Activity by Valerie
Registration date: Apr 04, 2009
700 helpful votes
Complaints
5420
Reviews
0
Comments
3951
Valerie’s complaints
Oct 31, 2008
10:55 am UTC
The complaint has been investigated and resolved to the customer’s satisfaction.
There was a very large poster in the front window of Toys 'R Us, promising a $10 gift card with $75 purchase. Also on the poster was 'see back cover for details'. As the poster didn't have a 'back cover', I looked in the store and found the Toy flyer, which had no info on the promotion. I then asked a store clerk who said that the offer was indeed in...
Oct 31, 2008
10:51 am UTC
The complaint has been investigated and resolved to the customer’s satisfaction.
My contract has been ended for 3 month and I cannot even cancel my membership. Each time I attempted for cancel membership, the customer service has been nothing but rude and bullying trying get to renew. I told them I am not interested in renewing and they said once I sign up, I am stuck with Bally for life. I believe that is not fair and wrong.
I...
Oct 31, 2008
10:50 am UTC
The complaint has been investigated and resolved to the customer’s satisfaction.
I purchased this extended warranty with my used car. When it came time to use the warranty I was told that they did not agree with the cost of the services performed on my car and would not pay the dealer the amount required to fix the car. Therefore, a difference of $500 was passed to me. These were all areas that were covered under warranty. However, the...
Oct 31, 2008
10:44 am UTC
The complaint has been investigated and resolved to the customer’s satisfaction.
Bally's is closing this location on the 31st of October, 2008. We were told that we would be able to cancel our contract due to this closing. However, when we called the headquarters, they said that since there's another Bally's within 25 miles, we can't cancel. The other club is inconvenient and it is inferior to the one we have been visiting. We feel that...
Oct 31, 2008
10:24 am UTC
The complaint has been investigated and resolved to the customer’s satisfaction.
I had just checked my account and saw I had been debited from TLG Livwell $11.99. I had sent an inquiry in to my Bank on the transaction because I have seen it on the account and never really knew what it was. My husband deals with the account and he is deployed at the moment. I decided to look up this company and found all Consumer Complaints.
As I wa...
Oct 31, 2008
10:22 am UTC
The complaint has been investigated and resolved to the customer’s satisfaction.
I sent flowers to a sick employee on may 23, 2008 and they charged me 11.99 for a membership to livewell since june 2008. I did not realize this recurring charge because I failed to review my statement carefully. Thankfully american express removed the charges from aug, sept, and oct.
After reading all the comments, it seems like I will have to fight with...
Oct 31, 2008
10:12 am UTC
The complaint has been investigated and resolved to the customer’s satisfaction.
I recently placed at least 2 orders with 123inkjets. One was placed July 7, and I cannot even find the other confirmation. I may have placed even more orders. My memory is awful and I took it for granted that my order would be filled as always. I have purchased ink cartridges from this company for years, and therefore, did not pay much attention as to when...
Oct 31, 2008
10:10 am UTC
The complaint has been investigated and resolved to the customer’s satisfaction.
Just FYI - I phoned about the cartridges, one fellow (Matt) says they'll refund since we've been a good customer. Hang up and 10 minutes later another fellow calls and says we can't do that. I ask to have our cartridges returned then, he says ok.
That was 2.5 months ago. No refund or cartridges so far. Lost $52.00.
Oct 31, 2008
9:57 am UTC
The complaint has been investigated and resolved to the customer’s satisfaction.
I was on Priceline.com to purchase tickets from PDX to BUR. I requested peak hours for travel and 1 connection. What I received was not anywhere near what I ordered. I received confirmation that I had tickets from PDX to SFO and from SFO to BUR leaving PDX at 5:50 pm and arriving at BUR at 9:47 pm. With a layover in SFO of approx. 1 1/2 hours. Return time...
Oct 31, 2008
9:51 am UTC
The complaint has been investigated and resolved to the customer’s satisfaction.
I purchased tickets through Priceline.com. I did realize that to some degree there were no refunds but I didn't realize that you could not have changes made. I was checking on the status of my ticket through the airline carrier Delta to make sure all of my plans were as stated in my itinerary that Priceline.com sent me. Let me tell you, I was speechle...
Oct 31, 2008
8:39 am UTC
The complaint has been investigated and resolved to the customer’s satisfaction.
Last year we bought a computer from MDG in Vancouver. The fan is acting up now and I tried calling the number on my invoice as I purchased an extended warranty and the number was no longer in service.
I called the 1-800 number on the website and was advised that there were no more stores in British Columbia. The closest store was Ontario. I advised that I...
Quadient (formerly Neopost) - Non-Working Equipment; No Customer Service; Lied about Promised Refund
Oct 31, 2008
8:33 am UTC
The complaint has been investigated and resolved to the customer’s satisfaction.
In Summer 2008, we decided to rent a postage meter from Neopost. The meter kept deducting money from our postage account without printing a postage label. When I asked for a refund on the $16 in postage the machine ate, they ignored me. I filed a Better Business Bureau complaint, and Neopost ignored that too! Finally, from not getting what we paid for--a...
Oct 31, 2008
8:27 am UTC
The complaint has been investigated and resolved to the customer’s satisfaction.
