The complaint has been investigated and resolved to the customer’s satisfaction.
I did not know that when you buy a spa which is not cheap that you get a floor model. Spa's that people have sat in to try out. Even though they are considered "dry" models people have been in them. So you are paying new prices for a used item. This is what is happening to us right now from the Recreational Warehouse in Sanford, Florida. We went to the Rec...
The complaint has been investigated and resolved to the customer’s satisfaction.
On May 5, 2008 I placed an order with Raymore & Flanagan in Horseheads, NY for four living room pieces, a queen size sofa, a love seat and two club type chars. They were to be covered with fabric I chose in the store. The contract says a special order will take 6-8 weeks.
I don't know if I will ever get my living room furniture. We have to sit on kitchen...
The complaint has been investigated and resolved to the customer’s satisfaction.
I flew from Atlanta - Miami - Madrid - Gran Canaria on 5/26/08. Upon arrival at the Atlanta airport, the AA agent (I flew on AA from ATLMIA)informed me that my bags (6 of them)would be checked all the way to my final destination in Las Palmas Gran Canaria on IB. When I arrived in LPA on 5/27/08, not one of my checked bags had made it in. As a result, I...
The complaint has been investigated and resolved to the customer’s satisfaction.
My Partner and I have been searching high and low for that special diamond engagement ring..a friend of ours received a flyer in the mail from JC Penney in it was a advert for a huge jewelry sale..one of the rings offered in the sale was gorgeous..she called me and we rushed over to look at the ring..it was perfect..we had decided not to go with a...
The complaint has been investigated and resolved to the customer’s satisfaction.
The service is a total loss we have had service with them for two long years and have being fighting them about the bad service Constant dropped calls static can not receive calls and we do not get the voice mail for hours later. They said it was the phones but since the replacement of 5 phones it still is bad or worse. They not do not won’t to talk to u...
The complaint has been investigated and resolved to the customer’s satisfaction.
Whilst working in the USA I bought a 100ml bottle of Dior Pure Poison perfume as a birthday present for my wife, when I got home to the UK I gift wrapped the box. on my wife’s birthday I gave her the box which she opened and was amazed then disappointed when we discovered that it contained an empty 50ml bottle, I wrote to Perfumania and asked for a...
The complaint has been investigated and resolved to the customer’s satisfaction.
Sunday July, 20th we had dinner at BobEvans restaurant on Glenway #342. Everything was great except my chicken salad sandwich. It was not the regular chicken that I have been having there for the last few years.
I have been eating your chicken salad or chicken salad plate for a long time.
What I received was nothing like I expected. It was very juicy and...
The complaint has been investigated and resolved to the customer’s satisfaction.
I worked for Alpha Realty in the Boston office. First I was the office administrator and then the broker Joshua Weingarten, persuaded me to get my license and I wanted to since the money looked to be good. He said that the company would cover the $180 fee for classes. So I decided to go for it. Then as soon as I got my license he told me that I needed to...
The complaint has been investigated and resolved to the customer’s satisfaction.
This is a major complaint that needs addressed because of the defect in your Kenmore Side by Side refrigerator continues to break. I purchased model 253.5466340A in Nov. of 2005. In Dec. 2006 the water arm paddle broke off when I pushed a glass against it. I was highly disappointed with the quality of the material used to make this piece, a cheap plastic...
The complaint has been investigated and resolved to the customer’s satisfaction.
I purchased a Whirlpool Gold Conquest refrigerator in July 2004. A week ago the LED display and lights went out on the fridge side. After checking the refrigerator we found that the control panel had a huge burn mark on it and plastic case it was in had a burn mark. We looked up the part as we were going to order it. What we found was pretty scary. There...
The complaint has been investigated and resolved to the customer’s satisfaction.
I had purchased tire chains on a winter trip in december of 2007 in oregon. I was told if I didn't use the chains it was no problem to return them. When I took them to the les schwab in san carlos california (bay area), I was told I must have the receipt. I did not have it, so they proceeded to call the les schwab in grants pass oregon on union street where...
The complaint has been investigated and resolved to the customer’s satisfaction.
I purchased a trip along with flights with Sandals/Beaches resort along with Trip Mate insurance. A medical condition arose and I had a Dr's written order to cancel the trip and they still denied the claim. Here is a copy of the appeal letter sent.May 16, 2008
Dear Trip Mate;
I am writing this appeal letter to try and better explain my situation and why I...
