Harassing phone calls rude and disrespectful employees. They have no empathy whatsoever when you are trying to explain to them about your situation. All they care for is that they get their money at whatever cost. I've lost countless hours of sleep with this problem. I have done my best to pay all that i owe them. Yet they still harass me very often even when i let them know that i am sending their money. They promise something that later is so heart wrenching. No longer will i ever be so easily convinced by this type of loans. ever.
I signed my grandson up for music lessens Dec 2017, know lessens i have called and called and here it is Oct 2017 no refund. Do not use these people. They are scam artist. They have a Customer service contact number on there web site. call it and you get answered by a recording and will never get a call back so don't wast your time. If you have money to throw away here is the place to do it. They stay in business because of fools like me. Hear one and all don't be a fool and pay money with out checking them out.
The title is true on two counts. I ordered the flat iron because the infomercial indicated that you would not burn your head or ears because the edges remained cool to touch... Not... then the handle became extremely hot - too hot to keep holding on to so I decided to send it back. Well that was back on 7/23/08. After speaking to a representative and waiting a long time for a return label I have still not received my refund of $139.97 less S&H. I have called the company on several occasions and they assure me that my refund will be credited to my card. So far nothing.
One month has passed since my last phone call with a representative who indicated that a refund was on its way. When I called today the recording said that the offices are closed and are opened only from 8 a.m. to 9 p.m. Monday - Friday. Well its 2 p.m. on Thursday and no answer. I think I have been had. I will wait about two more weeks or until my next statement... then I'll probably report this to the Better Business Bureau.
http://helpwithmybank.gov/complaints/index.html
http://www.ftc.gov/
Here is the link which will be very helpful! You probably remember that I wrote a complaint on 8/12/08 on this web site and now I see more and more people joining against this company. Lets join together and send our complaints to the GOVERNMENT together. Again Saxon Mortgage do not have my papers and they said they have closed the file without my knowledge. I have faxed them the papers again on 9/30/08. Good luck everybody
Saxon Mortgage Services — Predatory services!
/URL removed/
http://www.state.il.us/court/opinions/appellatecourt/2000/1stdistrict/march/html/1992577.htm
Inmate called representing himself as an emergency officer and stated a family member had been in an accident and that I was to call a number. I did so and it opened the call forward feature so the inmate forwarded his calls to my number.
The sad part is CBS will not take care of it and I did have a family member who was in serious car accident at the same time. This is not the end of this.people be aware and don't fall like we did.
CBS really needs to fix their system.Correctional billing systems stinks.
I received my VISA bill with a charge of $79.99 from classiccloseouts.com. I called the number printed on the VISA statement - [protected] to inquire; the only thing you can do is leave a message, even during business hours. I've left several and haven't received any response back.
I filled out inquiries on the classiccloseouts 24/7 customer service screen. Nothing. I only made one purchase through them back in 2/07; this charge came through on 8/22/08.
I won't do business with them again. If you have been scammed by them, please help others and leave a posting.
Ordered a trial sample which said it was free only pay for shipping which was 4.95. My bank account has since been plundered for almost $300 for this product which I never would have reordered because it does nothing it advertises which is losing weight. I have tried to get in touch with said company to no avail. I will not have to go to bank and put a block on this company or if they don't allow me to, I will have to cancel my checking acct. This product is being sold with Oprah's endorsement. I would like to know if she knows what this company is doing in her name.
I too was a client or in in this case a victim of JK Harris. They promise you the world and deliver you nothing. My expectation in entering a contract with them was that I was getting experts who understand how to navigate through the IRS and get things done for you. Secondly, they would be driving these efforts and keep me informed on a regular basis. Well, as you can imagine nothing further from the truth and they did not meet any of my expectations. I had to constantly ask for updates. I had to constantly send more and more paperwork and etc... To make a long story short I did all the work and made my own arrangements with the IRS. Jk Harris are Sales Consultants interesting in making sales versus making folks lives a little easier as they claim--I would participate in any class action suit. Count me IN.
