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BioFOG / SCOE10X.com
reviews & complaints

BioFOG / SCOE10X.com
reviews & complaints

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6 complaints
3 resolved 3 unresolved
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G
11:37 am
Featured review
This review was chosen algorithmically as the most valued customer feedback.

Purchased this product and used it just as directed. Scoe 10x did nothing to eliminate odors. Since they boasted about their 100% satisfaction or money back guarantee, I bought it with high expectations. This product is crap and does not work. This is a scam. Called customer support for a refund and was told to bad. I tried this product every way that wa...

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R
4:28 pm
Featured review
This review was chosen algorithmically as the most valued customer feedback.

While I do not have a complaint about the scoe 10x product itself, the biofog customer service is one of the rudest and most condescending I have encountered! Product instructions on their website indicate a dilution ratio of either 1:9 or 1:8. As I had a particular malodor and wanted to mix it correctly, you would "think" the csrs could answer that. Left...

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K
1:55 pm
Verified customer This complaint was posted by a verified customer. Learn more
Featured review
This review was chosen algorithmically as the most valued customer feedback.

I also purchased scoe 10 after reading all the positive reviews. It did not work for me. I followed all the directions. I sent in my own 50-50 review. It was never published on their website which leads me to believe they only post the "glowing" reviews and not the negative ones on their website. I did email them and ask why they never posted any negative...

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A
3:46 am
Resolved
The complaint has been investigated and resolved to the customer’s satisfaction.
Featured review
This review was chosen algorithmically as the most valued customer feedback.

I ordered a starter kit, expecting a bottle of decent size. Instead they mailed me a large, cheap plastic bottle to put the liquid in (99 cents) and a tiny 4 oz. Bottle of the supposedly fabulous liquid, which smells like soap and bleach. I unknowingly, paid $25.90, incl. Shipping ($5.95). This is a rip off, I did not need or want the plastic bottle, just a...

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Z
7:50 am
Resolved
The complaint has been investigated and resolved to the customer’s satisfaction.
Featured review
This review was chosen algorithmically as the most valued customer feedback.

The company biofog sells a product called scoe 10x that is 'guaranteed' to eliminate all annoying odors from numerous surfaces and materials. I bought a 32oz. Bottle of concentrated product for $80.00 and used it to attempt to remove the odor of dog urine from the subfloor of a house I recently bought. I used the product exactly according to instructions on...

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V
9:04 am
Resolved
The complaint has been investigated and resolved to the customer’s satisfaction.
Featured review
This review was chosen algorithmically as the most valued customer feedback.

I purchased the 32 oz scoe 10x and used as directed over several days to eliminate odor in a coffee table. I tried using this product both ways, letting it dry and the saturation method. It did not work, therefore I returned it with my original purchase receipt for their 'guaranteed full purchase price plus shipping and handling charge refund.' The only...

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BioFOG / SCOE10X.com contacts

Phone number

+1 678 648 4016

Website

www.scoe10x.com
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