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ProFlowers reviews first appeared on Complaints Board on Feb 29, 2008. The latest review Flowers was posted on Aug 23, 2021. The latest complaint stupid rules and process when paypal billing address is non-usa was resolved on Sep 18, 2014. ProFlowers has an average consumer rating of 3 stars from 204 reviews. ProFlowers has resolved 88 complaints.

ProFlowers Customer Service Contacts

+1 800 580 2913 (ProFlowers)
+1 800 565 6609 (ProFlowers International)
+1 888 549 4014 (ProPlants)
4840 Eastgate Mall
San Diego
United States - 92121

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Use this comments board to leave complaints and reviews about ProFlowers. Discuss the issues you have had with ProFlowers and work with their customer service team to find a resolution.

ProFlowers Complaints & Reviews, Page 9

The complaint has been investigated and
resolved to the customer's satisfaction
Resolved
Encore Marketingcharged my credit card $60.00/mo.

encoremarketing.com charged my credit card for over one year a total of 59.60/ mo. for absolutely no services. they piggybacked on a free trial foreclosure service i canceled after 30 days because it was also worthless. they returned about 160.00 but refuse to return the other $712.80 they owe me. they know that what they do is fraudulent but have such a lucrative scam going that they seem to feel they are insulated. i will take them to court if i have to. i will not accept this type of credit card fraud.

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    • La
      laney78 Oct 07, 2009

      It is not a scam you should read the fine print or pay attention to what the person trying to enroll you into the membership is saying and the most important thing HOW COULD YOU NOT KNOW YOU HAD BEEN CHARGED FOR SO LONG???

      0 Votes

    The complaint has been investigated and
    resolved to the customer's satisfaction
    Resolved
    Easy Saver / Pro Flowersunauthorized charges

    Unauthorized Charges by Easy Saver Rewards Program generated from Pro Flowers purchase. $1.95 first charge then $14.95 a month. Pro Flowers is SLIMEY!! They provide service BUT nail you on delivery charges that are artfully concealed in the purchase process till the last minute and they take advantage of your desperation to get transaction done for Valentines Day gift purchase. Then...something you don't uncheck or something then hooks you into this b.s. rewards program and they get the credit card info from Pro Flowers. It is SO slimey they make it easy to unenroll online and by phone since they know they are in the gray area anyway and on the phone give you a FOURTEEN digit confirm #. Either they don't want you to write it down or they have millions of people unenrolling.

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      • Cw
        C. Wanek Jun 25, 2009

        An unauthorized $1.95 charge has shown up on my account. This is apparently related to a pro-flowers purchase. I would like to stop this from continuing to occur and get a refund.

        0 Votes
      • Ca
        Caroline May 20, 2009

        As the Special Programs Associate of ProFlowers, I thought I would take the opportunity to try to clarify our EasySaver Rewards program and the enrollment process for you.

        After making a purchase on our site, we offer the opportunity to enroll in the EasySaver Rewards program. EasySaver is a membership program where members receive valuable benefits such as discounts on travel and shopping, personal concierge services, discounted spa services and much more. As an incentive to try the program for 30 days, we offer a $15 gift code to be used on a future purchase on our website.

        After clicking on the offer, you land on the EasySaver registration page. The page clearly details the program benefits as well as the sign-up process and related program fees. To enroll, you provide your email address and zip code as confirmation that you have read and accept the offer terms stated on the page.

        We always encourage you to provide feedback on the program and enrollment process. We do not wish for any customer to be enrolled in the program if they do not so desire, and it is for that reason that we have a no-hassle cancellation policy. Customers can contact our customer service agents at any time for assistance with cancelling from the program.

        Our customers are our #1 priority and we take their concerns very seriously. We hope that any customers reading this posting will understand that we are not in any way acting in the adverse manner in which these posts seem to reflect.

