Sisley Italian Kitchen reviews and complaints
The good, the bad, and the ugly - discover what customers are saying about Sisley Italian Kitchen
Welcome to our customer reviews and complaints page for Sisley Italian Kitchen. We understand that making informed decisions about where to invest your time and money can be challenging, which is why we've created this platform for our community to share their honest feedback about their experiences with Sisley Italian Kitchen.
On this page, you'll find a comprehensive collection of reviews and complaints from real customers who have used Sisley Italian Kitchen's products or services. Our reviews are authentic and unbiased, providing you with a complete picture of the company, its products or services, and their customer service.
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Mistreatment of employees
Sisley is a horrible business to work for. I used to work for this corrupt company. The customer service is absolutely horrible. If something is wrong with your food, do not expect a refund. The owners are very cheap, and try to pinch every penny they can. If this includes screwing their guests or employees, they are all for it. The owners treat the managers and employees like dirt. Thats why they have such a huge turn over of employees. My best advice to you is to never step foot inside a Sisley Italian Kitchen. The Rancho Cucamonga location closed down, and hopefully the others will follow along with it.
The complaint has been investigated and resolved to the customer’s satisfaction.
They don't deserve our business
Had a meal at Sisley's in Valencia. We needed to get going and told the waitress not bring us the dessert tray. She apologized and said that she had to or she would be fired. I asked her to explain and she said that it is company policy that a server be fired on the spot if they don't bring the dessert tray to the customer, even if the customer asks the server not to. The waitress also disagreed with the policy saying some customers didn't want sweets because they were watching their weight, some parents didn't want the kids tempted with something they didn't want the kids to eat, elderly that couldn't eat it, etc. The waitress even said that when they bring the tray of desserts, even if the customer says no I don't want any, they are required to go through and describe each dessert. The company is blatantly disregarding the wishes of their customers when they force something on them that they have made clear they don't want. There is no excuse for that. They don't deserve our business.
The complaint has been investigated and resolved to the customer’s satisfaction.
This is very true. Sisley will fire you if you do not show the dessert tray, even if you ask not to see it. I used to work for this hell hole. I do not suggest ever entering any Sisley Italian Kitchen. They are a horrible establishment. They treat the empoyees and guests like dirt.
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I agree with the above statement. I'm a restaurant manager who interviewed for a job at Sisley Italian Kitchen several weeks ago. I interviewed with Jaime the owner. One of the first questions he asked me was "are you married?" then "are you Catholic?" Then proceeded to test my on my knowledge of the Bible and the Apostle Paul. This isn't a joke or lie, he actually interviews like this. Maybe only several minutes was spent actually talking about restaurant management
Jaime is rude, offensive, lacks professionalism and yes he is stingy about refunds and customer complaints. I would deter anyone considering interviewing to work for Sisley, because of the owner and the food is poor quality.