Activity by Valerie
Registration date: Apr 04, 2009
700 helpful votes
Complaints
5420
Reviews
0
Comments
3951
Valerie’s complaints
Oct 29, 2008
10:44 am UTC
The complaint has been investigated and resolved to the customer’s satisfaction.
We have been fighting with the Bosch rep here in Washington for over four months now. We have a Bosch dishwasher that is only two years old and even prewashing will not guarantee that the dishes will come out clean. We have put over three hundred dollars into this machine and still it won't work. You could not give me another one of these dishwashers and...
Oct 29, 2008
10:34 am UTC
The complaint has been investigated and resolved to the customer’s satisfaction.
I would have once rated The Nespresso Club highly but this year is a different story. Nespresso has left a bitter taste in my mouth, and not because of their coffee. I used to love Nespresso Club but that's all changed. Things do go wrong and when companies put them right it leaves you feeling more loyal. Nespresso Club had ample chance to redeem themselve...
Oct 29, 2008
10:27 am UTC
The complaint has been investigated and resolved to the customer’s satisfaction.
The Dualit 84036 Coffee Maker is in my opinion the worst thing anyone could possible buy to make coffee. It's hard to use, hard to clean and expensive. A cheap filter machine will produce FAR FAR better results, it definitely has done for me.
Oct 29, 2008
10:21 am UTC
The complaint has been investigated and resolved to the customer’s satisfaction.
Breaks down regularly. Filter doesn't work and lets all the crap clog up your pipes. Will need replacing within 18 months. Don't bother buying one this BDW10 dishwasher. Spend a little more money, avoid Baumatic and get one which will work.
Oct 29, 2008
10:20 am UTC
The complaint has been investigated and resolved to the customer’s satisfaction.
It doesn't clean the dishes at least half of the time. The detergent does not get dissolved. After nine months of operation on my LG LDS5811WW, it appears that the motor has burnt out, and getting a service appointment has been one problem after another. This is the second major LG product that I have had problems with (the other was a TV), and calling customer service is an exercise in futility.
Oct 29, 2008
7:48 am UTC
The complaint has been investigated and resolved to the customer’s satisfaction.
I ordered regcure from paretologic you know that windows cleaner that is supposedly free and it scans you computer and finds 998 errors and when you click fix it it tells you you have to buy the program for $39.90. Well from compusa.com it was listed as being $18.99 and available for immediate download. I paid them thru paypal 10/18 /08. I was not able to...
Oct 29, 2008
7:45 am UTC
The complaint has been investigated and resolved to the customer’s satisfaction.
I had bid on few items from Bidz.com. When my job was eliminated I contacted the company and explained that I would not be able to purchase the items and to go ahead and repost the items for bid to others. Bidz went ahead and used my credit card information and processed the items without my permission. They would not return my calls when I called to talk...
Oct 29, 2008
7:31 am UTC
The complaint has been investigated and resolved to the customer’s satisfaction.
On November 30, 2007 we bought eight Kelly commercial truck tires from Miami Tiresoles in Hileah Gardens, Florida. Over the weekend, one tire went flat. We returned to Miami Tiresoles Monday morning. The only thing they could find was a valve stem leaking so they replaced that at no cost to us.
We were leased to a company which has mostly light load...
Oct 28, 2008
3:15 pm UTC
The complaint has been investigated and resolved to the customer’s satisfaction.
This PDA has everything but it just doesn't seem to gel. From the dreadful keyboard to the motorola styled bendy screen. I have windows 6.1 on my Omnia which is fast and reliable but on the X1 it's sluggish and stalls, in fact the whole thing shut down on me twice! the Apps for the phone are appalling(windows apps fine) camera dreadful for a PDA of thi...
Oct 28, 2008
2:50 pm UTC
The complaint has been investigated and resolved to the customer’s satisfaction.
I went into the TD Ameritrade branch in Pasadena, California to open an account after speaking with one of their staff on the phone the previous day. I'd done this to make sure I'd have everything I needed with me when I went there as it would be tax deadline (April 15) and I'd have less than an hour to complete my business. The person I spoke with on the...
Oct 28, 2008
2:36 pm UTC
The complaint has been investigated and resolved to the customer’s satisfaction.
I own around 10 laptops for my business of various makes and have used various makes of laptops over the years such as Hp, fujitsu, Asus, compaq, dell and going back to the IBM thinkpads many years ago and i have not had many problems with any of them. This is the first and LAST ACER, I have to say this is the poorest quality one i have ever had in the 10...
Oct 28, 2008
2:31 pm UTC
The complaint has been investigated and resolved to the customer’s satisfaction.
Warranty has been useless for me... Beware that battery warranty is only 1 year, despite purchasing 3 yr warranty. Customer service waits for warranty to elapse before they return complaint calls. Computer keys failed within 2 months, battery within 4 months, they have not yet replaced item stating that machines are only replaced within the first month. 3...
Oct 28, 2008
2:24 pm UTC
The complaint has been investigated and resolved to the customer’s satisfaction.