        If you need any help to cancel this program in any way, or if you are having any trouble, please feel free to contact me directly and I will be happy to work with you and our partner to get everything resolved

        Caroline Segars
        Special Programs Associate
        [email protected]
        [protected]

        0 Votes
      • Ja
        jaw May 09, 2009

        ORDER FLOWERS FROM PRO-FLOWERS. SOME WHERE IN THE SMALL PRINT IT MUST HAVE INDICATED THES FEE 1.95 AND 14.95
        THE SELLING PITCH WAS FREE SHIPPING ORDER I WILL CALL 051109 TO DISPUTE CHARGES..PROFLOWERS SHOULD NOT BE AFFLIATED WITH THIS COMANY. IS IT A PROFIT MAKER FOR PRO-FLOWERS?

        0 Votes
      • Diane Apr 16, 2009

        I too have been a victim of Easy Saver-EMI. In my case it went on for 11 months without my knowledge. I was deployed with the military and someone else was overseeing my checking/debit card account statements. They didn't realize this was an ongoing unauthorized charges, after I had ordered flowers through "FromYou Flowers.com".

        Though, I see most of the complaints are affiliated with "ProFlowers.com' and their associates. I thought I'd mention that there are other companies that send credit card information to Easy Saver-EMI, as well without authorization. Additionally, I never received any emails or regular mail that I had become a member or authorized the monthly charges.

        After, I returned from my deployment and saw these charges I immediately called [protected] and demanded to speak to a supervisor. Of course, there was the explanation that I had authorized the charges. I stated I wanted to see it in writing for the record. At this point, the supervisor said that wasn't possible. She offered to refund only 6 months and I said that wasn't acceptable and would report this. She then offered the full 11 months refund. I asked for a confirmation to be sent.

        Below is the confirmation sent and will update on this site if the total refund isn't granted.

        ----- Original Message -----
        From: [email protected]
        To: XXX
        Sent: Wednesday, April 15, 2017 10:48 AM
        Subject: Credit Confirmation

        Mrs. XXX
        This email will confirm our conversation today regarding the Easy Saver
        Rewards membership. To reiterate our conversation, I have canceled the
        membership and, as agreed, issued a total of 11 refunds in the amount of
        $14.95 back to your credit card account. These refunds have been
        requested today and if you do your banking online, you may see those
        refunds as early as 48 hours.

        If you have any questions, please do not hesitate to contact us.

        Sincerely,
        Missy Baer
        4/14/09

        0 Votes
      • La
        Lanebok Mar 31, 2009

        I was fraudulently charged 14.95 by Easy Saver after purchasing flowers on line from ProFlowers.com. When I called to ask what it was and where it came from, Easy Saver disconnected the call. The charges mysteriously appeared on the statement which is now being investigated by the credit card company.<br />
        The attorney general from every state where this happened should be contacted about the fraud. I have received no products or services from Easy Saver and I have no idea what it's about.<br />
        ProFlowers and Easy Saver should be held accountable for these illegal acts.

        0 Votes
      • Ze
        zelda63 Mar 18, 2009

        did not authorize this 14.95 charge. purchased flowers through pro flowers only.

        0 Votes
      • Kk
        kkurek Mar 16, 2009
        This comment was posted by
        a verified customer
        Verified customer

        GOSH! $88.88 charged to my debit card by them! Apparently when you order from Pro Flowers it signs you up for a 30 day free trial of Easy Saver without notifying you! Then it keeps charging you 14.95 every month! It took me a while to catch onto what these charges to my debit card were. I was outrageously mad! I will for surely never order from Pro Flowers again because their association with Easy Saver! Although, the man who helped me was very nice about it all. I feel as though he was reading from a script when he was explaining why i was charged. They must get a lot of these calls.
        Call [protected] to get refunded and go to your bank and let them know what's going on. They will help you if Easy Saver is being difficult about refunding your money.

        0 Votes
      • An
        A. Natividad Mar 15, 2009

        At first I thought the first charge of $1.95 to my visa was because i had used a discount on the proflowers i had ordered for a staff. Next thing I know i have a second charge for $14.95 that was not authorized by me from the same easy saver. when i looked it up, i read so many complaints about this scam. it's now past midnight and am unable to call them to cancel that charge. I will call my visa to tell them to stop these people from charging my credit card. This is ridiculous and should be reported! i will inform everyone I know about this scam! and I Will never order from Pro Flowers again!!!

