PayPal’s earns a 1.9-star rating from 395 reviews, showing that the majority of users are dissatisfied with financial transactions.
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unauthorized use of my credit card by paypal
Paypal initiated shipment of an item I never purchased and they charged it to my Mastercard they have on record. Then Paypal notified a past seller on eBay to ship to me an item that I did not order/buy. I learned about this when the seller sent me an eMail that he shipped the merchandise. Paypal never admitted to the wrongdoing. I never authorized this transaction against my credit card. I requested the contact info to their CEO and they refused to provide it. I found the address and sent a letter addressed to their CEO, but he (or someone on his behalf) never replied. Paypal doesn't publish or provide ANY phone numbers to reach their senior management. While the seller refunded my money after I sent him back the merchandise, both the seller and I had to pay for shipping charges that were not refunded by Paypal.
Someone should audit Paypal's computer systems and the way this company misuses and abuses consumers' credit cards. In addition, no company should get away without pubishing and providing phone numbers for their executives.
I will never again use Paypal for payments and I hope that over time competition will take care of them.
The complaint has been investigated and resolved to the customer’s satisfaction.
false reasons for denied credit line increase
I have a Paypal credit from GE Moneybank for an embarrassing $300. Ok, when I opened it a few years ago, I thought they start you out low. About twice a year I would put in a request for an increase online and have gotten turned down. Couple years later, today I did so again and in a split second the screen came up denied and a letter explaining why will be sent to me. Every computer generated form letter I have gotten in the past has had the same information given for the denial. Credit history not long enough, ( A BLANTANT LIE), balances in ratio to credit line too high ( A BLATANT LIE), I have no mortgage ( SO I DON'T OWN A HOUSE, AND YOUR POINT IS?), and so on. For one thing, I have a VERY high credit score. As of last week when I checked, 802 for TransUnion, 795 Experian and Equifax. I finally called GE Money Bank credit department. The person I spoke to first claimed I did not ever put in a request, I asked if he pulled up my account or not, he then said, oh yes, I see here that a letter was sent to you, but I have no access to the reason. I gave him the info from the letter. I told him to check my credit report. After a bit of a wait, he told me that he will give me the increase. After a minute or so, he claimed the computer would not let him give it to me. I asked if there was anything that could be done. A dispute process, what? His response was well, I don't know what to say, it won't let me increase for you, and it does not make sense why it is so low. (At least he admitted THAT). His only suggestion was for me to try again in a few months. I asked to speak to a supervisor, and he transferred me to music for almost an hour. I am disgusted! I hung up and dug around the internet till I found you and this is my complaint. I wonder if this has happened to anyone else out there? One more thing. I found out that JC Penny Credit is from GE Money Bank. NOW, it makes some kind of sense as to why JC Penny is the ONLY store EVER to deny me a card. Hmmm. Coincidence? I have excellent credit, great payment history, Etc. etc. and I do not understand this. I did not dispute the denial on JC Penny because I very rarely shop with them and the request was done when a clerk talked me into opening an account, and I though why not? Imagine how embarrased I was being told with a bunch of people in back of me at the counter and for a measly 50 purchase! Anyway, thank you for letting me vent, share this information with others, and again I ask if anyone has had this problem with Paypal Credit?
The complaint has been investigated and resolved to the customer’s satisfaction.
GE is doing the same to me...I closed my pay pal account...and the reason you were turned down for jcpenney is that GE only allows you so many accounts for some reason...probably current credit crisis...I have a Dillards(GE) account and JCPENNEY (GE)
and I owe nothing and just won't use them...
payments
I cannot get into payment area to make my payments on line. I have called the number on the bill and have been left on hold for over 10 min with no response.. They keep charging late fees and there is no way to contact them!
That link now sends you to paypal.com. IMPOSSIBLE to pay these people online now. What a RIPOFF!
Its good that I am posting this after I have calmed down. I literally have about 3 hours invested in searching the net, pouring over small print, and reading post such as this. I am recently married and this is my husbands account, he has paid over the phone late since opening this. He has also been charged their phone and late fee. He is very busy and does not have the time to do what I'm doing so he has been so screwed by them. He is a power seller on Ebay and did not want to mess up any of his Ebay or Paypal stuff. He told me the only way you can pay w/o beeing charged the phone fee (rerally what the hell is this, the american consumer has become accustomed to companys outsourceing their customer service jobs to other countries where you can not understand the person nor can they understand you.They also charge you for "this crappy service". Anyway I was determined this month not to pay a service charge and started early trying to see if their screwed up website was up. This is it https://www.paypalplus.gemoney.com/consumergen2/login.do?subActionId=1000&clientId=paypal&accountType=plcc&langId=en It is down most the time, I made it a habit to everytime I sit at the computer check to see if its up. The main problem is when people go to pay they believe they are paying for Paypal credit which is not the same as Paypal credit card. That is why I posted the url to their login page. They make everything extremely hard to deal with then charge redicoulouse fees. My husbands credit is already shot and I tried to convince him not to pay them period as they have charged him so much, but he insist that it may effect his paypal ebay account. I have not figured it up yet but I am sure its redicoulouse what he has been charged since he aquired this "credit". My advice to everyone is put their webpage in your favorites list and everytime your on the computer starting to weeks before payment is due make at least the min. until you can pay the balance since the website is down so much. Also please contribute to websites such as this, I have used them for years to make decisions but rarely post, and will now always post my complaints. What the poster above said is so true, they only exist because we use them, even when American compamies out source jobs we should have. This is what is happenening to our economy. Also do you really want someone working in a phone room in India to have your bank info, I wonder how hard it would be to have them found and prosicuted if they committed ID theft.
Forget about the lateness -- you should hear what they did to me. I have a Paypal Buyer Credit supposedly run by GE Money. I have always paid on time and way over the limit. So much so that I had a credit on my account. Now you would think that they would want people like that -- but guess what! They lowered my credit limit by over half! I called and they said well you will get a letter explaining -- I'm like what the heck!
I asked if I was late, he said no. I asked if I didn't pay the recommended amount, he said no. Then what's the reason. The only thing he could say was that a letter was coming to me explaining.
I have cancelled my Ebay account and PayPal and told them both why I did that. Maybe if we all put pressure on these idiots -- they will get the message. WITHOUT US YOU DON'T EXIST!
false charges to my credit card
I did not, nor have I authorized any thing to be charged to PayPal using my name in transaction number:
The person who is shown to be charged, Nancy L. Cornell, is the one who should be charged.