On the 30th of august 2008, criminals broke into my house and stole my plasma and speakers. I immediately notify my insurance about the incidence. They asked me for proof of goods, I told sithee naidoo that my plasma was a gift from my ex-boyfriend and I dont have the slip for it and the speakers I bought them about 4 years ago. Sithee told me she is not...
Oct 31, 2008
8:07 am UTC
The complaint has been investigated and resolved to the customer’s satisfaction.
Where do these merchants get off by forcing loud and obnoxious music on the people who pay their salaries? I have on several different occasions had my buggy half full of groceries and just walked out, but not before telling the manager how intrusive their music is. It is so loud you can't think, you get a rapid heart beat, stress builds up then anger set...
Oct 31, 2008
8:03 am UTC
The complaint has been investigated and resolved to the customer’s satisfaction.
I bought a kyocera candid ii camera phone from cricket wireless. Last year (About 10 months ago). My phone plan includes unlimited text/pix messages. About 3 months ago I started not being able to send picture messages. I tried several times to get help calling customer service and just kept going from #2 prompt to #3 prompt back and forth until I finally...
Oct 31, 2008
8:03 am UTC
The complaint has been investigated and resolved to the customer’s satisfaction.
I booked an excursion from Shoretrips.com for a cruise I recently took on Voyager of the Seas, (Royal Carribean) leaving Barcelona last month.
It was $225 to take a train to Rome from the Cittavechhia port, for one day to be escorted by a tour guide to see the Colisuem, etc. etc. The trip also included a modestly valued lunch. Off the bat, it was not a...
Oct 31, 2008
7:34 am UTC
The complaint has been investigated and resolved to the customer’s satisfaction.
I am very upset about the "policy" the Payette, Idaho Movie Gallery (and employees) have told me are in place. They have stated my child was not allowed to rent "R" movies. I sent my 15yr old with a permission note, the movie of my choice written on it, my Movie Gallery card, and the rental fee. They rented the movie to my child but refused to allow her to...
Oct 31, 2008
7:33 am UTC
The complaint has been investigated and resolved to the customer’s satisfaction.
My husband got tranfered to Texas from Illinois. We are curretly with hughes Net Internet service. We Told them we couldn't have a satalite service where we are they don't like satalite dishes in the home accociation. Cable only. We asked hughes net to waive the shut off fee. And they told us if we shut off our service that they will put a $300.00 shut off...
Oct 31, 2008
7:15 am UTC
The complaint has been investigated and resolved to the customer’s satisfaction.
We had a furnace installed 10/07 by an aquaintance, Tim Powell, who has his own company. It was an emergency and money was short. Tim installed a used furnace and redid our duct work. It took him 2 days to complete the job. The furnace was fine last year but when the AC was turned on the furnace leaked. After several phone calls and a hostile return call...
Oct 31, 2008
7:12 am UTC
The complaint has been investigated and resolved to the customer’s satisfaction.
This started long before Oct. 24, but that is the date of my most recent encounter with this issue. My husband who I am separated from rented 7 movies on my blockbuster account. His name was still on the account so he had full right to do so. I received a phone call that the movies were not returned so I notified him of the situation. He said he would...
Oct 31, 2008
7:11 am UTC
The complaint has been investigated and resolved to the customer’s satisfaction.
Wienerschnitzel hot dogs had roach remains between the hot dog casing and bun. Wouldn't have noticed if we hadn't bought the plain hot dogs and opened the buns to add their ketshup packet. Their toppings, like chili dogs, would have hidden the critter remains.
Main office customer service seemed to only want marketing info. as to how often I bought from...
Oct 31, 2008
7:09 am UTC
The complaint has been investigated and resolved to the customer’s satisfaction.
My fiancee and I went through the drive through of Burger King #5458 in Plainwell, MI on Oct.24th, 2008 at about 10:30 pm. I told the man working I needed a minute to decided, and then announced I was ready. I waited for 2 minutes, trying the whole time to get his attention. Finally he came back on the speaker and said, "Yeah, I F**KING heard you, I've been...
Oct 31, 2008
7:05 am UTC
The complaint has been investigated and resolved to the customer’s satisfaction.
I was waiting all day for two FedEx packages today, October 24, 2008. Here are the tracking numbers:
017136210916197
613596012269972
My address is on a very large and well-known street in Chicago (Irving Park Road) and the building has very clear numbers above the door. I left a note downstairs to ring the top buzzer outside (which also has my name) or...
Oct 31, 2008
7:03 am UTC
The complaint has been investigated and resolved to the customer’s satisfaction.
Warning! amex will with no reason, justification or cause take away your credit limits and destroy your credit score! They are currently gutting loyal clients credit lines, and destroying good honest peoples credit scores! By destroying the credit score they are single handed making the credit crisis much worse. By destroying my score, they just caused a...
Oct 31, 2008
7:02 am UTC
The complaint has been investigated and resolved to the customer’s satisfaction.
Last Saturday, I had Two Men and a Truck signed up to move me. It was a complicated move because my mother recently passed away so I was basically moving two houses into one. The woman I spoke with on the phone initially was very nice and very professional. I told her that it was a lot of stuff, that I had packed it all myself and that, particularly, there...