        0 Votes
      • Sm
        Smith Jan 21, 2009

        Just like all the others who have complained, I used Pro Flowers twice in the last few months. When I noticed an unauthorized charge of $14.95 on my bank account, I went back and looked, and just like the other complaints, I discovered that there was a charge for $1.95 one month earlier. PLEASE call ALL the numbers listed in the previous entires and complain, demand your money back, but don't stop there. Until Pro Flowers removes this link from their site, these complaints will just continue and more consumers will be victims of this scam. CALL PRO FLOWERS and tell them that you will not be useing their services again until they remedy this problem. What a shame!!! Pro Flowers product line is second to none but is unfortunately overshadowed by their questionable business relationships.

        0 Votes
      • Ad
        adapa Jan 10, 2009

        While buying my sick mother flowers I was unknowingly enrolled in EasySaver, A program that charges $1.95 at the time of enrollment & an addition charge of $14.95 a month.

        I called ProFlowers - my complaint fell on deaf ears. I was told pro flowers had nothing to do with Easy saver. At which point I hung up, emailed a note to CS stating my intention to never do business with proflowers again due to their association with deceptive business.

        The next call was to my Credit card company disputing the charges.

        0 Votes

      The complaint has been investigated and
      resolved to the customer's satisfaction
      Resolved
      Proflowers fraudulent credit card use

      In february I have order flowers through the site of proflowers and I was asked to register for a special rebate for the next transaction, I was not informed at any step that I have to pay money for this registration that later on I learned it is a manipulation of easysaver.
      I was charged for the flowers but also another 1.95 dolars. At this time I didn't realize that this 1.95 are not part of the payment of th eflowers, but a month later I acknowledged a new charge of 14.95 also byeasysaver.
      Immediatelly called the phone number I found in this site complained and they send back the whole sum to my account.
      I see that this continues, I conplained to proflowers and they sent back a letter kind of apology but not really, they rather note a missunderstanding...
      These guys are not clear, buy somewhere else, if you are not in USA DON'T BUY FROM THEM

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        • Ma
          Marsha Rice Apr 09, 2009

          I just had two charges show up on my bank statement in March after buying flowers from Pro-Flower in February...one for $83.88 and one for $14.95.
          I called [protected] and got the 83.88 prorated and refunded about $77.00 and called [protected] for the $14.95 charge and that also is being refunded completely. This is very misleading and a "scam"!!!
          I had to distroy my old debit card and have a new one issued. Hopefully these numbers can help some others get thier money back also. NEVER ORDER FROM PRO FLOWER AGAIN!!!

          Marsha
          Asheville, NC

          0 Votes

        The complaint has been investigated and
        resolved to the customer's satisfaction
        Resolved
        Proflowersscam!

        Well, I think I should do my part and tell as many people out there that Proflowers and EZsaver are not consumer friendly. I found a $14.95 charge on my credit card that I could not remember. It turns out that if you are not very, very careful, you will automatically be "enrolled" in the ezsaver program as you go through the checkout process. Proflowers does not make it clear that you are buying an additional item/service

        To make an aggravating situation even worse, Ezsaver does not seem to know how to answer a phone. Now I have to jump through a bunch of hoops just to get things corrected! Beware, all of you out there!! Stay clear of Proflowers and EZsaver!

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          The complaint has been investigated and
          resolved to the customer's satisfaction
          Resolved
          Pro Flowers / Easy Saver — unauthorized charges

          I've become a fan of that Clark Howard money guy on CNN. I remember him talking about how some swindler...

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          The complaint has been investigated and
          resolved to the customer's satisfaction
          Resolved
          Cmgfreeshipping.com Proflowers — free shipping hoax

          Just noticed same $83.88 charged to my credit card and all i did was VISIT their website...I definitely did...

          The complaint has been investigated and
          resolved to the customer's satisfaction
          Resolved
          Freeshipping.com / Proflowers / Cmg Insiders Club — unauthorized charges

          I was surprised this morning to find that my checking account had been charged $83.88 by some company named...