The following information appeared in an email to my from PayPal requesting that I verify order and stating that "confirms that you have paid ResearchAnyone.com $169.95 USD using PayPal." I have never used Research. com and I never intend to use it--Please void this transaction:
Payment Details
Transaction ID: 20433666FG486722N
Total: $169.95 USD
Item/Product Name: Comprehensive Expert Detective Informational Software
Item/Product Number: 922-116
Buyer: Nancy L Cornell
--------------------------------------------------------------------------------
Business Information
Business: ResearchAnyone.com
Contact E-Mail: [protected]@researchanyone.com
--------------------------------------------------------------------------------
Receipt Number: [protected]
I would like a phone number for PayPal, so that I may discuss any future charges that they MIGHT ALLOW to unknown
unsecure site
I am in the process of cleaning up $12, 500 worth of airline tickets charged to my Pay Pal accounts. This included debit, credit card and the bank checking account tied to PayPal. Not the first time I've had to deal with fraud through Pay Pal.
My computer has good, current virus and spyware on it. The 'geek squad' at Best Buy found no planted keylogging program/virus and they just guffawed at the lack of 'security' on the PP site. Their comment was it is "not safe, no matter what they say".
Last year someone hacked into Pay Pal and listed hundreds of individuals' names, socials and credit card# w/security codes onto a discussion board thread on Ebay. Every few lines he stuck in "wheeeee!" I saw this myself yet Ebay/PayPal (one and the same) covered it up and denied there was anything to it.
I would recommend NOT using Pay Pal. Let Ebay know what the concerns are as they are starting a new "policy" around the end October 2008 not allowing sellers to list any payment option other than Pay Pal. This is not out of concern for buyer/seller safety, it is only another way for them to get more money in their already deep pockets.
The complaint has been investigated and resolved to the customer’s satisfaction.
I have been a member of Pay Pal since it first came out. I am disabled so I do a lot of online shopping and don't like to give out my credit cards. Well they were offering a special that you would get a free 10.00 if you signed up for a new program called "Bill me later" I thought what the heck it would be nice to get a free 10.00 . So I applied and was denied. I have never been denied for anything in my entire life. I don't owe any credit cards, my credit score was in the 800's as I just refinanced my home at a lower intrest rate. I was not only shocked but I am mad. If this gets reported on my credit report I will find out what I need to do to have it taken off. I am going to pass this information to everyone I know including the people who do their business on this service. I will not only never use it again but I will apply for the new one out there. I do not understand why and sent them a letter asking them and they said I would receive a letter in the mail. If this does anything to my credit I will seek legal advice. So all of you who use Paypal I would think twice. They are not the company they appear to be!
After several weeks and many phone calls I have given up. The PayPal plus operations are either in shambles, suffering from neglect, or fraudulent. Every attempt to settle a requested charge back has ended in no action what so ever. The latest attempt required I file a new (second request) and then fax the evidence to [protected]. This phone number does not work! Avoid this company and alert others to avoid this company as well. In my opinion the brand 'PayPal' is severely tarnished. I will never trust any eBay product again.
sold a car on ebay. Buyer paid thru pay pal. Pay pal locked up my account and set all these limitations on my account. Would not release my 3700.oo dollars unless i sent them all this personal info. Which I did. And they still would not release my money.Its been 4 months. Still nothing...There are all kinds of things just like my case happening, to honest people. Way more than my 3700.00. I guess i should count my blessings it was not over 25,ooo. Like some people. Tons of negative if you just research pay pal. So please know this could happen to you as well as it did with me and so many others. Pay pal does not back you up. They just hold your money.
I had an account with Pay Pal.. A few months ago I purchased some items from Deals Extreme. Pay pal had NO Problem with my credit card. Recently, I canceled my account with Pay Pal because they would NOT allow me to Use another credit card. Because I use "Shop Safe" with Bank of America each purchase on the net has a different credit card number with a set limit. It works like this. Example. If you order something on line costing 100 dollars you credit limit for the "shop Safe" number can be set for a limit at or near your purchase. In my case I would set my limit at about 101 dollars. That way the seller can't ship you two items and bill you 200 dollars saying that is what you ordered. I know it's happened before..It seems that Deals Extreme uses ONLY Pay Pal for check out. Now that I have closed my Pay Pal account I can't purchase from Deals Extreme. I am told that E-Bay is now using Pay Pal exclusively. In that case I will not be able to purchase off e-bay. My credit is GREAT I have NEVER declaired bank rupsy, my home and car are paid for, I am not behind on any bills, no late fees. Pay Pal has TO much control over our lives..Simply put I HATE doing business with them and think vendors should go back to letting us use our OWN banks and credit companies. Pap Pal even asked for my bank routing numbers and other personal info they DO NOT NEED.. My Credit Card is GOOD and that is easy to verify. Now Pay Pal will NOT accept a credit card from me and I have NEVER defaulted. Is their way of punishing me for Closing my Pay Pal account? You decide..
wanted to buy a product online told to get credit card got said visa went to buy item online told they had to join pay pal did that pay pal took out 1.95 to verify credit card no problem there went back to buy the item when i tried pay pal declined the item said their security system will not allow the purchase called them up they said to try again after doing so I was told they would not accept my visa for payment that i would have to get their green pay pack ( why I did not understand I had gotten the visa to make a purchase not to have it and not use it, now I go to store and find this green pay pack it cost an additional 4.95 plus tax and on the card it reads that thy will charge a fee for the use. what type of crap is that? so Ive been looking for a company that has the product and does not use pay pal their is none at least online that i can find.just wanted to put this out their and the kicker is they even charge a closing fee they get you coming and going.