Livelifelean.net is a weight loss web site of some sort which you apparently subscribe to by small print when you order Wu-Yi tea online. You have to cancel through them separately from anything you do with Wu-Yi tea. The number that you need in order to do this is [protected]. I just found out about this and canceled, so we'll see if they charge my account again. I will be having my states attorney call them if they do. This is a scam, and it is one that people need to be aware of. The man even tried to get me to keep the subscription to the online site when I called him up fuming mad!
I've bought 3 new Kia's over the last 12 years - My 2003 Rio with 60, 000 miles on it just lost its' transmission without warning - One minute it was fine, the next there was transmission fluid everywhere. It was then that I learned that the 100, 000 mile/10 year warranty the salesman bragged about wasn't worth the paper it was written on as my warranty expired 3 months ago. When I purchased my cars (all three of them) NO ONE mentioned that the 100, 000 mile warranty was an additional expense nor offered to let purchase it. After spending $3, 100 for a new tranny - that initial low cost of the Rio isn't such a good bargain after all. Be forewarned - My advice is to stay far far away from Kia's.
I was recently calling around to inquire about tv service alternatives to cable. I spoke with Direct TV, Verizon and Dish Network and provided each with the information that they claimed they needed to see what I qualified for so I could make an informed decision as to what direction I would go. The following day I discovered that Dish Network had charged my bank account $199.00 although I had never ordered service or authorized them to do so. This caused over $175.00 in overdraft charges and though they said that they would refund the $199.00 they would do nothing about the overdraft fees that their error caused. Trying to get anything done about it at all was a long frustratingly drawn out affair and offered very little satisfaction. I would recommend that anyone considering doing business with this company to reconsider do to their fraudulent practices and extremely poor customer service.
I bought a Compaq laptop computer from Best Buy. 6 months later the screen backlight went out. I took it back to Best Buy, and they said that, since I hadn't bought their service plan and despite the 1-year HP warranty, the only thing they could do is shop it back to HP for me. They did all but call me a ### for not buying the service plan! They said HP would charge me at lease $500 to repair it, and I should instead let them sell me a new computer. I called HP. They had it picked up the next day. I had it back repaired 3 days later (and over a weekend). It never cost me a cent. Geek Squad is NOT to be trusted!
I saw the CASH CALL commercial and looked it up on the computer. Immediately Cash Call asked for an email... After then they would direct me to other sites. I was so frustrated with the runaround other sites would ask for a lot of personal info then nothing... I stopped the inquiry. I've been getting 35 to 100 emails a day from companies wanting me to give me a loan.
They all do the same ask for an email and other info then direct me to other sites.
THEIR SELLING EMAIL LISTS TO OTHER COMPANIES.
HOW CAN I HAVE THESE BOGUS EMAILS STOPPED.
I was laid off from my job in August. It was 6 weeks before I found another job. Naturally we got behind on some of our bills (including our car loan with Americredit) We have desperately tried to catch up. We are currently 1 month behind now. These other horror stories really have me worried. Americredit calls my home at least 8 - 10 times a day, even on Sundays, which really makes me mad. I finally told the lady I was tired of them calling, there was no need in 8 times a day. I have children who go to bed early. They have called as late as 9:00. I'm not trying to get by without paying, it is going to take us a little while to catch back up. Why can't they understand that?
When i subscribed to directtv i was told what great service they provide, etc. When i called to find out why my bill was 41.50 more than it should have been i was told NFL ticket was added to my account. I did not order this and hate the NFL. When i called to try and get this taken off and canceled, I was told by the "Phillipine" office that they would not do this. Even though i did not order it. they rip you off. I will see you in court, you ### suckers. I have a perfect 2-0 record looking to make it 3-0 at your expense.
I am one of the foreclosures with Indymac. My home is one that I live in, so I'm not a "house flipper". So, things are bad and I get in touch with Indymac's loss mitigation specialist. Basically, all he has to say is that I either have to come up with a lump sum to refinance or I have to furnish proof of more income! If I had money I wouldn't be losing my house!
To top it all off, the house is now not even worth $125, 000 (not selling at that price on the MLS over the past 8 months). This Indymac guy says if I refinance the house is worth $164, 000... I am wondering what planet he is on? Now, I've written Micheal Perry CEO for help, one week ago, and have heard NOTHING!
