West Palm Beach, Florida
United States - 33409
I almost lost my home due to loosing my job and at the same time my loan went from 8% to 11.25% in a years time. They were nice enough to offer me to enter into a forbearance agreement to reinstate my loan with agreeing I would be refinancing with them with on-time payments during my forbearance agreement which was for 6 months. The payments had gone up from $806 to $1551 a month. Right away I contacted a Realtor to put the home up for sale and she refused to touch it because the county had a red-flag marking my property up for sale. After long drawn research with the county and Ocwen turns out Ocwen had put up the property for sale/foreclosed, without even a notice to me. So now, I find out that my original loan of $108K is now a total of $121K. Time and time again requesting detailed charges from them they finally send me a spreadsheet with a tremendous amount of charges such as appraisals, certified mail, property inspection fees etc. All which they refuse to furnish me proof. They have two to four appraisals and inspection fees and over 5 certified mail fees posted to my account. This is outrageous. Seems they want me to loose the property.
My story reads just like most of the others that I have read. My husband got caught cheating, threw him out;...
This company tried to bill us for Certified letters that don't even exist!! We filed bankruptcy (Chapter 13) and after filing they changed the terms of our loan without contacting us or our attorney... now they are giving us a higher payment. Long hold times when calling customer service, never being able to speak with the same person and not being able to understand the person you are talking with are very frustrating concerns I have with this company. This is the worst company I have ever dealt with.
Have been trying to work with ocwen since april of this year to do a kre-finance. They keep giving me a different answer each time I call and the things I am told will occur do not; i. E. You wil receive papers by the 18th etc; they nexzt time I call they tell me no such rewrites have been approved yet. This has been going on for 6 months and I have now received forclosure papers and they are returning my payments. It's nearly impossible to talk to a real person and the recording goes in a circle. I have to adnwer that I don't have ss or loan# available to talk to a real person.
Our mortgage sold to ocwen by peoples bank which I had a 10.25 mortgage and when ocwen got it demanded monies inarears which already had been paid through a federal bankruptcy court and payments raised as well to a barely payable point. Something was definitly not right but we wanted to keep our home and kept paying and paying to do so. Finally we were able to get money to pay them off in one payment.
Help! My home is going to sheriff's sale today. I'm alone, 64 and have been trying to reach a real person who...
After reading many of the reports filed on this site, it has come to my attention that it is time the home owners should file a class action suit against this company. I too have had the same problems as many of you that have already reported. We were given to Ocwen when Aegis Mortgage Company filed Bankruptcy. We were on a forbearance program and then in November were sent a letter to bring the account current, that we would longer be on the forbearance program. The first certified letter came November 16 with a demand payment by December 16. Then we get a second certified letter dated November 19 with a demand payment for 1/2 the payment of the November 16 letter to be made by December 16. Then we get a third certified Demand letter December 17 demanding payment by January 17 with the same amount of money due (adding $5.21 more to the payment) that was due in the November Letter. We are current with our payments. We have proof of this. So what they are trying to pull, just does not make sense and to reach them by phone is a nightmare. To email them, you are really lucky if you get a reply of which they claim they will replay to you within 15 days. Whoop tee doo!! According to the Government Pamphlet on Fair Credit Practices, Section 805, clearly states that frequent calling (of which no one is on the other line either) is a form of Harassment and is illegal. Well, with reading all the reports that have been given on this web site, maybe it is time that a class action lawsuit be filed to wake the company up. Oh, by the way, when they outsource to third world companies, and then ask for my social security number, are they crazy!!! There is no way in 'Gods Green Earth' I am going to give anyone outside the United States my Social Security Number. I contacted my attorney and she said we have a great case. Maybe someone should put their money where their mouths are and prove to others that they honor what they say on their Web site. Do I have any takers. If you are interested in going with me in a class action law suit, please contact me through this web site and I will find a way that we can all communicate to get one started. I will watch this site daily to see how many people are really serious about starting the procedure. Without you there will be no relief for so many of us and more in the future.
Our home is with Ocwen Mortgage. We are having financial difficulties at this time. We are going on 90 days past due with them. Previous to this, we have faxed, e-mailed and mailed "financial difficulty" packet and everytime I have called to find out if they have received it, they advise that they have not. We have called "hope now" (hope alliance) they have e-mailed information to get the process going for help and everytime I call the same story. They have not received it. One time the man I was talking to said he didn't know who "hope alliance", but could refer me to hope now. I told him that was the same thing. He advised me I should really consider renting my home out to someone. Everytime I call them I have to re-explain everything to them. Today I am calling to make a pmt., which yes it is late and they advised me that they cannot take my pmt. that foreclosure starts tomorrow and they cannot accept my pmt. I told him "it's not tomorrow" I need to make my pmt. He advised me he cannot accept it. He told me I could western union it, but it still does not guarantee that it will stop foreclosure. If you are with Ocwen and experiencing the same problems, or if you are dealing with them and have had a resolution, please e-mail me. I cannot believe this is happening. Now they are saying they cannot help me because their system is down call back in one hour.