The Pay pal asked me to veryfy my bank account or I reached limits for transactions and cannot do more... Took 1 week to complete and the representative promised - there will be a button to choose to pay with credit card orbank account, but there was not... time was up to pay for e-bay items, could not wait longer and I knew they could not possibly take money from bank, funds were locked, so I confirmed payment... and called service 2nd time - because I saw no funds to be taken from credit card. Well, this time I had to confirm credit card! Another week to complete. Call #3 - what's happening to all those transfers? Ah, they used my credit card now! Ok, now I have the button to choose to pay right away from credit card - still Pay Pal wants me to use bank account and asks again and again to press - not to change to credit card... Call #4 - what?! Why?!. O'k, they promise not to charge for using credit card and advise to go ahead... But at the end of the day they created me negative balance on their own account - Call # 5 - Why negative? Ah, one of sellers did refund 2$ out of 3$ sent and they cannot charge my credit card for this 1$... They want me to pay cash advance, which will cost me $2.5 for transaction from credit card ($5 if to debit my bank account). What kind of monkey business is this? Well, Paypal representative transfers me to his supervisor, and supervisor transfers me to their "account specialist" - which will coplete charge from credit card which will be not as cash advance...after 2 minutes me waiting for answer they hang up the phone. So they solved their problem! Leaving me with no other possibility to pay negative balance THEY CREATED but those which will cost me high fees, and damaging my credit history reputation.
Willing to risk your credit score using pay pal, anyone? They do not help and push you into trouble for no reson, no fault of yours... i heard, they want to get rid of small customers, or up to something else... Anyway, what they advertise - is false, and should people charge them for this - these could be a winning case with a good lawer. And may be i will have to go to cort to protect my reputation. Just for 1$, LOL! But I would advise to use pay Pal account unconfirmed up to limits they set, and after walk away from future using. Why to confirm your bank account, if everything get's so screwed after that?! After that transactions are not easy, nor care free...
Neither should I say - I am no longer e-bay customer...after all this mess and abuse from Pay Pal.
I applied and was denied a merchant account last year with paypal. yet they have all my bank info and personal info. and are charing my bank account as if I have an account with them and I do not.. during the application process they told me to deposit ten dollars. towards thier account for a test and that they would send it back .. after many phone calls hours of explaining and frustration with various departments and supervisors paypal put lke 6 2 or 3 dollars back towards my account and charged for the service...then sent me a check for one cent..now i get a email saying that they are going to cancel the one cent check and want to charge for that probably as a way to access my account because they know that they are in the wrong for thier past actions.. I should not have to change my buisness account because they are not set up to withdraw information from thier databases.. they are a fraud..shortly after this fiasco I opened a merchant account to process my own credit cards..this company is not trustworthy and does not have resolutions in places for thier problems to give even one cent back that they steal and I mean STEAl ..theft by fraud...
I fully agree with this post as I have personally been scammed out of USD883.60 by PayPal when withdrawing funds from my PayPal to my registered and verified bank account.
The transactions (2 in total - 1 for USD500 in February 2013 and the second for USD383.60 in January 2014) show completed however were never in my bank account.
I contacted PayPal more than 50 times via phone and sent over 100 emails. Their customer service staff does nothing to assist and simply do not care to help their customers trace missing funds.
PayPal advertise itself as trusted and reliable and I have found out the hard way - TWICE - that this is a blatant lie.
I did not authorize Pay Pal to deduct any funds out of my account. The amount on this time was $89.15. This was suppose to be bought by the bull ### name: Buyer: Green M. Jess; Receipt # [protected] Item Product # 922-166; Transaction ID: 9875242566FG486722N. I want my money.
I will be in Kentucky before the 15th.
Paypal and ebay are a scam and a monopoly. Ebay will very soon become a thing of the past. You will see!
unauthorized charge
I received an email from PayPal Inc.com saying a charge for $189.95 was being put on my credit card for a purchase from John Angels for some Expert Detective Software. I do not know who this is and I certainly did not authorize this charge. The transaction ID 20433666fg486722n. An email to the paypal.inc.com did not go through. I will be forwarding this to local authorities by friday. Your response is important in tracking this charge and the person who allegedly made the purchase.
YES, DEFINITELY PAYPAL AN EBAY COMPANY DOES COMMIT FRAUD AND STEAL FROM INNOCENT PEOPLE. DO NOT DO BUSINESS WITH THESE THIEVES. THEY TEAM UP WITH BOGUS COMPANIES TO GAIN YOUR INFORMATION AND STEAL YOUR MONEY.
I regularly get emails from this company (Paypal Inc) - at a quick glance it appears as Paypal in my inbox but then when looking at the email without opening it is Paypal Inc.
They are asking for information that the genuine Paypal should have and each time I get one of these emails I report it to spoof@paypal.com and call paypal and inform them. Also, there is never anything charged to my genuine Paypal account. This is yet another example of a scam.
This happens so often that the genuine Paypal cannot keep up with the problems. This is yet another example of internet scams due to lack of controls which would be impossible to monitor. These companies should be automatically shutdown. I have one very low limited credit card that I use for internet purchases and constantly monitor the balance of the account onthe few ocassions that I use the card
I have 3 in my email. I went to paypal and checked my payment history for the past 12 months and no transactions were made. It is nothing more than a scam to steal paypal info so it can be used to steal from you. Forward the email to spoof@paypal.com (found through security services on the paypal site)
This is a 100% scam. It is a phishing email(it steals your paypal login info) and then will send the money to an account. Notice how it says paypal.inc.com, well thats the dead giveaway.
I got same email in a email address which do not have any paypal account associated to, it appears to be a scam email, hoping you click the link the provided. Once you did, they can steal your credential.
I also was sent an e-mail in regards to a cahrge of $189USD, I'm not sure what to think about this being that the "dispute site" does not work. If anyone figures out whats going on let us know how to fix it.
I'm never trusting the internet with my card info, these people commit scams it should be illegal! to do business on internet without identity of the ones in charge. I receive a notice that I was going to be charge with a $189USD on my account from Paypal. I never request anything for $189USD now the company paypal close their website down. I will report this to authorities. I even tried to dispute this claim the site was a phishing link! I want to talk with who's in charge.
i just got a charge for $1 after i used paypal on ebay, WTF
refund scam
I won an on-line auction on ebay on 7/5/08 and never received my product. After contacting the seller for a refund due to non-delivery, a refund was done through paypal. However, my credit card was charged a second time instead of being credited. After an hour on the phone with three different reps with paypal, I was told there was an I.T. problem that has been on-going for eight days and there was no way for them to reverse the charges on my credit card.
This is THEFT. I will never use paypal nor ebay again.
The complaint has been investigated and resolved to the customer’s satisfaction.
charges
I was charged $19.95 for software that I never ordered
I intend to notify my bank NOT to pay
The software was ordered by a Nancy L Cornell and she is the one to pay this fee, as I do not know this person
I just got one to i don't know this person either and paypal better fix this because we trusted this paypal company and i hope this stop with the same name nancy l...