Now, wonder why the banks continue to fail. If they operate like this one, their properties are just going to rot and lose value, instead of them getting something... they are choosing to get nothing...
Comcast web site refuses to give general product information unless you enter your street address. And, you can't send comments on their web site without entering even more personal information. If you want to compare their service with others, you can't access the information. They shouldn't have an internet site that doesn't provide consumers with general price information. It isn't a safe feeling to feel forced to enter a street address.
All they should require is a zip code. If your area is blocked out of service, then there should be a notice stating the areas where service isn't available along with the product information.
The Comcast web site is very User Unfriendly.
We have been loyal customers of Delta for many, many years and several times in the past used their skymiles program to take trips. We have found in the past the airline to be responsive and the customer service representatives to be helpful. However that does not appear to be the case any longer. I wanted to put out a warning to anyone who might be considering flying Delta or using their credit cards for the frequent flyer miles. Their customer service, along with their other services, has been rapidly declining. Our recent experience with several customer service representatives and the Delta website left us frustrated, angry and flightless.
My daughter has been working hard for years to graduate from high school with a college associates degree, several scholarships and as a member of the top ballroom dance team in the US. Needless to say this doesn't give her a lot of time to relax. As proud parents, and in appreciation for the scholarships she earned, we are using her graduation, not to mention the money we will be saving on tuition, as an excuse to start planning a big graduation trip. We love to travel and will use any excuse we can find and giving her some time to relax after years of hard work seemed like a good excuse to me.
We have saved Delta frequent flyer miles for years, flying with Delta and using their frequent flyer credit card faithfully to save miles in anticipation of a big trip. We have used these miles in the past and while it took some work and compromise to get flights, we found the customer service people were very helpful and we ended up getting flights that worked for us. We expected to have the same experience this time and had no trepidation about getting flights as we were starting our search many months ahead of time.
The first step to get these (not anywhere near) free flights was transferring miles from various accounts (mine, brothers) into my husbands account to have enough miles in the same account for the international flights we wanted. Now 1 cent per mile, plus a $30 fee doesn't seem like that much when you read it, but it sure adds up. To transfer 30, 000 miles that ends up being $330. Of course you can only transfer 30, 000 miles at a time so there are more fees if you transfer more. Fortunately for us we didn't need to transfer more than 30, 000 from any one account, but we still ended up paying around $760 for the transfers. We thought in the end it would be worth it considering the costs of international flights and the fact that we need 3 tickets. Of course if you get international flights with frequent flyer miles it will cost you around $200 in additional fees to reserve the flights, so the costs would end up being around $1360. Pretty good for 3 international tickets, though we have to do a lot of work and not get our first, second, tenth, twelfth choice of times and places to fly, but certainly not “free” and certainly not a good deal if you can't get any flights.
Now all the miles are in the right place it's time to start to try to reserve our flights. The website is, to put it simply, terrible. I'm fairly savvy at working around these difficult websites having reserved many flights before. However I found this one beyond frustrating and was unable to reserve a flight. The calendar changed constantly (even between steps of a single session) I later learned from the developer's blog that it was essentially because it was too computer intensive to show all of the flights on the calendar. Their technical workaround? Essentially to show random (and apparently also some nonexistent and/or fully booked) flights, since they couldn't show them all. When I managed to wrestle a flight I wanted into existence, I would invariably get 'There is a problem' or 'please try your request again' or “this flight was just fully booked” when I tried to book them. This same thing would happen again, and again, and again.
After several days of trying to work with the website I had some time so I called the number provided, figuring I'd go ahead and spend the extra money and see if they could help me. After all they had been helpful before when I was trying to reserve flights. I was on hold until, as the sun was sinking in the sky, I had to hang up. 2 days later after unsuccessfully trying to use the website again, I called and waited on hold again until finally I got a live, though snippy, person. I was told that I couldn't make reservations because it was my husbands account. Ok, that's understandable. I'll keep trying to use the website, I thought, and if I can't get a reservation my husband can call when he has timel.
