The complaint has been investigated and resolved to the customer’s satisfaction.
Their furniture is definitely the WORST QUALITY I have ever seen! I was going to buy somewhere else, until everyone kept talking me into going to Bob's (Brookfield, CT) The color sectional I wanted (or rather settled for) wasn't in stock - so I had to wait almost 3 months before it was finally delivered - but that's not even half of it.
I have never seen...
The complaint has been investigated and resolved to the customer’s satisfaction.
Had a meal at Sisley's in Valencia. We needed to get going and told the waitress not bring us the dessert tray. She apologized and said that she had to or she would be fired. I asked her to explain and she said that it is company policy that a server be fired on the spot if they don't bring the dessert tray to the customer, even if the customer asks the...
The complaint has been investigated and resolved to the customer’s satisfaction.
I brought my car in for repair service to have the front seat cover replaced and to have them replace my sun visor bumpers that have fallen off. I've owned this car less than a month. I purchased it used with 16000+ miles on it. The car is still under factory warranty & I also purchased the extended warranty they offer at this dealership. Anyway to make a...
The complaint has been investigated and resolved to the customer’s satisfaction.
I met the sales people in my office on 3/13, 2008 and agreed to buy from them I provided a $5000 deposit. The understanding was that Blue Haven would wait to hear from my bank prior to depositing the check due to the fact that I was using a construction loan to pay for it and that they would go ahead and run my permits on March 24 I left for a family...
The complaint has been investigated and resolved to the customer’s satisfaction.
I bought some tester paints from a branch of lowes using one of their color chips and took the paints home and liked them, so we bought 2 one gallon cans of the paints from another lowes store. we took those home and found they did not even remotely match the testers, even though the same color chip was used. I took them back and the customer service...
The complaint has been investigated and resolved to the customer’s satisfaction.
Reported an outage of both cable TV and internet to Comcast, by 7am on June 4rd. Was told there was NO reported outage in the area and service was scheduled for Thursday, June 5. The technician arrived approx 4:30, determined that the "tap is blown" and he has referred it to maintenance. When we inquired as to how long this will take, we were informed it...
The complaint has been investigated and resolved to the customer’s satisfaction.
Bought a Kenmore 370, no problems yet with the appliance, but I am hoping I can stop anyone else from getting ripped of with installation. For less than 2 hours of work I was charged $530 by the installer, which was a lot, but I just wanted this thing done with... the I find out Sears bill me on top of that, $130. Get your OWN plumber / or other appliance installer, NEVER use Sears - they charge YOU the finders fee, apparently.
The complaint has been investigated and resolved to the customer’s satisfaction.
I bought a 56 inch dlp rear projection television from hsn for $1999.99 on a flex pay schedule. At first it was fine, then I had to replace the lamp. I called vivitek and ordered a lamp and the tech on the phone walked me through resetting the lamp so i did not have across the screen in big red letter, replace lamp. They took my credit card info and sent me...
The complaint has been investigated and resolved to the customer’s satisfaction.
On May 19th, 2007 I bought a 2005 Suzuki Verona from the Belknap location. I was told I could set it up where I could pay on the 1st or 3rd since that when I receive my income. I was also told my first payment would be in a month. Thinking my payment would fall on the 1st, I was called and told I had missed my first payment. I made arrangements with the...
The complaint has been investigated and resolved to the customer’s satisfaction.
I won an on-line auction on ebay on 7/5/08 and never received my product. After contacting the seller for a refund due to non-delivery, a refund was done through paypal. However, my credit card was charged a second time instead of being credited. After an hour on the phone with three different reps with paypal, I was told there was an I.T. problem that ha...
The complaint has been investigated and resolved to the customer’s satisfaction.
I ordered flowers form her on 25 Jun 08 after receiving an email from her telling me that I can pay a rush fee and have a 5 day turnaround. I payed the extra fee and heard nothing from her until 1 week later when she called me to discuss the flowers I wanted. At this point I expressed concern about the turnaround time- she told me that she would finish my...
The complaint has been investigated and resolved to the customer’s satisfaction.
I have tried more than once today to report an issue to the singlesnet.com office. I have had two males ask me for sex. I wanted to know how to block the two from further contact. I get no response. If I don't get an answer tomorrow on how to block the contact I will report the service to my state attorney general cyber unit. Bet I get results then...
The complaint has been investigated and resolved to the customer’s satisfaction.