---virus--- Receipt for your Payment to ResearchAnyone.com
From: support@PayPal.Inc.com (support@PayPal.Inc.com)
Sent: Tue 7/01/08 12:33 PM
To:
Dear PayPal Member,
This email confirms that you have paid ResearchAnyone.com $19.95 USD using PayPal.
This credit card transaction will appear on your bill as "PAYPAL *RESEARCHANY".
--------------------------------------------------------------------------------
--------------------------------------------------------------------------------
Payment Details
Transaction ID: 20433666FG486722N
Total: $19.95 USD
Item/Product Name: Comprehensive Expert Detective Informational Software
Item/Product Number: 922-116
Buyer: Nancy L Cornell
--------------------------------------------------------------------------------
Business Information
Business: ResearchAnyone.com
Contact E-Mail: sales@researchanyone.com
--------------------------------------------------------------------------------
Receipt Number: [protected]
Note:
If you haven't authorized this charge, click the link below to dispute transaction
and get full refund
Dispute transaction (Encrypted Link )
*SSL connection:
PayPal automatically encrypts your confidential information
in transit from your computer to ours using the Secure
Sockets Layer protocol (SSL) with an encryption key length
of 128-bits (the highest level commercially available)
Keep your Receipt Number (shown above) for future reference. You will need to refer to this number if you need customer service from ResearchAnyone.com or from PayPal.
If you have questions about your purchase, such as shipping and tracking, we encourage you to contact the seller, ResearchAnyone.com at sales@researchanyone.com.
If you have been unable to resolve your questions with the merchant, PayPal offers a free buyer complaint resolution service that offers a quick, easy resolution to your concerns. It covers physical goods purchases made through PayPal, and is offered at no charge when you register for a free PayPal account. To sign up for an account, click on the 'Save My Info' link above.
Thank you for using PayPal!
The PayPal Team
Please do not reply to this email. Email sent to this address cannot be answered.
PayPal Email ID PP344
All e-mail's PAYPAL-INC.com applying for confirmation account or fictive purchases (especially are attempts for pishing/scam you!
Don't click a link, don't write 'em and add an address to spam list!
! The TRUE PAYPAL messages are from @PAYPAL.COM and they don't contain any content noted above !
Good day and good luck when surfing ;-)
I was charged $89.95 for software that I never ordered I intend to notify my bank NOT to pay
The software was ordered by a Nancy L Cornell and she is the one to pay this fee, as I do not know this person. Thankyou!
Marsha Stein
Hey guys if you want the guys, here's there contact information. Gee, I wish people who use the internet know something about the world wide web before using it. You can always whois.net anybody's website any given day of the time.
Now if you want to flood their servers or open up a bomb on it, crash the hell out of it, I wouldnt mind. I hope I start an online website crash, because of this single post. Someone want to contact the Better Business burue(sp)? You have their contact information now. paypal.inc.com, if your reading this, kiss my ---. IT SERVES YOU RIGHT!
WHOIS information for: paypalinc.com:
[whois.enom.com]
=-=-=-=
Visit AboutUs.org for more information about paypalinc.com
AboutUs: paypalinc.com
Domain name: paypalinc.com
Registrant Contact:
Whois Privacy Protection Service, Inc.
Whois Agent ()
Fax:
PMB 368, 14150 NE 20th St - F1
C/O paypalinc.com
Bellevue, WA 98007
US
Administrative Contact:
Whois Privacy Protection Service, Inc.
Whois Agent (dttvlpltwp@whoisprivacyprotect.com)
+1.[protected]
Fax: +1.[protected]
PMB 368, 14150 NE 20th St - F1
C/O paypalinc.com
Bellevue, WA 98007
US
Technical Contact:
Whois Privacy Protection Service, Inc.
Whois Agent (dttvlpltwp@whoisprivacyprotect.com)
+1.[protected]
Fax: +1.[protected]
PMB 368, 14150 NE 20th St - F1
C/O paypalinc.com
Bellevue, WA 98007
US
Status: Locked
Name Servers:
dns1.name-services.com
dns2.name-services.com
dns3.name-services.com
dns4.name-services.com
dns5.name-services.com
Creation date: 07 Feb 2004 14:10:48
Expiration date: 07 Feb 2009 11:10:48
My complaint is that I have been charged in the amount of $98.15 for something that I did not order. I am requesting that pay pal be cancelled, because I did not order it.
**********READ THIS*********
If the e-mail you recieved does not have you're first name and last name on it then its a FAKE e-mail. They want you to click the link in the e-mail so they can steal you're passwords and install malware on you're PC.
Everyone gets so emotional and so upset when there is no need. If you remain calm and remember that pay pal protects all it's accounts 100% and so does our banks and Credit Cards. It's a hassle and head ache that we don't need but all is well.
ITS A FAKE e-mail do not click the link in the e-mail and look at the websited it says support@paypal.inc.com
Paypals website is paypal.com
NOT
paypal.inc.com
I keep getting this pay pal e-mail in my box that i have no clue what this is i have never herd of paypal nore did i open a account with them nore did my husband, would you please stop sending this e-mail to me and my husband, thank you very much, Mrs Marsaw.
been receiving e-mail for tranactions on a pay-pal account .you may have wrong user i have no accounts setup please correct this and direct to right person.
This is the email I got. It wasn't notifying me of a purchase but saying that they had restricted access to my account because they had reason to believe that it had been accessed by a third party. I forwarded it to the spoof@paypal.com & then blocked the sender. I'd highly recommend that you all do the same.
~~~~~~~~~~~~~~~~~~~~~
Dear PayPal account holder,
PayPal is constantly working to ensure security by regularly screening the accounts in our system. We have recently determined that different computers have tried logging into your PayPal account, and multiple password failures were present before the logons.
Until we can collect secure information, your access to sensitive account features will be limited. We would like to restore your access as soon as possible, and we apologize for the inconvenience.
Why is my account access limited?
Your account access has been limited for the following reason:
November 9, 2008: We have reasons to believe that your account has been accessed by a third party. Therefore, we have limited access to sensitive account features until identity confirmation. We understand that having limited access can be an inconvenience, but protecting your account is our primary concern.
(Your case ID for this reason is PP-[protected].)
How can I restore my account access?
