Wilderness North reviews and complaints
Money stealing
I flew out of Uneven Lake Lodge from a fishing trip. My tackle box was loaded on the plane but never made it home with me. When we arrived home we looked through everything, not there, somehow it was left at the Wilderness North base camp. I called there the next day, they said they would look. I called again, sent email, contacted them many times, they kept stating they would look. First weekend in Sept. Mark from Wilderness called me, he had found a blue tackle box in their tackle room asked me to send a detailed list which I immediately did. 2 weeks no word, I emailed Mark directly said he was still working on it. 2 more weeks I sent another email. Jan 2008 I wrote a letter to the owner Alan Cheeseman, providing copies of the emails, pleading to hear something about my tackle box. No word. 3 weeks later I sent him an email, no response, another week I sent his wife Krista an email begging for info NO RESPONSE. I also sent email to the owner of Uneven Lake Lodge Bill, NO RESPONSE from him either. Today 6/5/2008 I called Wilderness North and spoke with Krista she told me it was not my tackle box they found. Said Alan had spoke with Bill when he received my letter and thought it was resolved. I asked why he couldn't call me, she said thought it was resolved. Now I am out $700 - $800 worth of tackle never having received even I am sorry!
The complaint has been investigated and resolved to the customer’s satisfaction.
Bad quality
July 2007 I flew out of Uneven Lake Lodge after fishing. My tackle box was loaded on the plane but never made it home with me. Somehow it was left at the Wilderness North base camp. I called there the next day, they said they would look. After numerous requests an employee called in Sept. stating he found it requested a detailed content list and stated would mail it to me. After more requests, in Jan 2008 I wrote a letter to the owner Alan Cheeseman, pleading to hear something about my tackle box. NO RESPONSE. I contacted Bill owner of Uneven Lake Lodge NO RESPONSE. Today 6/5/2008 I called Wilderness North and spoke with wife Krista she told me it was not my tackle box they found. Said Alan had spoken with Bill when he received my letter and thought Bill would call me.
Now I am out $700 - $800 worth of tackle never having received even I am sorry!
The complaint has been investigated and resolved to the customer’s satisfaction.
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