The complaint has been investigated and resolved to the customer’s satisfaction.
On Sep 30th 08 the people at the Lutz Chapter of the Florida Division of the American Cancer Society which to the best of my knowledge is headed by Cynthia Corbin cell number 813-625-2217 for no apparent reason changed my name of recognition from Jerry Tryon to Anonymous. I have asked them why and who made the change several times but they continued to...
The complaint has been investigated and resolved to the customer’s satisfaction.
I've been trying to get Internet access at my new apartment, and apparently, the only company that provides cable Internet in Pasadena is Charter.
I've had excellent experiences with their sales representatives, who were very helpful and kind.
However, in the last two days, I've had two installation appointments, with two different technicians, and both...
The complaint has been investigated and resolved to the customer’s satisfaction.
I had purchased a Eureka Forbes Acqua Flow Designa water purifier and took an AMC for Rs 2550/- starting from 11th Nov 2007 to 10th Nov 2010. The receipt number for AMC is 14971063. I had placed a service request for some problem in my acquaguard almost 7 days back on Oct 24th, 2008. I have also been requesting everyday on telephone by calling up their...
The complaint has been investigated and resolved to the customer’s satisfaction.
An item was shipped to me via UPS. I received a note on my door the first day they attempted to deliver it(I was at work and came home at 4:45pm). The note said that they would deliver it the next day between 2 and 5 pm. I took off from work and went home so that I could get the package. As soon as I got home I called the company who said they would alert...
The complaint has been investigated and resolved to the customer’s satisfaction.
Upon my return from the Middle East, I bought a new Dell Computer and printer. Later, I ordered four computer ink cartridges from Dell and paid almost $100 for them. Several months later when I needed to replace an empty cartridge, I discovered that two of the ink cartridges contained no ink whatsoever.
October 31, 2008: I called Dell to have the defective...
The complaint has been investigated and resolved to the customer’s satisfaction.
Stan, Wilmington, NC. We purchased a Maytag French Door bottom freezer Stainless Steel model MFD2561KES unit with the extended warranty from Home Depot. Shortly after delivery we started hearing a noise probably from the compressor that now lasts about 3 seconds each time the compressor starts. Recently we called the extended warranty number and they told...
The complaint has been investigated and resolved to the customer’s satisfaction.
The date of this complaint is dated October 15th because that is the last time I received a response from their support center. This whole ordeal started back in March of 2008 when I lost the battery cover on the back of the unit. In order to fix this simple problem, they had me send the entire unit back to their repair center. Many responses and almost 8...
The complaint has been investigated and resolved to the customer’s satisfaction.
I just recieved an order from HotTopic.com. My daughter had her earrings no more than 3 hours when they broke. I contacted HT and was told repeatedly that I couldn't return them for an exchange because she wore them. I could see if I was trying to return it because she didn't like them. But they were BROKEN. She just wants a new pair.
The complaint has been investigated and resolved to the customer’s satisfaction.
I purchased a Simmons Beauty Rest cal king mattress from Easy Life furniture in Laguna hills and within 1 week of the delivery I reported a problem with the mattress as it was sagging and the pillow top was not holding it surface with the mattress base.
Easy life sent out a request to Integrated Bedding group and a very rude 'technician' of theirs came to...
The complaint has been investigated and resolved to the customer’s satisfaction.
Every month is a ordeal with sprint pcs they attach false charges to our accounts, one month we did even use our phones because we were away in the mountains, where our family's sprint does even have services. One time we were in oweyhee, nv, I called from my friend landline, and one of sprint rep. Said I was calling from my sprint mobile phone. I told that...
The complaint has been investigated and resolved to the customer’s satisfaction.
The return policy is not honored. The owner claims the return policy is 14 calendar days from the date of order, rather than business days. Since this is an internet company requiring shipping time to deliver/return merchandise, "calendar" days leaves little time to receive, try and return (if applicable) the item. This is deceptive given the means by which...
The complaint has been investigated and resolved to the customer’s satisfaction.
This title company is either unbelievably corrupt or inept. When we closed on a house, the sellers insisted that Watson Title, FT Lauderdale be used to handle the closing. They were impossible to deal with. Each time our realtor and mortgage broker contacted them, they were informed that our file had been transferred to a different person, they were given...
The complaint has been investigated and resolved to the customer’s satisfaction.