I bought 4 new tires from Just Tires located at 18101 Saticoy St. Reseda, CA 91335 yesterday 7/21/08, just to find out that all 4 of my original tire caps was replaced by a plastic one.
I went back today to complain & inform the manager "Avo Khano" about the incident, guess what his reaction was? You came back just for the tire caps? *** yeah! It's just a...
The complaint has been investigated and resolved to the customer’s satisfaction.
I ordered the workout dvd's and felt that the initial claims of the body slimming dvd were false advertising. I returned the product for a full refund through the usps with delivery confirmation. It's been 1month since i've returned the dvd's and I have yet to see a credit on my amex. I called and spoke to someone from india that basically read a script and...
The complaint has been investigated and resolved to the customer’s satisfaction.
I worked for BKC for two years, I personally saw or hear every excuse possible made to clients when it came time to get benefits paid. I emailed, sent registered mail, got home office people names and supervisor's assurances, things were being handled.
Ya, you guessed it, it dragged on, and on.
You name the excuse, the clients heard it. It took the...
The complaint has been investigated and resolved to the customer’s satisfaction.
My transmission is slipping to the point where the car does not move. I had it towed to a dealer where they contacted Penn Warranty which I have never used since I purchased it in 10/05 and they said they would need a diagnostics done and would have to know what parts exactly need to be replaced. Penn Warranty does not pay for diagnostics even though they...
The complaint has been investigated and resolved to the customer’s satisfaction.
Do not give this company your money or property or trust them to make payments to the bank for you. Several properties have been repossessed while under contract due to non payment from their asset management. You may loose all the money you have invested, or your credit will be ruined. This is not from a single source, but several of us who have had the...
The complaint has been investigated and resolved to the customer’s satisfaction.
I'm very angry about this! Americatel signed my telephone number to a long distance plan of theirs without my knowledge or permission. I just found out about this 2 days ago when I opened my at&t phone bill. They now want to charge me $28.99 for services I didn't sign up for nor knew about. I spent close to 2 hours on the customer service number for...
The complaint has been investigated and resolved to the customer’s satisfaction.
I recently went to Compass and deposited $150 into my account. After having made that deposit, I made a charge to pay my cell phone payment.
They then assessed numerous NSF fees to my account and said it was because I made the deposit after the "cut off". I pushed for when they processed the credits and they will only say "before the cut off" which turn...
The complaint has been investigated and resolved to the customer’s satisfaction.
I've been calling periodically for the last 2 days to change my husband's reservation from 2 nights to 1 night. No one was answering, and there was no way to leave a message (phone just kept ringing). Additionally, I couldn't respond to the confirmation email (it's a do-not-reply email address).
FINALLY, the manager, Gary Dent, answered the phone, and...
The complaint has been investigated and resolved to the customer’s satisfaction.
I flew out of Uneven Lake Lodge from a fishing trip. My tackle box was loaded on the plane but never made it home with me. When we arrived home we looked through everything, not there, somehow it was left at the Wilderness North base camp. I called there the next day, they said they would look. I called again, sent email, contacted them many times, they...
The complaint has been investigated and resolved to the customer’s satisfaction.
Timeshares By Owner contacted us a year and a half ago. We were assured that our timeshare located in Scottsdale AZ would sell in a matter of months. We started our property out at $12000 dollars on their recommendation. We have since dropped our price to $999. No calls yet!! We have however received multiple calls from Timeshares By Owner offering to...
The complaint has been investigated and resolved to the customer’s satisfaction.
I have been calling household bank for months
1. It prevent me from logging in many time keeps on asking me for my to change my email... then go paperless... then something else.
2. It says it takes my payment online and it doesn’t
I have to keep on checking on it and do it several times before it takes...
I have called more that 10 times on it over the...
The complaint has been investigated and resolved to the customer’s satisfaction.
I have a 2007 Harley Davidson Heritage Softtail Classic. You are sitting over the oil tank it gets extremely hot in fact quite painful. It is like someone is putting a Bic lighter to your thigh. Asked at the Dealership if there is a deflector and there is not. I love the bike, but it should be fun not painful.
When you are going fast you can get enough...
The complaint has been investigated and resolved to the customer’s satisfaction.
In May of 2008 I brought my 1999 Mazda 626 to National Tire and Battery (who is affiliated with TBC Corporation) to have front left and right axles replaced as well as the front right wheel bearing replaced. In June of 2008 I noticed a humming noise coming from somewhere in the front end of my car. After taking the vehicle to be looked at, the mechanic told...
