FloraIndia Customer Care Service



Shop № 3, 185/D Govind Patil road Danpada Khar West
India - 400052

Customer Support Phone Numbers

+91 935 029 9802(Head Office) 0 0
+91 935 055 1301(Customer Service) 0 0
+91 987 188 8344(Bangalore) 0 0
+91 935 055 1301(New Delhi) 0 0
+91 858 880 8695(Pune) 0 0
+91 991 081 1225(Chandigarh) 0 0
Mon6:00 AM - 11:00 PM
Tue6:00 AM - 11:00 PM
Wed6:00 AM - 11:00 PM
Thu6:00 AM - 11:00 PM
Fri6:00 AM - 11:00 PM
3, 1st Cross, Shamana Garden, Off Bannerghatta Road, Adugodi Post Office Bangalore Karnataka 560030

New Delhi
Shop № 3, Guru Nanak Market, Lajpat Nagar 4 Delhi 110024

Shop № 1, 2nd floor, House no 287, Opp Kothari Block, Bivewadi Pune Maharashtra 411037

Booth № 20, sector 44 C Chandigarh 160047

FloraIndia Complaints & Reviews

FloraIndia / undelivered mother's day gift - money taken

May 15, 2019

Mother's day flowers (12-5-2019) worth Rs 900INR that my husband ordered were not delivered to my place in Nagpur. Both the numbers provided on website don't work. I messaged them my order number etc on whats app number they have provided on website and even mailed them on 12th...

FloraIndia / complaint order ref# eh126786

May 13, 2018

Dear readers, I send flowers and cake to my mother on mothers day. Picked from search engine and placed order. After two days I found out that the order (eh126786) was not delivered although the payment was charged (through credit card* floraindia). Since morning I wa...

FloraIndia / wrong product, wrong advertising and horrible service

Mar 01, 2018

I ordered 15 kitkat bars, placed very tastefully in a red box lined with red cloth. It looked beautiful and was in my price range. Product number FIS015 on their website. What was received was a tacky basket lined with cheap fern leaves and 8 kitkats thrown in randomly, making it look like...

FloraIndia / Sweets and dry fruits and customer service

Aug 14, 2016

A hopeless company with pathetic service> Please avoid the company. last week I ordered some sweets, fruits and dry-fruits through them. The money was was received by them however no action was taken. Upon making several phone calls, I was told that the company requires some photo identity... / Gifts undelivered but payment taken

May 20, 2016

Dear Readers, I send flowers and Cake to my mother on her birthday. Picked from search engine and placed order. After two days I found out that the Order (MB9807) was not delivered although the payment was charged (Paypal * FLORAINDIA). well the frustration, and then I asked... / Flowers

May 14, 2016

Flora India SCAM Money was taken and they never Delivered the product I ordered flowers on mother's day 8 may 2016 and they never delivered the order and there is no refund policy. - I researched about FloraIndia as they never gave my money back, The real man behind FloraIndia is Deepak Sachdeva...

Flora India / Playing with Customer Emotions

Mar 01, 2015

This is in Reference to Order No - LZ7531 made with The order was made to deliver a cake on 15/2/2015. However even after commitment that the cake will be delivered on time, the cake is yet to be delivered. Even after waiting for couple of days, when the cake was not delivered; i... / Bright & shine bouquet was completely different

Apr 11, 2014

Hi, I have ordered a bouquet for my friends b'day. The bouquet(BRIGHT & SHINE) which was shown in website was so nice and i have ordered the same. But what they have delivered was completely different. I was all irritated after looking at the flower which was delivered. In website it... / Rude attitude and not delivering the order nor money

Nov 27, 2013

Regarding Order NO. Order No. JT2827 Rude attitude for not delivering the order It is the worst online service I have ever come across in my lifetime. On my wedding anniversary I had placed order for a flower basket and confirmed the order after receiving the confirmation that the... / non-delevery

Jul 03, 2012

I ordered a cake to surprise my parents for my mom's birthday. They sent me an email at the end of the day it was supposed to be delivered saying they cannot serve my home town. These ###s should have let me know atleast couple of days in advance and I would have made other... / Poor Quality and bad customer service

May 15, 2012

I am writing this email with deep regret on quality of flowers delivered vy FloraIndia for 3 repeat Orders. I am a regular user and order online flowers from US to my relatives in India using this website. On 3 subsequent orders I have placed, I would like to bring to your notice that...

Flora India / Poor quality

Mar 05, 2012

For my parents 54th anniversary, I ordered a black forest cake and some purple flowers from Flora India ( The cake my parents received was (i quote) "horrible and could not eat it." I have sent a few emails to them, but have got no response from Pooja Sharma. I cannot...

FloraIndia / Delay in delivery


Hi All, I ordered a cake for anniversay but it was delivered after 2 days of actual date. My order No. DF8509. This kind of services are not having any ethics in India. Business people know customers do require service but attitue towards excellance is seen nowhere in people doing such... / Gifts undelivered but payment taken


Dear Sir, I, Suzy Williams, would like to bring to your notice the unacceptable experience and total negligence of service that I have faced with the online florist company FLORAINDIA.COM situated in New Delhi, Noida. I had purchased a bouquet of flowers and dry fruits worth Rs.1200 on...