Please visit the Resolution Center and complete the "Steps to Remove Limitations." To visit the Resolution Center, please follow the link below:
Resolution Center
If you cannot access the Resolution Center, please use our secure server by following the link below:
www.paypal.com/cgi-bin/webscr=cmd=p/account.htm
NOTE: If you received this message in your SPAM / BULK
folder, that is because of the restrictions implemented by
your ISP or mail provider.
Thank you for using PayPal!
The PayPal Team
Please do not reply to this e-mail. Mail sent to this address cannot be answered. For assistance, log in to your PayPal account and choose the "Help" link in the footer of any page.
I also keep receiving paypal e-mails regarding a purchase from Nancy L Cornell
You better not charge my account either. You had better correct this problem.
If anything gets charged on my account I will contact a lawyer.
won't let you online to pay bill until after your charged late fee
I try to pay them online and I can't get on there website until after the due date, this happens every month. So I made it so it would be automatic payment for 6 months. They didn't notify me that, was running out until I was 3 months past due on my payments. Then I owed them lots of late fees anyways. This place is a scam.
i also last month tried to pay my bill on line, could not get acess till the next day which put payment one day past due after it was processed and was charged late pymt fee. this is not the first time this has happened. i'm paying off my account and to heck with this rip off...jt
problems with account
My first complaint is one that is of a more recent occurrence. Sometime last year, PayPal screwed up an account transaction that left me unknowingly owing them $290. I discovered my account was locked, and I didn't understand why despite attempting to e-mail the company to get some kind of understanding with no response. I later on received a collection for the funds, and based on not being able to prove that I actually didn't owe them the money, I finally paid the bill off. I directly e-mailed their appeals department to get information on what needs to be done next, and received no response after a couple days. I finally tried to log back in after finding out my collections payment had cleared, and it was still locked, so I submitted a response through their website, a couple days later, no response. So I finally e-mailed them again, 3rd attempt - and will give them a couple days before I contact the Better Business Bureau. I cannot obtain a phone number because when I tried to get their Service Center number, it required me to log in, and when I do, it takes me back to the "your account is locked, e-mail appeal..etc." message from before and back to square one. I would be absolutely screwed if not for the next initial realization in my next complaint.
Because of the account locking, I had to set up a different account to do business with through my record label and other business. By other business I mean buying goods through retailers that only accept PayPal or mail in payments. I had made a purchase to a Japanese retailer, and sent in a refund to a customer who ordered an item that is now indefinitely out of stock. I am forced to have my PayPal account for the business set up through my savings account because the original is through my checking. When I processed the funds for these two transactions, I had thought that I had the funds in my Savings, which I did not; so I ended up overdrafting my account twice because of it - which is, of course, my problem to deal with. However, PayPal attempted to recharge the transaction to the Japanese retailer not once, but twice, and the refund one time, without my approval, automatically a couple days later. This caused me an additional $60 in overdraft fees. When I contacted them to complain about this, they stated that it was my problem to make sure I have funds in my account, and they can't be held responsible for overdraft fees on my end when I overdraft over a transaction I make. When I responded reexplaining that THEY ARE responsible because I never authorized them to re-charge the transactions, I received no more responses, instead I received a survey asking about how I felt about my service, which I obviously rated incredibly low and would be in process of closing all of my PayPal accounts, establishing accounts elsewhere (Google CheckOut) and let everyone I know to stop using PayPal. After reading more horror stories on this site and others regarding PayPal, it's just fairly obvious that this company only cares about it's own security and now making it's customers they make money off of happy. I've sold tons of CDs and Shirts through my record label that has paid for at least 2 full paychecks of an employee, and this is how I get treated? It's ridiculous.
The complaint has been investigated and resolved to the customer’s satisfaction.
customer service are idiots
I was selling on ebay and using paypal for several years, I mainly sell during the holiday season.
On Dec 10, 2007 I sold an item that sold for $25.00 I promptly shipped out an got a tracking number, I keep all receipts, tracking numbers on file for problems that do occur during shipping. Two weeks later the item was returned back to me with "return to sender, no such address" stamped on it, I called pay-pal to inform them of this situation, they told me to fax in the receipt, a copy of the tracking number and a copy of the package to them for their investigation. I contacted the buyer and explained the problem and he wanted me to reship the item at my expense to the same address, I told him that I WOULDN'T because think about it if it was returned once it would be returned again.
The buyer made a claim on no shipment, so I called pay-pal again to remind them that they already had all the information about this issue, they told me that there will not be problems on this and they will get me the right address and they will make the buyer repay for shipment.
Two weeks later no response from pay-pal, I noticed that the money for the item was refunded, I contacted pay-pal they informed me that they ruled in favour of the buyer "because the buyer never received the item" I again informed them that they already had all the documentation from the shipment, they kept on saying "well the buyer never received the item" I asked them about the seller protection they again told me "the buyer never received they item"
Two months later pay-pal's collection service called me told me that I was $62.00 past due and they wanted the money. I refused to pay. Called pay-pal spoke with 2 of their senior reps, they informed me that my account was charged twice for this and that my account was past due and thats why they were calling me to collect, so I asked them why when my account already had a chargeback for the item they kept on telling me that the buyer never received the item and the buyer received the money for the chargeback. Hum what happened to the money I asked, they could never explain!
Simple math would tell you $25.00+$25.00 does not equal to $62.00 where’s the money at?
Obviously no one there knows either, why did I double charged for a chargeback and what happened to $12.00?
No one knows, no one can answer any questions, and no one cares.
The complaint has been investigated and resolved to the customer’s satisfaction.
Why would the Board of Directors of eBay agree to sell porn online through Paypal? Don't they have to be responsible to their shareholders, most of whom are institutional funds that can't work with companies that sell porn.
Paypal is selling porn/obscene content online, against their Terms of Service. Check this: PaypalPorn.blogspot.com
impossible to pay bill online
I have been trying to find a way to pay my bill online for the last three months, but the only thing I get in my estatement is the paypal website but the link on my account page on paypal has been removed! Plus they call at least 30 times a day!!! The phone calls start at 8:30AM on Sunday and go until 9:00 at night. I"m sorry but to me that is harassment!...
Read full review of PayPal and 19 commentspayments & credits
I closed my paypal buyer credit card over a year ago, I have been making my payments every month ON TIME online but yet my Credit limit never seems to be getting lower it has once dropped to $265.00 from the $300.00 I owe in a 7 month period i go to pay the next month it then has a $354.00 balance i call them they say im late & was'nt & i have bank...