          The complaint has been investigated and
          resolved to the customer's satisfaction
          Resolved
          Proflowers — fraud

          [protected] Pro Flowers/EZSVER RW Scam Discovered an unauthorized charge to my Mastercard account around...

          The complaint has been investigated and
          resolved to the customer's satisfaction
          Resolved
          Proflowers.comunauthorized billing

          Heard all over radio and ordered a week before Valentines day. The special was a One Dozen Long Stemmed Red Roses w/FREE Ruby Vase for $39.99 and FREE SHIPPING. Turns out, Valentines day was on Saturday $9.99 - Saturday delivery, Standard Express Delivery - $12.99. Taxes - $5.43. So total was $68.40!!! The FREE SHIPPING was actually a REBATE from a company proflowers.com hired...and they wanted me to enter my credit card info on their site also? They (proflowers.com) failed to mention the free shipping was actually to rebate the $12.99. I have not stopped receiving spam from that company (EasySaver Rewards) since. Proflowers.com also gave them my credit card and charged me for their membership. SCAM, SCAM, SCAM!!! All I did was click a $15 off coupon (pop-up).

          I called Discover right away (what a big help - class act). Fraud claimed. I nipped it in the bud after I saw a charge for $1.95. My guess that was just a 'feeler' amount. This scam is becoming very big with proflowers.com and easysaverrewards.com (just look on this site or google).

          So, the order cost me $68.40 x 2 when advertised as $39.99 each. I am an idiot, ordered 2! So now 2x the charge. You can forget about that rebate, would be caught in a bear trap! You talk about a scam! Oh, and flowers were frost bitten (black tips) and turned down the next day. BUYER BEWARE!

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            • Ho
              Howardarlen Feb 09, 2010

              I bought an orchid for 24.95 and a over priced vase for 6.99 from proflowers.com and ended up paying 50.00!!!

              I lalready foolishy promised my friend who lost her dad the gift for this Tuesday or I would have cancelled.

              They are CROOKS owned by a large company. They have been sued twice!!! Watch your card online for any other charges too. These online criminals are noted for this. I will go to my florist next time or send some other kind of gift! BEWARE!!!

              0 Votes
            • Ru
              Rudy Mar 04, 2009

              The only online order I had done was for proflowers.com. It offered free shipping. I was upset after I had ordered anyways because I had purchased $30 worth of flowers and the final charge was $60!! They charged me $9.99 for Saturday delivery (which I missed THAT hidden bit of info until it was too late.) They also charged a separate delivery fee as well. Oh well, I thought... I needed the flowers and I qualified for free shipping, which would have taken $15 off.

              Little did I know that after I made the purchase, I was directed to a link that would redeem my free shipping. After clicking on that link, I started to fill out my information when I realized that it was a completely different company that would redeem my shipping fee. Something like 'freeshipping.com.' I also realized that I would be signing up for something that looked like a membership... though it wasn't exactly clear.

              Without submitting any of my information... I closed the window. I am not one to be taken advantage of... normally. I usually try to read every bit of info before signing up for anything.

              Now, 2 days later... I look at my bank statement and notice a charge from 'Easy Saver' and another from 'EMI Encore Marketing.' I've been had. It is too early to dispute the charges with my bank as of yet... the final posting hasn't hit yet... but I will as soon as possible.

              I added PROFLOWERS on here because if that company will allow crooked companies like that to share buisness with them on their website, I believe they are just as crooked. And how did they get my credit card information?? I closed the window that was for the free shipping without submitting my information. Proflowers must have some connection to that as well.

              Please help me hope the flowers come on Saturday!

              0 Votes

            The complaint has been investigated and
            resolved to the customer's satisfaction
            Resolved
            Proflowers / Easy Saver 800 - 355 - 1837 — unauthorized billing

            completely unauthorized monthly billing of 14.95 from Proflowers/Easy Saver scam. Called to complain, wa...