I purchased a Sharp LC 20S1E LCD TV in March 2003, and it lasted 13 months. Luckily, I was offered a replacement, and that one lasted 18 months, whoopee. I called Sharp only to be advised that 'Madam we do not deal with members of the public'! The dealer wasn't interested (Coop), and there is no independent company prepared to assess or repair it, except Sharp, through an agent, and at a huge cost.
Oct 28, 2008
2:16 pm UTC
The complaint has been investigated and resolved to the customer’s satisfaction.
When we bought our LG RZ-20LA70 we were quite pleased but after a year it blew up! We called LG direct! But wasn't them direct was a sub contractor help line who couldn't help! Called them 3-4 times! Wrote to LG twice with no reply. Technicians report was the main circuit board had blown. Cost of repair of £150 + I WOULD NOT RECOMMEND BUYING LG LCD TVs TO...
Oct 28, 2008
2:15 pm UTC
The complaint has been investigated and resolved to the customer’s satisfaction.
I chose the Hitachi 17LD4200 TV because it had component connections for my DVD player. However, on delivery, it became very obvious that this is a computer monitor first, and TV functions have been added. Tragically the TV tuner they have chosen to use is, going by my experiences, a cheap and less than cheerful one. There is no auto set-up for channel...
Oct 28, 2008
2:13 pm UTC
The complaint has been investigated and resolved to the customer’s satisfaction.
My LCD screen was cracked when I took it from the box. Took it to authorized Sharp service center and Sharp refused to repair or replace it even thought it was less than 2 weeks old. Best Buy would not touch it. I had my receipt, box and all packaging. Be very careful as Sharp makes excuses as to why they will not honor their warranty. Very hard to deal...
Oct 28, 2008
1:58 pm UTC
The complaint has been investigated and resolved to the customer’s satisfaction.
My advice is to never purchase an AXA travel insurance policy from AXA or Essential Travel, not now or in the future. Their policy was not worth the paper it was printed on. If it had not been for his friends and the fact he was still able to use his mobile phone, he would have been entirely on his own.
Oct 28, 2008
1:39 pm UTC
The complaint has been investigated and resolved to the customer’s satisfaction.
Adrian Flux Travel Insurance never passed on my details so when I called for assistance I had none. I had no calls back to me after 24hrs so decided I had to make my own arrangements. I don't have a credit card so drove my car home from Germany and caused £13, 000 of damages. Ombudsman has confirmed Flux are at fault and awarded me £200 for a clerical...
Oct 28, 2008
1:31 pm UTC
The complaint has been investigated and resolved to the customer’s satisfaction.
I bought an Indesit washing machine many years ago which lasted me over ten years. I don't think Indesit are building them to last for very long any more! If you intend on buying a brand new washing machine every year then this one is just fine. I wouldn't recommend this washing machine to anyone. It lasted a year then that was it. Towards the end (of...
Oct 28, 2008
1:20 pm UTC
The complaint has been investigated and resolved to the customer’s satisfaction.
I am now faced with having to purchase a new washing machine as my Beko WMA520S balance weight has fallen off after the bolts holding it sheared off. This is unacceptable on a 2 year old machine that is only used 3 times a week for domestic use, i have complained to Beko but wont hold my breath.
Oct 28, 2008
12:42 pm UTC
The complaint has been investigated and resolved to the customer’s satisfaction.
Following is a copy of a report I sent to Stephen Six, Kansas Atty. General:
'On June 13th we discontinued cell phone service with Alltel as we had changed providers to Nex-Tech, our local rural telephone company. Our billing cycle with Alltel was from the 9th of each month so we received 4 days service in June from Alltel. We were billed $60.59 and when I...
Oct 28, 2008
12:23 pm UTC
The complaint has been investigated and resolved to the customer’s satisfaction.
Sunday at 6am in the morning my brother in law parked his car in the visitor spot with the pass in the mirror. We came back to the house at approximately 3:30pm and saw that the van was not where he parked it.
I contacted the police and was told that Dominion Wreckers had towed it. I was given a phone number to call and the lady that answered the phone...
Oct 28, 2008
12:02 pm UTC
The complaint has been investigated and resolved to the customer’s satisfaction.
I purchased a Dell Inspiron desktop. I couldn't get a monitor to work with it and chatted to support people online who informed me that they could "definitely" help, then after half an hour or so said it was outside their "service domain." They gave me an 800 number, which I called, waited for a rep, was disconnected. Spoke to a rep, who took down my...
Oct 28, 2008
11:56 am UTC
The complaint has been investigated and resolved to the customer’s satisfaction.
First Data Of Simi Valley CA is currently my credit card processing company and I am writing to report some of their latest scams and deceptive tactics that are misleading the public. While reviewing the September statement we discovered a charge for $119.75 under annual compliance service, this charge was not authorized by me and offers no value added to...
Oct 28, 2008
11:54 am UTC
The complaint has been investigated and resolved to the customer’s satisfaction.
On 17 October 08 I ordered a Denon receiver from Abe's of Maine. One acknowledgment email and nothing further.
By late Monday, 20 October, I checked the Abe's of Maine web site and found no progress on the order. Moreover, the transaction had not been charged to my credit card. I checked the web and found lots of complaints about Abe's of Maine concerning...