Read full review of PayPal and 20 commentsbill paying/harassment
I had tried to pay my paypal card bill online through my paypal account. I had done it many times before. In January of 2008 my account disappeared off my paypal account and I tried calling the customer service number twice to ask where it went and how did they want me to pay. I was put on hold for over twenty minutes both times. And still no satisfaction.
Now I am getting calls many times a day from people wanting their money. I asked how to pay and was told to request a paper invoice. And still I get no satisfaction because the lady on phone said that was something that she could not do. And the website that she gave me won't go through. She needs her money and told me that I was overdue. Granted, I know I owe... but I won't pay over the phone. It is not my fault that they took my access off my paypal account and left me hanging. I will not pay to do them a favor, if they give me no satisfaction. What can be done about this bank and eBay and paypal?
SAME THING HERE FOR NINE DANG MONTHS. WE NEED A LAWYER HERE. STAT.
I am having to same problem. I can't find the link or a web site to pay them. They are calling me from 8:00am in the morning to 9:00pm at night. I am receiving calls about one hour.
i have never missed a payment with them now they lowered my credit limit and are calling 6 and 7 times a day im tired of it its not our fault the comsumers that they are in trouble
I agree about this bank it is awful. I had an account with Lowes and had a credit line enough to buy carpet for 3 rooms in my house. I had lowes come out to measure and it was 35.00 which I out on my card. then I went to order the carpet 3 days later and when I handed them my card they told me I only had 45.00 credit available. Come to find out GE Money Bank cut my credit so I could not buy the carpet. The store looked into this and found that GE Money bank was cutting the credit limits on all of their customers accounts and therefore Lowes sales were dropping because this is the bank they deal with and they are taking the financing away from all of their customers so they cannot charge anything because the bank is in trouble
this is happing to me to, I got my card replaced which took them twice to send it over to me, first one was lost in limbo land... anyhow, once I activated the new card in Oct 2008, I couldn't see my account online now, it still shoing Sept 2008. Then collection calls me 3 times a day. I had schedule to pay online but since account# changed so that messed up too. As off today I'm still calling the customer service to fix this. I got put on hold forever. As I'm writing this it's be almost 10mins no one is answering.
unauthorized billing!
In the beginning of December 2007 I noticed that there were 3 separate charges (direct debit) to my bank card for Skype usage. These charges were pulled from my Business account with PayPal, who can pull money out of your bank account any time they wish. The 3 charges were all completed on the same day - November 29, 2007. One in the amount of $29.95 and two others both for $10.00 each. I quickly contacted my bank and informed them that these were not authorized charges, etc. I also contacted PayPal and was told to change password, etc which I did instantly.
My bank reversed the charges within 5 days. I also closed out the credit card that was on file with PayPal and had my bank put a 'direct debit' hold on my checking account so that these types of transactions would not go through again. I have had that bank account for 6 years and it is a Business Checking account which totally p*sses me off that I had to remedy the situation this way.
So as I'm waiting for PayPal to clear my negative balance I proceed to go in to PayPal and make sure that Skype is turned off - mind you, unlike a lot of the rip-off stories I hear and read from other people about Skype - I did NOT have a Skype account - never signed up, never used it. Anyway, I changed my PayPal password to a very strict password containing random letters and numbers.
Oddly, on December 20, 2007 I get hit again to my PayPal account. This time I don't know anything about it until I get a call from a PayPal representative wanting me to resolve a negative balance of $46.62 for Skype. I am furious! I tell him to look through the History of my account and he will see that I have had fraudulent Skype charges in the past, he agrees and says he will get the situation taken care of.
Here we sit 3 months later and I still have a negative balance of $46.62. I have called PayPal many times, I have emailed, attempted to file charges through their site, etc and NOT A WORD.
This all seems fishy to me seeing as PayPal owns Skype. I changed my password to this incredibly uncrackable password. I am in Network Security, so I guarantee that my computer is locked down from being hacked - it's my business and it's what I do best. I also use a Bio-Metric Fingerprint reader for all logins online so that they can't use Keystroke technology - and yet, my PayPal account mysteriously gets charged again. Tell me this isn't PayPal committing this fraud because I don't see how else it could happen.
I run a business and unfortunately due to it's (PayPal) popularity, I have been unable to use a lot of services or have had to pay extra because I refuse to use PayPal in any form.
I filed an online Fraud Report through the FBI, but nothing ever came out of it.
The complaint has been investigated and resolved to the customer’s satisfaction.
I have sold a few widgets on eBay. Granted most of my business was on the river, still made a few sales on eBay. I have a history of almost 100 positive fb. I sold a few items this month, and PayPal is holding my funds for no reason. Oh well, of course they replied to my email listing a bunch of reasons none of which applied to me. One of the items sold, is received by the buyer, who gave me a 5-star positive fb, saying that my packaging was amazing & put it in all caps. Still PayPal is sitting on my money and won't release it.
BEWARE - your money is at risk. Besides, PayPal is not covered by FDIC/FSLIC insurance like the banks do, so if they go belly up, your money is gone. If this ever happens though, I'm throwing a party.
Yesterday I received 10 different SMS alerts, advising me for online transaction on favor of Skype via PayPal.
Somebody hacked into my PayPal, buying almost €500, 00 apparently to Skype!
What scares me is the fact that I haven’t authorized any transaction neither to PayPal or Skype, that my account shows €0 as remain credit without showing any transactions.
PayPal is investigating, I really hope for a positive resolution,
It is a terrible fraud!
Ebay does in fact OWN SKYPE AND PAYPAL alto they will TELL you they don't. They do but there are different corporate sets ups. Altho the CEO of ALL of these is the SAME person.
ebay is desperate to SELL Skype since even with these fraud charges Skype is a loser.
And Paypal is FAMOUS for being even MORE unresponsive to customer complaints than ebay--hard to believe such a thing could be true but there it is---and they don't even hand out a phone number to call if you have a problem.
They are also notorious for "Freezing" customers accounts for no reason at all. New user? Frozen. Old but infrequent user? Frozen. Customer makes a complaint? (How DO these "customers" manage to make a complaint when WE can't?)---Account frozen. Make a larger than usual sale? Account frozen IN CASE there is a complaint and the $$$ has to be refunded. Result? Account frozen. Zero out your Paypal balance? Account frozen. Getting close to the holidays? Your account MAY be frozen IF you sell in certain categories to PREVENT you from selling anything that MIGHT be considered "competition" to ebays "Diamond Sellers". The reason that they will give you? Oh you MIGHT make too many sales and you might NOT have anough in your account to REFUND all of the scammers who will then claim your item was NOT AS DESCRIBED and get a no questions asked refund from ebay.