The complaint has been investigated and resolved to the customer’s satisfaction.
I want that cancel the membership as soon as possible. I reject continue with this. I have one cancellation confirmation number 52584950193739. I'm going to talk to the bank that no pay any other charge. My phone number is 407-346-0601. I'm not interested because the company sent to me products that I don't order. I don't want anything else with thi...
The complaint has been investigated and resolved to the customer’s satisfaction.
LA Fitness - It's always overbooked and can not get the court time, can not get on the machines, and locker rooms are small. I had membership for several years and I wanted to freeze the membership to avoid paying the initiation fee, again. LA Fitness is charging me $25 per 3 months and if I unfreeze before three months is up. They will charge me to...
The complaint has been investigated and resolved to the customer’s satisfaction.
My dog was at home chewing a rawhide when we noticed that she started to choke on it. We opened her mouth and could see the rawhide but when we tried to get out we couldn't because it was lodged so tightly in. Our dog was having a hard time breathing. My wife put her in the car and was rushing her to the vet who is only a few minutes away and is the closest...
The complaint has been investigated and resolved to the customer’s satisfaction.
Fandango is selling I-max tickets online for Lincoln Centre I-max in NYC for Batman "Black Knight." We bought 2 tickets for the 8:45 pm show 4 days in advance, but when you got to the theatre, we discovered that the show time was not in Imax. Loews Theatre refunded our ticket money, but we did not see the I-max version.
A long subway ride ($8.00 wasted...
The complaint has been investigated and resolved to the customer’s satisfaction.
DHL tried to deliver last week, said they would try again the next day. That was 4 days ago.
They don't answer the phone at the local office, so I have to punch in they neighbouring zip code.
The first person told me she could see that they never made a second attempt to deliver and she would have the local office call me within 2 hours to explain. They...
The complaint has been investigated and resolved to the customer’s satisfaction.
Bought 3 items; a titanium ring with a diamond (fake diamond) a solid gold ring and a diamond: gold plated and fake and another ring with a fake diamonds and gold plating. I see this a lot.. they are cheap and liars and i payed too much for shipping... terrible company... and why does EVERYTHING have a 2nd chance offer even one of a kind stuff they list? Huh?
The complaint has been investigated and resolved to the customer’s satisfaction.
I don't know if this is legal, if it is something needs to be done. I admit my account is pretty well maxed. But every month I am hit with a huge over the limit fee. I don't use my credit card, I'm trying to get it paid down. So how do I get over my limit? Fees! Every month I get some trumped up fee that sends me over the limit, even though I take into...
The complaint has been investigated and resolved to the customer’s satisfaction.
The Capitol Recovery systems in NH called me about a debt from a year earlier. I couldn't remember what I owed and asked him to send me some proof of what I owed. I never received anything from them and he kept changing what I owed. After making arrangements to pay 240.00 dollars a month which he said I had to pay that much even though I told him I couldn't...
The complaint has been investigated and resolved to the customer’s satisfaction.
I have a 2002 KIA Sedona with 54, 000 miles on it, bought it new so I am the only owner of this piece of crap. All scheduled maint. has been done by authorized KIA dealers. I took it in for its 60, 000 mile maint. check-up and was told that the timing belt needed to be replaced. After looking in the Warranty book I found that this is considered a part of...
The complaint has been investigated and resolved to the customer’s satisfaction.
I just tried to sign up for information on an individual and I gave all my information, including e-mail, password and Credit card info. As I submitted the information, My computer just froze up, and I realized it might be a scam. When I tried to log in and retrieve my info, it told me my e-mail address and password were invalid. I am afraid they have my...
The complaint has been investigated and resolved to the customer’s satisfaction.
They pulled the same scam on me as they did all of the other people who have fell victim to them. They guarantee to give you a prime position on Google's natural or organic listings within 7-10 business days but don't deliver. They use terms like customer service and sales department like they are a legitimate business. But rest assured that this is all a...
The complaint has been investigated and resolved to the customer’s satisfaction.
We ordered some expensive furniture from Europebynet because their prices were reasonable. They promised to deliver in a short timeframe and their site had strong reviews. Boy were we fooled.
They took our money but didn't deliver the furniture for over 5 months. When we asked where the furniture was they kept saying it should be there next week. When it...
