja
May 06, 2016

On the 26th of April I ordered two cotton candy flower setups one for my mother and one for my mother n law. The flowers were scheduled to be delivered 6 MAY 16. During the deliver my mother was not home to receive the flowers so the delivery person or florist left my mother flower...

Teleflora LLC / Deliver

Gi
Mar 09, 2016

order# 206169101 tried to send get well flowers on 3/7/2016 early morning. Kept asking the person if they got them and no they didn't. received an email from Teleflora after 5:00 pm stating they couldn't deliver today need to pick another date. I choose 3/8/2016 with early delivery. I...

Teleflora / frivolous way of doing business by Teleflora

Re
Feb 05, 2016

Flowers were not delivered on time even though they were sent in the same time zone and town where I live, and the order was placed a few days before the birthday date. My question which florist was responsible for the delivery and where the flowers were left remained unanswered because of...

Teleflora LLC / Christmas order

Bl
Dec 21, 2015

What a rip off!!! What I ordered did not come close to resembling what was delivered!!! I asked for resolution to this problem and they offered a 30% off INVALID COUPON on my next order... As if I would ever, ever order from them again. Then they offered a 30% credit on my credit card...

Teleflora LLC / Floral arrangements

Re
Sep 16, 2015

Do not order from Here! You will waste your money!!! You might as well not pick an arrangement out that you like because your order will not resemble what you want anyway! I ordered a yellow floral arrangement for a friend today for her birthday. It looked like a 2 year old arranged it and...

Teleflora - Valentines' Day Flowers / Rip Off

Ca
Feb 16, 2015

Ordered online from the Teleflora website The Deluxe Valentine's Day Flowers (photo 1 ) to send home and parents received (photo 2). Nothing like what I ordered- sent them an email - never heard from anyone. They must think - Oh well ... one lost customer is fine - we still have...