Sooooo---be careful and keep an eye on the Paypal statement! And this is not the ONLY thing they will try and scam you with---I was scammed with allegedly trying to sell a motorcycle---the listing did NOT show up under my ebay listings (I am a seller just not of motorcycles) but surely somehow I would have been charged the FEES at the end---AND penalized when the motorcycle was found to be--fictional. There is a lot of info on this on some ebay FORUMS.
** UPDATE TO...Skype stole $212 from my account and they used Paypal to do it and now I hear Ebay owns Skype and Paypal. By me33
Pay pal returned my $212.00 and ebay doesn't own Skype. Skype still tried to burn me for $79.00 + $79.00 + $54.00.
Skype stole $212 from my account and they used Paypal to do it and now I hear Ebay owns Skype and Paypal.
I have had the same experience with PayPal/Skype in the last 3 days. It's a nightmare. 9 charges to my PayPal account from Skype. the last 2 while I was on a chat trying to get them to freeze my account. Now they say it was my fault, that I must have used it on a public computer and not logged off properly. I've only made 3 Skype calls in 2 years and all have been from my well protected laptop in my own home. And now PayPal says that I authorized the charges. The only charge I ever authorized was for $10 back when I first signed up. I still had $9.61 left in my account 2 years later. What a ripoff.
I have also been a victim of this fraudulent activity, and have had no resolution from paypal. In fact have been unable to make contact by phone. I have 13 unauthourised skype transactions and have never used skype. I would like to close my pay pal account, but cannot do so because my account has been frozen. Pay pal have lost all credibility and should be held accountable. How many people have been victims of this scam.
I have used PayPal for years and trusted them with my money, credit card numbers, personal information, etc.. One day I was notified by PayPal that some "suspicious" activity had occurred on my account. Since then my life has been Hell. The activity was not the result of any purchases, selling, or anything at all on my part. In fact, I had not used PayPal for some time and was surprised to hear from them at all. Someone had breached their security and got access to my bank accounts. Only, that is not the worse- the worse part is the way they have handled the situation. They made me feel like the thief, when it is because of them that anything took place! They told me it was their "policy" to freeze my accounts- not refund my money- and make me wait two weeks for an answer from them whether or not they would return the stolen money. When I sign onto my PayPal Account and check on the status of the dispute- it says they are "Waiting on a response from the Seller"! OMG! What Seller- I Never bought anything! This is just real scary and I no longer even feel safe. My personal information has been breached and not only that- it is their "Policy" to not allow me to close my account until they come to a resolution. In other words, the very people who allowed my personal information to go out- also still have control over the said information.
This is a true outrage.
This has just happened to me as well. Just before Christmas, four $10 charges appeared as debit card transactions at the same time. I called my bank and they removed them, and I had them change my account number and issue a new debit card.
Well, I just logged on to my checking account and there are four MORE charges for $10! I received my new debit card over the weekend but hadn't had a chance to activate it yet. The old debit card number shouldn't have worked. How did these new fraudulent charges go through after I canceled the old account?!
My Skype account was also hijacked. The perpetrator (not me or anyone authorized by me) used up all of my existing Skype credits in a series of 18 separate calls to Taiwan which took place over the course of about 72 minutes. This apparently triggered a recharge of my account, but instead of the $10 recharge that should have happened, there were two $25 recharges. I reported the two $25 recharges to Skype and to PayPal as fraudulent transactions and neither company has yet resolved the problem. PayPal says it's Skype's problem and Skype says it's my problem, even though Skype did nothing to detect the fraudulent activity and erroneously recharged my account in the wrong amounts (their policy says that your initial recharge amount will be used for subsequent recharges, and in my case that was $10 not $50). This is very suspicious since the two companies are both owned by ebay and one has the ability to fund the other. A little too symbiotic, if you know what I mean. The FTC and the CPC should demand greater consumer protection.
beware - notification of limited account access! - phishing mail!
Dear PayPal customer,
PayPal is pleased to notify our customers that we have successfully upgraded to a more secure and encrypted SSL servers to serve our esteemed customers for a better and more efficient services in the year 2008.
Due to this recent upgrade you are requested to upgrade your account information by following the reference below, using our new secure and safe SSL servers.
To validate your PayPal account click on the following link:
https://www.paypal.com/
This email has being send to all our PayPal customers, and it is compulsory to follow as failure to verify account details will lead to account suspension.
Thank you,
PayPal Security Team.
The complaint has been investigated and resolved to the customer’s satisfaction.
PayPal has no care for you even after several months or years.
If you have been banned, it is best to go stealth using this guide: https://www.slideshare.net/AuctionEssistance/ebay-incognitostealth
I agree, PayPal limited my account for no apparent reason. Gave me no appeal or exact reason why. I had to resort to going stealth with the help of Auction Essistance.
There is a forum I found on the internet that is free, and helps with Ebay, PayPal, business and the law. Just post any question, the experts will answer it if it has not already been answered!
The forum has a lot of expert advice on it. http://www.modeeworld.com/forums I found advice there about how to avoid EBAY suspensions, get past PayPal limitations, also lots of detailed help on creating your own business, getting past trademark violations, VERO and lots more. Plus general advice on how best to sell on EBAY, what sells the best, how to get the best price for your product, really everything related to EBAY and internet business.
Also advice about how EBAY really works and how PayPal really works. The inside scoop.
Beautiful forum. I was made a moderator of the forum and I love it!
paypal phishing email
Please Update Your Informations!
Dear Member PayPal,
To complete your PayPal account, you must click the link below and enter your password on the following page to confirm your email address.
Click here to activate your account
Your new PayPal account makes sending online payments fast, easy, and secure. With over 150 million members, it's the best way to:
* Buy from an online auction
* Pay on a merchant website
* Send money to anyone with an email address
Confirm your email now to make sure you can use your PayPal account the next time you make a purchase.
You can also confirm your email address by logging into your PayPal account at https://www.paypal.com/row/. Click on the "Confirm email" link in the Activate Account box and then enter this confirmation number: [protected]-1481
Thank you for using PayPal!
The PayPal Team
Please do not reply to this email. This mailbox is not monitored and you will not receive a response. For assistance, log in to your PayPal account and choose the Help link located in the top right corner of any PayPal page.