            The complaint has been investigated and
            resolved to the customer's satisfaction
            Resolved
            Pro Flowers.compoor quality, excessive delivery charges, fake free shipping offer

            I've been married 46 years and wanted a lovely gift for my wife for Valentine's daY. Tulups are her favorites and the photo was beautiful.

            "20 assorted tulips, $29.95 with free vase." Baloney!

            When I at first placed the order there was a charge of $6.99 for the vase, a type of which you can buy at the "99 Cents only Store" for a buck. So I dropped that part of the order.

            Even though the shipping costs added $20 I accepted them because a large pop-up box also said "this order qualifies for shipping rebate." Not so! To get A shipping rebateON THIS ORDER you have to become AUTOMATICALLY subscribed to a $9 /month service that gives you shipping rebates (NOTE: rebate takes 6 to 8 weeks to be returned to you) ONLY WHEN YOU BUY OTHER STUFF FROM OTHER COMPANIES such as Macy's and others.

            The flowers that arrived were so small I thought they were miniatures. They were un-opened tulips that were so "droopy" they wouldn't stand up in our vase!

            Stick to WalMart and Ralphs. At least you can see what you're getting instead of BEING GOTTEN!

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              Proflowers — misleading advertising and rediculous fees

              Watching the science channel and saw a Pro flowers commercial with great discount for science channel...

              Proflowers flowers were horrible

              DONT ORDER FROM THEM!! I ORDERED TWO DOZEN LONG STEM ROSES AND THEY WERE DELIVERED NOT SHORT STEM, FLAT, PEDDLES FELL OFF WHEN REMOVED FROM BOX. LOOK LIKED THEY WERE STOMPED ON BY FAT MEXICANS THEN PLACED INTO A ### BOX. I COULD HAVE GONE TO JEWEL AND BOUGHT BETTER/BIGGER FLOWERS EVEN IF THEY WERE DELIVERED IN PERFECT SHAPE. THEY WOULDN'T GIVE ME A REFUND UNTIL I CALLED TWICE AND CONTACTED AMERICAN EXPRESS. WE SHALL SEE IF THEY EVEN REFUND MY MONEY BECAUSE THE INDIAN LADY ON THE PHONE COULD NOT EVEN GIVE ME A TICKET OR TRANSACTION NUMBER FOR THE REFUND/REASONING OF MY CALL... ###ING SHADY.

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                • Gi
                  girlboo Mar 11, 2011

                  proflowers is horrible. they have ruined both valentines and my birthday for me . the flowers arrive all dead and like someone stomped on them. my boyfriend ordered stuff too that were never delivered. i hate proflowers, i told him to never again order form them.

                  0 Votes

                The complaint has been investigated and
                resolved to the customer's satisfaction
                Resolved
                Encore Marketingfradulant charges

                Noticed two separate charges since April 2008 for $14.95 each. Vendor was listed as EZSVER and Passporttofun.
                I called Encore Marketing (through research on this site). [protected]. Requested to speak with management. Rep came back and said they would call back in 24 hours. I said I'd hold (they're paying for the call). About 10 minutes later, Julie, a consumer rep said she would reverse all the charges back to April. I got a cancellation number. I also told her about this site and the others that have trashed the Proflowers.com name. I told her I would let this site know the progress and whether the charges are reversed in "7-10 days". I'll repost as soon as it happens.

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                  • Sa
                    saviour_emi Nov 06, 2010

                    Guys if u want ur refunds back just called the emi guys, some indian will pickup and ask him for full refunds he'll provide two first then transfer the call to some consumer guy who is also a indian, and dont give up ask for more refunds, he might offer you till a year and if u ask for more he would transfer the call to another supervisor who can give you your full refunds... during the call dont forget to threaten them with attorney, BBB, and mention that u'll take legal action on them cause thats the magic word. belive me it works 100% !!..