In simplest terms, My mother entered in a foreclosure forebearence agreement with Ocwen.
After a large lump sum payment and so far, 3 months of EARLY payments, Ocwen *still*
calls my mother constantly, hounding her for payments that have already been made.
I contacted Ocwen and was told that my mother would continue to be hounded for payments
that have already been made until at least Nov/08 and probably thru Dec/08.
Why? This is a direct quote from the rep:
"Her agreement hasnt made it into the system yet."
They clearly show the history of payments, when asked. They currently show ZERO past due,
yet the calls to my 72 year old mother continue joyfully and apparently will continue.
You would think a subprime company would have better things to do that to waste time and money
hounding a little old lady for payments that HAVE ALREADY BEEN MADE, but apparently not.
I am reading all of your posts. I would post my story, but it would be more of the same. I have been seeing other remedies to our ocwen mortgage nightmare. Ocwen counts on us not having the funds to obtain an attorney when they screw us over. I believe the only way we will get ocwen held accountable for their scandalous behavior is if we all come together.
Pissed consumer seems to be deleting contact information so please try contacting me through www.Sgtpile.com. This is our business website. Hopefully it will work. I will be happy to give you the direct contact information the the ombudsman we worked with.
We had Ocwen from [protected]. The forced place insurance (which we had our own and proved it. Charged us for all kinds of things from property evaluations to legal fees. We had gotten behind in our payments but would make them up thousands of dollars at a time only to find out a month later they added thousands more in fees. We finally sold the house to my parents so we didn't loose it in foreclosure. They got almost 40 grand from equity. Days after the sale to my parents we started receiving refund checks... small but at least something back. One stating our interest was figured wrong. Which was one of my complaints to them. One for insurance refunds ha! They are thieves! Run if you have them. go to www.msfraud.org for help.
I had a mortgage with ocwen and refinanced with chase. I was so happy to be rid of ocwen. 60 days later I found out that chase sent me back to ocwen for servicing. I called chase and they told me that my mortgage was with them and that ocwen was only servicing my account. I am pissed. I just cannot get away from ocwen. The people in india are so rude. I had one to tell me shut and listen to what he was saying. The woman that I spoke to at chase asked, "what's wrong with ocwen. " I explained to her why I did not like ocwen but I know there is nothing she can do.
We have been trying for going on 2 years to get someone to work with us and do a refinance or a loan modification. Two years!!!
You never speak to the same person, always a person in India and no two computer systems have the same information on it. No documentation of what you spoke about, and if I did not have sense enough to keep up with taking names, dates of conversations and good notes of what was told to me, you would think I was a complete lunatic.
Each time I send in a payment we first started out with the payment going towards June. But each month I send in a payment the payment goes backwards. This month our payment goes towards APRIL 2008. Amazing, I was under the impression that after June came July, how it goes backward is...I cannot even put into words. I do have records of payments and when and how much was sent.
It would appear that when you have a telephone conversation that Ocwen never documents anything. You cannot even make payments online.
During the two year stint, we have experienced 45 minute waiting period on the phone, a person that is reading from a script that has no relevance to what you are speaking about and ending the conversation with a false hope that someone finally understood what you were trying to convey or a continuance of transferring, transferring, transferring only ending up to the number that you initially called in the beginning.
Trust me...there is no difference from the loan modification department than the payment department, than the payment arrangement department than the collection department. They are all in the same room. India.
If you start a class action suit, please count us in.
Ocwen is by far the worst company I have dealt with in my life. My home mortgage loan was sold to ocwen about two years ago and I am hopeful to get rid of this company asap.
Because I paid my mortgage late (But also paid their late fee) they have called me daily beginning the 1st of the month and ask why the payment isn't there. They are calling from india, are difficult to understand, and insist on knowing every detail as to why the payment hasn't been paid yet, when it will be paid, etc. However, once it 's paid late they will call daily even when it's not late.