To receive email notifications in plain text instead of HTML, update your preferences here.
Copyright © [protected] PayPal. All rights reserved.
Consumer advisory- PayPal Pte. Ltd., the holder of PayPal’s stored value
facility, does not require the approval of the Monetary Authority of Singapore.
Users are advised to read the terms and conditions carefully.
PayPal Email ID PP468
The complaint has been investigated and resolved to the customer’s satisfaction.
Please send my email confirmation number and i don't know where i can that so that i can activate my account. It is already i month i didn't receive my confirmation number. my paypal ID is:
cyrilbillyh@domain.com
Please send confirmation number to my email:
comfortinghands7@rediffmail.com
As all my payments are pending. I already gave 4 mails i didn't receive any response. Hope you help me out of this problem.
Thank you.
worst account ever involved with!
Can't access the website to make payment on GE/paypal account and payment has to be 3 days from date you enter it before they withdraw the funds from checking account therefore making you late and fees charged. Worst account ever involved with... can't access any info on paypal either to see what payment due is or when.
I agree with everything you all are saying, I called in to see how much the interest rate was on this card and they told me 26.99%, because I have been paying on time and never late, and have been a customer for over 10 years, and I asked them about lowering the interest rate and they told me no, they can't do that, when I pay this $520 off, they won't have to worry about me, never again using their card or services. Totally rude people
Terrible - account - worst system to work with, paypal is UN organized!
My wife had her Paypal account compromised and someone went on a shopping spree. Our bank was pretty cool about it but Paypal was no help and couldn't have cared less. She killed the account and we will never use one again.
I have had a late fee every time I have sent them a check. Mabe slow mail ? I dont think so! This time I sent a check the same day I got the bill, payed in full. Now, I just got a statement that says I am payed in full but for some reason I owe them $0.10 a dime! I think they are expecting me to put the statement in the trash so they can charge me a late fee on that dime! This is un-real, and like you all, I cant access my account it is invalid, The hell it is. How much of my time is that dime worth fighting for ? Its not. The stamp, the check, not an issue. The late fee they are going to want to Zap me with If I dont do any thing is an issue. Now, I dont think, I know they are crooks. That is 3 out of 3 times they have been payed in full and still they think I owe money. S.G.
PAYPAL GE IS MAKING YOU LOOK REAL REAL BAD
can never get through to GE.i want to check my account balance.
i'm suprised a big company like eBAY puts up with this.
if GE can't handle all this then get the hell out.
I agree! I signed up thinking that I would be able to use my PayPal account to pay towards the card. NOT SO! What is the point? You can't make payments online. You can only get limited information about your account. You have to write in to get more information, you can't even call! The worst credit card experience I have had.
I agree these guys are scammers! I just tried to pay my bill online... can't do it. They have no way of letting you do it. Then called and tried to pay, they wanted to charge me a $15 processing fee! What a load of horse crap!
Same as others -but- In my case, due to medical bills (thousands) I am in the process of bankruptcy and originally the GEmoneybank was not going to be part of it. I WAS going to pay off the $1, 700. Not now! I just called the lawyer and had her ADD the account to the few others.
They lost even more money by being greedy. Too bad---so sad.ff21b
I've been trying to make my payment for over an hour now & can't locate the website. Last month I was late do to this. Sure know how to scam customers, don't they? I will be more than happy to join any class action.
Meanwhile, I will continue to attempt to make this month's payment & they will probably succeed in dinging me for another late payment. Let's organize!
Thanks.
don't trust, don't click!
Just received this email from PayPal Security Center:
Dear valued PayPal member,
It has come to our attention that your PayPal account information needs to be updated as part of our continuing commitment to protect your account and to reduce the instance of fraud on our website. If you could please take 5-10 minutes out of your online experience and update your personal records you will not run into any future problems with the online service.
However, failure to update your records will result in account suspension. Please update your records on or before August 15, 2007.
Once you have updated your account records, your PayPal session will not be interrupted and will continue as normal.
To update your PayPal records click on the following link:
http://0x51.0xc0903/secure/online/users_online/index.php
Thank You.
PayPal Update Team
BEWARE! DON'T TRUST! IT'S SCAM!
The complaint has been investigated and resolved to the customer’s satisfaction.
fraudulent purchases thru my paypal account
I received a letter stating someone has tried to purchase something with my criteria. I dont' know who it is or how they got my information. I am going to the police with this. Please check your records and send e-mail the copy of application that was done in my name so I may take it to the police when I file a complaint. The address on the credit report was P.O. Box 981404, El Paso, TX 79998.
Mary T. Gallup
[protected]@YAHOO.COM
PayPal Reviews 0
If you represent PayPal, take charge of your business profile by claiming it and stay informed about any new reviews or complaints submitted.
About PayPal
One of the key benefits of PayPal is its ease of use. Users can quickly and securely send money to anyone with an email address or mobile phone number, without the need for a physical address or bank account information. Additionally, PayPal offers a range of payment options, including credit and debit cards, bank transfers, and even PayPal Credit, which allows users to finance purchases over time.
Another advantage of PayPal is its security features. The platform uses advanced encryption technology to protect users' personal and financial information, and offers fraud protection and dispute resolution services to help ensure that transactions are safe and secure.
PayPal also offers a range of tools and services for businesses, including invoicing, payment processing, and e-commerce solutions. With PayPal, businesses can easily accept payments from customers around the world, and manage their finances with ease.
Overall, PayPal is a reliable and convenient payment system that has become an integral part of the online economy. Whether you're sending money to a friend, paying for goods and services, or running a business, PayPal offers a secure and efficient way to manage your finances.
Overview of PayPal complaint handling
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i have just been scamed for £145.00 a buyer brought an item from me with a credit card that wasnt theirs, and paid through paypal this was an instant payment so i had no reason to suspect anything, i sent the goods away to the confirmed address, then 1, wk later paypal informs me that it was an unauthorised payment, and froze the money, after several weeks of supplying necessary proof i won this claim and had the money returned to my accountm now several months later paypal have taken the money again calling it chargeback, the credit card company are asking for the money back for the rightful owner, surely i cant be liable for this, paypal should be held responsible, in a fact they have stolen my money, why should this happen i cant get any replys back from paypal all they say its being processed but that doesnt help me, please i hope someone here can give me some sound advice on how i stand, many thanks, frances evans,