                    0 Votes

                  The complaint has been investigated and
                  resolved to the customer's satisfaction
                  Resolved
                  Proflowers - - Easy Saveradditional charge of $1.95

                  My wife made two purchases recently at www.proflowers.com. Our credit card statement shows a $1.95 charge from Easy Savers. An email from proflowers.com indicates that my wife signed up for some sort of service during the checkout phase and that's what the charge is for. One problem is that who would remember exactly what they may or may hot have accidentally signed up for a month ago... We can cancel but the $1.95 is lost. While that's not really enough to worry about, $1.95 times 100, 000 customers can be quite a bit of money...

                  Searching the internet has brought up enough evidence to indicate to me that this is a scam. I'll do what I can to cancel the charges but we'll see what happens.

                  Steven
                  San Jose, CA

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                    Proflowers late delivery & order total error

                    Placed an on-line order on 11/20/08 for flowers to be delivered on 12/2. Confirmation promptly received, but was charged $9.99 for "free clear standard vase".
                    Email received late in day on 12/2 from ProFlowers CEO that "there has been a change in the shipping schedule. The item will now be arriving on 12/3." He offered free shipping on my NEXT order.
                    I called ProFlowers on 12/2 after receiving this email and demanded she cancel my order, which she said she did.
                    Now I wait to see if my card will be credited. Plus, if any other mysterious charges appear on my credit card as noted in complaints on this ComplaintsBoard.
                    Not happy at all with this company.

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                      Proflowers easy saver/ezsver rw ripoff

                      When you purchase flowers on-line from Proflowers, your account goes to a company called ezsver rw, or easy server and they proceed to siphon relatively small amounts of money from your account. The amounts are similar ($14.95 in my case) to common purchases and you tend not to question them if you shop online frequently.

                      They got greedy, or stupid, and both companies hit my account for the same amount on the same day. I caught it, on Thanksgiving weekend, before the bank paid it, but in checking my previous statements, they took me for $44.85, not a lot, but if they're doing this to hundreds or thousands of people it is.

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                        • Sc
                          sc90870 Jul 26, 2009
                          This comment was posted by
                          a verified customer
                          Verified customer

                          I will NEVER purchase another thing from Proflowers! For Mother’s Day, I sent an arrangement of roses that looked beautiful in the photo to my mother and my mother-in-law. It cost me $65 for each and when they both got their roses, they were practically dead. My mom said that the roses were delivered on Saturday and on Tuesday she had to throw them away because they were totally dead. After talking to my mom, I then called my mother-in-law and asked her about her roses and told her to be honest with me. She said she wasn’t going to tell me because she didn’t want to hurt my feelings but since I was asking, her flowers lasted only about 2 days. When she got them, they had already started to die. I was so embarrassed! And now this EZSVER RW has charged my credit card $14.95 for 2 months in a row even though I cancelled the account/service after I found out about the dead roses. I’m calling my credit card company right now and I’m going to have them start the charge back process on this. DONT USE THESE COMPANIES!!!

                          0 Votes
                        • Jf
                          jfdlsjlasdjflas Jun 06, 2009

                          I got scammed, too. Talking to Pro Flowers, I was informed that in fine print that the charge was mentioned if you checked a box to save $15 on another purchase. Well, I'll never shop at ProFlowers again.

                          0 Votes
                        • Sp
                          spitfire Feb 17, 2009

                          Shari's berries also does this i ordered some chocolate covered berrites from them now im getting the $14.95 fee on my credit card

                          0 Votes

                        Easy Saver - Pro Flowerseasy saver

                        After placing order through Pro Flowers in September of this year, I began to see unauthorized charges on my checking account of $1.95 for September, $14.95 for October and $14.95 for November.
                        I called called the number listed on the Pro Flowers website [protected] and asked for a complete refund. They assured me it would be effective immediately.

                        I will let you know if this happens.

                        Estela A. Juhkam

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                          • Pl
                            [;plokiukjhvgbjklb.,nes/ Aug 07, 2013

                            I have made numerous orders from your company. Every time I have has some sort of issue, whether it be w/ the flowers, vases, $ always something. Your employees are terrible and I keep getting 20 dollars off for my inconvenience..that's just to keep me coming back and here I am w/ another issue. Trying to use a 20 dollar gift card for my mother and nothing but issues. I have called twice today, tried 3 times online and I am getting so frustrated, Basically ready to forget it all and go back to my other place I order from. Please Pro Flowers at least take more time to teach your employees properly.