I received a certified letter today from ocwen stating that they did not have proof of my homeower's policy and had now signed my up for a policy that is nearly 4 times the amount of the policy that I already have. How can they do this? I will now have to spend my time next week trying to clear this matter up including sending a certified letter to them proving my insurance company. And I am concerned now after reading what ocwen has done to other people that they will come after me for an insurance policy I did not need in the first place.
My dealings with ocwen haven't been as severe as other people have had to deal with, but next year my loan will reset and I have to get away from this company before I lose my house with their unethical, seemingly illegal practices.
I worked for ocwen for about a year. When I first started I did not notice anything wrong. The longer I worked the more I noticed the fraud that was taking place. The company has a program called real trans / real remit. This is supposed to help the agents they hire get paid through direct payment. Well, I witnessed countless occassions where payment was not made for no reason at all. Ocwen would come up with some sort of excuse to explain the reason, but I know it was all garbage. The agents would do everything right but it would still get rejected. Ocwen outsourced many jobs to india. They are the ones who accept or reject payment. Even when I tried to talk to them I could not understand them. They were hired to cover up all of the fraud that was taking place. If questions were asked the blame would go to miscommunication. Now the company is loosing a lot of money, so I imagine the fraud will only get worse. Be aware.
In july '06, we decided it was time to purchase a home instead of paying rent for someone else’s' house. We picked a home to accommodate our then 3 children. We had american home mortgage with an adj. Rate higher than the federal rate due to our credit.
Our loan was sold to, you guessed it, ocwen. After the loan sale, the rate increased a little.
We are in our second year of our mortgage and have fallen behind in our payments to ocwen. They call incessantly and have gotten our mortgage now more than what we borrowed because each time we are behind, they assess us fees exceeding the mortgage! The house was assessed at $130, 000.00 and now we owe $147, 000.00. We are a young family with now 4 kids and unless we get some divine intervention, will be foreclosed on and paying rent again.
Each time we need to call someone from ocwen we get a horrible-english speaking 'representative', used mildly, who just keeps bumping our payments up to now more than we make in a month... Just for the house!
I am in the process of foreclosure. A contacted Ocwen several times to lower my rate or try and help in some way so I can keep the home I have worked my life for. They don’t call, nor care for the costumers they have. I want my home, I don’t think they want to pay my mortgage until my house sells. We have 4 houses that have not sold in over 1 year now. If they cared about the me and my son they would try and help me to keep it. I ask to be lowered by 200.00.
In October 2007 Ocwen said that they would modify my mortgage payments based on my monthly income, so we could keep our home, but I had to be 30 days late to in order for them to even consider it. So I went ahead and didn't make October’s payment. As of today, May 21st, they have not been able to help me. They only adjusted the interested rate. So I have submitted an offer for a short sale, and every time I call to check on the status, they harass me about why I am not keeping the home.
I have been trying to get Ocwen to modify my mortgage which is at 10.65% interest. Every time I call I get...
On april 4, 2008, an agent representing ocwen bank, knocked on the front door of the property I was living and renting, in a very insisting and loud way. Since nobody opened the door, he entered the property through the side door leading to the yard and knocked on the sliding glass door located in the backyard. The door was not opened for this person that started showing documents through the glass door telling my wife and daughter the property was in foreclosure, and the bank, through him could pay an amount of $3500.00 dlls to vacate in short time. Since I was not at the property at that moment, he told them that he was going to come back at a later time the same day. He came back the same day and I explained to this person that I did not receive any notice either from the bank, the owner or the company renting the house that the property was in foreclosure and that my lease agreement was good until april 30, 2008. He then told me that I could stay until the end of my lease agreement or vacate before april 22, 2008 and receive a $3500.00 dlls compensation for early vacate. I started moving some stuff out of the house over the weekend but left some others inside the house. I was away for a couple of days and the locks for the doors to get inside of the house were changed, so I went ahead and called this agent and told me he didn’t know what was going on, and gave me the keys to the house, only to find out all of my things were not there, and that this person would not take responsibility for the things that were inside the house even though he had knowledge that my lease contract was good until april 30, 2008. He told me that I had to talk to the people who changed the locks and that he could not be held accountable for this action. When I spoke to the company who changed the locks I was told my things had been thrown to the trash by orders of the bank owning the property. Then, I spoke to a bank representative and told me the agent had a list of the things that was going to be given to the bank so the bank could pay me the cost of the things thrown to the trash. As of now, nobody has contacted me or received any retribution for the things that were on the property I was still renting, or a retribution for leaving the property early. These people are just scammers, dishonest and they basically stole my stuff. I hope the authorities would investigate this bank, since I am not the only one being affected by these people.