I travel frequently with Air Canada. At least two or three times a month earlier this year I was traveling on a puddle jumper and as always, bring my briefcase with me on board the cabin. This particular day, the steward told me that I had to check my bag as it would not fit in the overhead compartment or under the seat. I told him that I could not as it...
The complaint has been investigated and resolved to the customer’s satisfaction.
Cash call is definately a rip off. I just happen to go through my e-mails today and found my reminder e-mail to pay my cash call loan. I decided to call them to check my balance (thinking my loan should almost if not be paid off by now). To my shock and horror, I found out that I only paid $91.82 toward my principle loan and the money I paid over the past...
The complaint has been investigated and resolved to the customer’s satisfaction.
Anyway, I purchased an item from mypartyshirt.com and was guaranteed that I would receive my items by the 31st. This was a Halloween costume and I even used a special code that I entered at checkout to make sure that my shipment would arrive on time. I also double checked the shipping times and purchased first class shipping which should arrive in 2-5 day...
The complaint has been investigated and resolved to the customer’s satisfaction.
Well once i received my 'Collected Whispers' that was supposed to be Immortal Verses. I looked it up online and saw that many other people had received this book to. Apparently, ALL of their poems were published on the first page, and when i looked to see if their poems were in my book, they weren't. I also noticed that there were many 'Collected Whispers'...
The complaint has been investigated and resolved to the customer’s satisfaction.
I have no idea how they got my information, but First Premier Bank has made TWO unauthorized checking account withdrawals from my Chase checking account. I am currently out of the country, and when I checked my account on www.chase.com, I noticed that my checking account had been debited $230 on October 29, 2008 and $164 on November 2, 2008. Both debit...
The complaint has been investigated and resolved to the customer’s satisfaction.
The order was placed over a month ago via credit card. We were told to expect the order 10/10/08. We began calling and found the phone line constantly busy, emailed several times and just a bunch a BS when they actually did take the time to respond. They have been saying they hope to ship soon. We made it clear we need the parts for an event on Halloween...
The complaint has been investigated and resolved to the customer’s satisfaction.
I was a Manager recruited by Mr. Gates to work in Frankfort, Ky. After less than 60 days of service I am replaced without notice. This was not as a result of my performance but simply put "It's just business." I commuted 2hrs daily to work for Mr. Steve Gates and quit a job that paid me 75K per year! I have 2 small children that were taken out of a great...
The complaint has been investigated and resolved to the customer’s satisfaction.
I noticed a charge on my Discover Card 7/01/08 amount $33.85 from Gardners Choice Hartford, Mi. I'm NOT a gardner -called Discover and contested charge 7/6/08 they implemented a temporary credit pending investigation. On 7/18/08 I received a package from Gardners Choice and promptly called Discover Card to question their credit and investigation. I wa...
The complaint has been investigated and resolved to the customer’s satisfaction.
I paid a balance in full and closed my JC Penneys account, I then received letters asking if I wanted to keep the insurance, if I did I needed to send payment with the enclosed statement. If I no longer wanted the insurance I needed to do nothing. I did not return the statement with payment yet JC Penney applied the charges for insurance to an account that...
The complaint has been investigated and resolved to the customer’s satisfaction.
My mom paid $44.00 a month for this insurance for over 10 years. When she passed in April of 2002, I was told that there was a record of the insurance, but it had lapsed. Who would allow a policy to lapse after investing in it for ten years? She paid $50, 000.00 or more over this time period but, I as her sole heir, received nothing.
I'm still paying for...
The complaint has been investigated and resolved to the customer’s satisfaction.
I re did my mortgage with Wells Fargo a year ago and was totally abused by the agent. She lied and ignored me, then sent me the paper the day before signing with the interest rate and payment information.. On the day of signing, I came across a document which seemed to indicate that I would have to pay the taxes - I had requested that the taxes be included...
The complaint has been investigated and resolved to the customer’s satisfaction.
I ordered 2 items from Toysrus.com on 11/24/99. I received one right away. When I hadn't received the other within two weeks, I contacted their customer service (30 minute wait on the phone) and they assured me it would be out within 4 days. After 4 days, I checked my order status online. It still hadn't shipped. I called customer service (only 20 minute...
The complaint has been investigated and resolved to the customer’s satisfaction.
We have had a contract service for 4 phones with USC for 4 years. We recently ended up getting our svc shut off after a bout with unemployment. (Note that we knew we were running behind, but had no warning from USC, and my emails asking them to work with us were met with a form of "bummer".) When I emailed to find out what it would cost to get them turned...
