Activity by Valerie
Registration date: Apr 04, 2009
700 helpful votes
Complaints
5420
Reviews
0
Comments
3951
Valerie’s complaints
Oct 31, 2008
6:57 am UTC
The complaint has been investigated and resolved to the customer’s satisfaction.
Intuit warranties the accuracy of their software and sells audit defense provided by a subcontractor. By accuracy, they mean that the software can add 2 & 2 to get 4. However, getting the right numbers in the right slots does not seem to be part of the warranty. Purchasing the audit defense is a waste of time and money. If any question arises from your...
Oct 31, 2008
6:50 am UTC
The complaint has been investigated and resolved to the customer’s satisfaction.
Bestbuyeyeglasses. com (Also known as best buy eyeglasses, dkss corporation and dkss corp) was by far the worst shopping experience I have had online. I ordered some glasses from bestbuyeyeglasses. com about 2 months ago, they sent a used pair of shop-worn frames, then for a replacement bestbuyeyeglasses. com sent another pair with lenses cracked all along...
Oct 31, 2008
6:46 am UTC
The complaint has been investigated and resolved to the customer’s satisfaction.
I have been with 1and1.com for a couple of years. I have purchased many domain names. They recently contacted me to advise their rates have gone up.
I told them I will be transferring to GoDaddy any domains I want to keep and letting any I no longer want, expire.
I also advised numerous times to STOP automatically renewing domain names and that I do not...
Oct 31, 2008
6:46 am UTC
The complaint has been investigated and resolved to the customer’s satisfaction.
I applied via computer for a Loss and Recovery Associate at the above address and was scheduled for a 3:00 P.M. interview with the Human Resources Dept.on October 22nd, however, after sitting my day aside for this appointment and travelling 30 miles one way to meet this appointment, I was not seen. Why?
I arrived 15 minutes early and waited to the...
Oct 31, 2008
6:43 am UTC
The complaint has been investigated and resolved to the customer’s satisfaction.
I went to Ralphs on 211 E Foothill Blvd. After I've selected some groceries and proceeded to the checkout counter. I punched in my telephone number for the Club Card account. The Checker, a woman named Cathy Rivier, took and slid a DVD that I was going to purchase intitled Carrie across really hard scratching the cover of the DVD. She made a remark very...
Oct 31, 2008
6:40 am UTC
The complaint has been investigated and resolved to the customer’s satisfaction.
I have car insurance with Swinton and it's amount to expire. I got the usual renewal notice from them, then I got another, then another. Cant blame them for trying I guess.
Today I got a call on my mobile asking if I wanted to go ahead with the proposed renewal. I told the girl that if I did, I would have replied to one of the letters that they had sent me...
Oct 31, 2008
6:39 am UTC
The complaint has been investigated and resolved to the customer’s satisfaction.
In January of '06 we purchased a GE water heater with installation and lifetime labor extended warranty from Home Depot. 2 1/2 year later, this past Monday night, the tank developed a leak and flooded our basement. For the past 3 days I have been on the phone and in person with the store, Executive customer relations, GE and the Warranty department, and...
Oct 31, 2008
6:20 am UTC
The complaint has been investigated and resolved to the customer’s satisfaction.
I apologize if you are not the correct person to write to, but after the 6th phone call, and with the representative knowing how upset and
disappointed we were with the way we have been treated, it wouldn't surprise me if she gave me an invalid name or address.
Just when I think Customer Service can't get any worse our daughter had some trouble with her...
Oct 31, 2008
5:33 am UTC
The complaint has been investigated and resolved to the customer’s satisfaction.
So on Sunday evening me, my girlfriend, and my mother went to go get something to eat at Ruby Tuesday. The restaurant was very nice looking and the booth was very comfortable. the wait staff was nice and made us feel comfortable. I ordered shrimp, a baked potato and some vegetables. My mother got a small steak and baked potato, and finally my girlfriend got...
Oct 31, 2008
5:32 am UTC
The complaint has been investigated and resolved to the customer’s satisfaction.
American Sweepstakes Publisher sent me a 'Guaranteed Delivery Response Form'. I won $100, 254, 204.00. They tell me that in order for me to receive my winnings I have to return the documentation signed and to send a one time $12.00 fee for processing registration payable to American Sweepstakes Publishers. After I got taken by John Beck, I do my research. I...
Oct 31, 2008
5:26 am UTC
The complaint has been investigated and resolved to the customer’s satisfaction.
To all of those who complain that safe touch security is a rip off. I worked for safe touch for 10 years as a technician and as a manager. Those of you who need more information concerning their illegal business practices and those who are not licensed in the state to do installations. They have violated many laws and business practices. I left the company...
Oct 30, 2008
7:13 am UTC
The complaint has been investigated and resolved to the customer’s satisfaction.
I attempted to return defective software to the store and was told I could only exchange the software for an exact duplicate, which they didn't have. The only way to exchange it was to drive to another Target store. The software was defective when purchased. I had my original receipt.
There is no 'exchange for same item' policy posted in their software...
Oct 30, 2008
7:01 am UTC
The complaint has been investigated and resolved to the customer’s satisfaction.
Replied
Mediacom has left an official reply on this complaint.