                            0 Votes
                          • As
                            a skeptical customer Mar 11, 2010

                            I am writing to your company (ProFlowers) about a recent complaint with Easy Saver which seems to be aligned with your organization. I am now very leery about ordering flowers with your company as a surprising membership to Easy Saver appeared on my billing. I have since spoken to Visa and a representative from ProFlowers about this issue (Visa has credited me with these charges and Easy Saver has assured me that my service with them will be cancelled within 1 to 2 billing cycles...SO for 3 months I am now having to deal with this unwanted and unwarranted service.) Apparently your ordering connected me with Easy Saver and by filling out the pop-up menu which I thought was necessary information for your company (ProFlowers), I was erroneously made a member of THEIR services.

                            Could you please look into this matter? Can't it be made clearer on your website that these are 2 distinctly different companies with 2 distinctly different purposes?

                            0 Votes
                          • Ca
                            Caroline Mar 08, 2010

                            Hello,
                            My name is Caroline and I am the Special Programs Associate here at ProFlowers. I would like to sincerely apologize for any confusion you experienced regarding our partner program. I would be more than happy to discuss your concerns, assist you with anything I can and receive any additional feedback to improve our service. Please contact me directly to discuss, my phone number is [protected]. I would like to assist you in any way that I can.

                            0 Votes
                          • Bw
                            BWC25 Mar 06, 2010

                            I had the same issue. Unless you unsubscribe to their service while you are buying the flowers they will charge you every month. There is a class action lawsuit going on right now because of it. I will NEVER buy from Pro Flowers again!

                            0 Votes
                          • Wh
                            Whatsup Mar 06, 2010

                            I received flowers from my husband for my birthday in January from ProFlowers. He ordered them online. Since then my credit card statement has shown a 1.99 charge in Jan. and now it showing a 14.95 charge in Feb. from an EZsaver. What is going on!! [email protected]

                            0 Votes
                          • Yb
                            YBH Jul 25, 2009

                            Easy Saver charges started showing up on my account first $1.95 and now $14.95. I did not authorize this company to charge my card. I don't even know what this is!!! I ordered flowers using Pro-Flowers. I see that is a common thread. I'm done with ordering from Pro-Flowers and any other company that allows this company to leach off of unknowing customers!!!

                            0 Votes
                          • Mi
                            Mike and Lisa O'Neill Jun 02, 2009

                            We had recieved a 1.95 charge for Easy Saver. The next month it was there again now this time it was 14.95. This went on for several months until my wife caught it. The Easy Saver offer was never accepted and or agreed upon by us. I lodged 2 complaints on 06-01-09 one at 7:55 and 8:25 pacific standard time. The girl on the phone was aware of the preditory practices from Easy Saver and apoligized for thier way of business and assured me the situation would be cleared up. My membership will be immediately cancelled and all unauthorized payments will be refunded to my credit card. I should be getting a call, a hassle free call, from someone within 48 hrs. I would like an interest credit for the 6 months that my money was taken on the whole amount also put back on my credit card.

                            Its certainly is a shame because my wife liked the items that were ordered. I would like to know how rampant this complaint is and how many times you had to give money back. Practices like this shed a dim light on a bright company. Our future purchases with your companies will directly depend on HOW WELL this matter is resolved and how sincere you are in keeping us as customers.

                            0 Votes
                          • Kp
                            KP Jun 14, 2008
                            This comment was posted by
                            a verified customer
                            Verified customer

                            I ordered flowers online through Pro Flowers. I kept getting spammed by them after that, but I never participated after the initial flower order. Then I got my credit card bill, and an unauthorized $1.95 charge appeared for Easy Saver with an 800 number. I checked on Easy Saver before calling the number- apparently they give you a hard time and often won't refund all your money, so I canceled the card and considered myself lucky that it was only $1.95. Pro Flowers had given my card number to Easy Saver without my consent, unless THEY ARE also Easy Saver. Con artists.

                            0 Votes

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