After having Cable through Mediacom, It was time for me to move out of my apartment. I called Mediacom to let them know I was going to be stopping my cable on August 31st. They took note of it and I thought nothing of it. Later that month I received a bill that was my billing from August 12 to September 11th. The bill was for 32.55. This was my usual...
Oct 29, 2008
1:21 pm UTC
The complaint has been investigated and resolved to the customer’s satisfaction.
I only had the SupportPlus Ellipse 1GB portable MP3 player for a week, and I couldn't get it to work so I took it back. The main problem seemed to be the completely useless instructions which gave no clue as to how to use the thing. I'm no technophobe, and quite happy to work things out normally, but this nearly got thrown in the fire. After a couple of...
Oct 29, 2008
1:17 pm UTC
The complaint has been investigated and resolved to the customer’s satisfaction.
It will not freeze and the service that LG provides is terrible! I bought a $1600 fridge freezer in December 2005 and it hasn't worked very well for the first two months. We tried to get a repairman and now he has broken it so it doesn't work at all and we have been without a fridge freezer for over two months! All I get when I call is an answering service...
Oct 29, 2008
12:32 pm UTC
The complaint has been investigated and resolved to the customer’s satisfaction.
AEG customer services battle cry is 'I don't know', 'I can't help 'or 'no, you cannot speak to a senior member of staff.' Engineers have called four times, 1) to verify rust. 2) brought wrong doors. 3) brought faulty doors. 4) came without doors. 5) wrong appt booked didn't turn up at all. Refuse to give me a refund.
Oct 29, 2008
12:30 pm UTC
The complaint has been investigated and resolved to the customer’s satisfaction.
Okay, I bought this from Comet back in July and it broke down in September and was replaced. The new one broke in November and was fixed [something to do with a circuit board]. It then broke AGAIN in January for the 3rd time and had some kind of new motor [?] fitted. A week later it broke AGAIN and this time it was something else. Anyway, it's now the...
Oct 29, 2008
12:06 pm UTC
The complaint has been investigated and resolved to the customer’s satisfaction.
We purchased the Miele KFN8462SD because we decided to replace our 12 year old Zanussi when we were doing some changes to the kitchen. I wish we hadn't! This fridge broke down after 3 years and needed a new temperature sensor which cost GBP180 including fitting. It spluttered on for another 8 months before the temperature controls died. All in all the most...
Oct 29, 2008
11:59 am UTC
The complaint has been investigated and resolved to the customer’s satisfaction.
This is by far the worst fridge I have ever had in my life (and I had many). After only 1 year and a half, I manage to break the bottle rack, the fridge drawer and the freezer basket. Not that I am especially careless but the plastic seems to get cracky with the cold... Even the rails of the shelfs are damaged. I am now struggling to find spare parts over...
Oct 29, 2008
11:57 am UTC
The complaint has been investigated and resolved to the customer’s satisfaction.
Very bad service. Online money transfer is just an fraud activity to let your money used by Western union for 12 hours, without interest. They just take your money and keep with them for 12 hours. There are very rare successful cases with online money transfer using western union website. Today, I had to send money to India, my brother was in hospital and...
Oct 29, 2008
11:49 am UTC
The complaint has been investigated and resolved to the customer’s satisfaction.
Bought the Sharp 160 gig Digital TV Recorder having been happy with my Sharp 42" LCD 1080p TV. Initially seemed like a fantastic piece of kit. Spec was way better than anything else at the stores. Crashed once using time slip. Put this down to minor glitch. (Lost recorded data) First time using series link playback was jumping all over the place. Missing...
Oct 29, 2008
11:44 am UTC
The complaint has been investigated and resolved to the customer’s satisfaction.
I called Travelex Money Transfer to ask them if they charge a commission fee when they exchange currency. They said they don't. They also told me that they will not charge a service fee on my money. I had to ask my friend to exchange 1100 US dollars for me because I was very busy that day. When he came back, I saw the receipt and couldn't believe that they...
Oct 29, 2008
11:36 am UTC
The complaint has been investigated and resolved to the customer’s satisfaction.
A Goodmans GDB6 Freeview DTV Receiver review - I bought this unit to replace an ALBA Freeview box which suffered tuner failure, so was not pleased when the Goodmans unit failed with the same problem at just over 1 year old. When I complained to Goodmans, I discovered that they are really Alba Radio Ltd. The moral of this story is DON'T BUY anything made by...
Oct 29, 2008
11:23 am UTC
The complaint has been investigated and resolved to the customer’s satisfaction.
We bought the Ariston LV62 on the advice of the salesperson who placed this brand "above Westinghouse but not quite Miele". We liked the modern design and at $899 Australian, it was certainly good value, or so we thought. Installation was relatively easy but once we'd completely filled it with dishes and went to use it, it didn't work. Flashing light...
Oct 29, 2008
10:45 am UTC
The complaint has been investigated and resolved to the customer’s satisfaction.
Had the bosch dishwasher unit 1 week - it positively will not dry dishes no matter how much drying solution you put in the thing. Had the unit 2 years and the heating element broke. They wanted $400 to replace it. I'll just go purchase a new and better dishwasher for that price. If you are listening... Never buy a bosch!!!