My husband called 2 nights later. By now I had been trying to reserve flights for around 2 weeks with no success, mainly because of the website who's programmers appear to be as competent as our current crop of politicians. My husband put the phone on speaker during the interminable wait on hold, so I heard the whole conversation. It went something like this:
Husband: I'd like to reserve an international flight with my frequent flyer miles, we need to have skysaver flights as we don't have enough miles...
CSR (interrupting): What cities?
Husband: Ideally we'd like to fly from ___ to ____ around May 25th, returning around June 10th, but we are flexible.
CSR: I'm only showing Skychoice (expensive in miles) flights for those cities around that date
Husband: We have found another flight that would work, but we've been unable to get it reserved online. Your website seems to be having some problems. Are you able reserve these other flights for us?
CSR: I CAN'T DO ANYTHING FOR YOU THAT YOU CAN'T DO ON THE WEBSITE. I HAVE THE SAME INFORMATION YOU SEE THERE. YOUR FLIGHTS ARE FAR ENOUGH IN THE FUTURE THAT IF YOU WAIT AND KEEP CHECKING BETTER FLIGHTS FOR YOU WILL LIKELY BECOME AVAILABLE.
Husband: so you recommend we wait?
CSR: yes sir, your flights are far enough out that I recommend you wait and keep checking on the website to get the flights you want.
Husband: but we are having trouble with the website. It won't let us reserve the flights that we want. We're found flights to ------- instead of ------- that we'd be ok with but we can't seem to reserve them online.
CSR: sir, I can't do anything for you that you can't do yourself on the website, and really your flights are far enough out there is no hurry.
Husband: so I should keep checking and trying to reserve on the online?
CSR: Yes sir
Upshot of the conversation : Your call is important to us, please don't bother calling again. We don't have the time, energy, desire or ability to help you.
I kept trying online for flights. There are 3 airports we are willing to fly out of and 10 we are willing to fly into and our range is about 5 days on either end and still it's difficult to find flights and when I do find flights that we could work with the website continues to tell me it's having problems, try again. It gives the number to call, but we've been told that will not do us any good, as well as costing more, so we don't call. Many flights suddenly start being “just fully booked” when I want them, interestingly on different days, different places, different times and all “just fully booked” within minutes of each other, as well as the same old “We are having a problem ”.
A fews days later when I hop on the site for my daily try at getting flights low and behold the cost of the least mileage flights in miles has gone up ...10, 000 miles Per Person ! That's 30, 000 miles that we don't have. ARGH...I'm so frustrated. Why didn't the CSR warn us that prices on all flights were going up? Instead he encouraged us to wait. This is what we get for following delta's advice and being patient with them. I start to wonder if the CSRs were coached to have people put off booking their flights until the price raise was in place and this is why the CSR was so unhelpful. That seems like a definite possibility. I wonder a little too about the website not allowing me to book for weeks prior to the price raise, but I don't want to get too conspiratorial.
My husband is home so we call customer service, on speaker phone, to talk to one unhelpful and uncompassionate CSR and are passed on to her equally unhelpful and uncaring supervisor. We are told that A) they aren't responsible if their website doesn't work B) they aren't responsible for what their customer service people say and C) This is the first complaint they have ever gotten about their website. Well that last is a demonstrable falsehood...or in other words a lie...see http://blog.delta.com/2008/07/31/the-award-ticket-calendar/#comments for just one source of complaints. It's not hard to find others if you look around online a bit. She tells us we should have continued to call instead of trying to use the website and that they did not force us to not call. Well maybe we should have, but it didn't help the times we did call and we were told, by a Delta representative, that it would be a pointless waste of our time to call. We were also told, by a Delta representative that there was no hurry to reserve. If they aren't responsible for their website or their customer service, just what are they responsible for? Hopefully at least for their airplane maintenance. We got no apology or helpful suggestion from these people. Not one scintilla of compassion for our situation, just rudeness. The CSR manager said that she didn't know what the other CSR had told us, in other words she thought we were lying. I offered to give her the CSRs name and the time we called so they could see if they have a recording or at least talk to him, but she wasn't interested in actually finding out what he had said, just in accusing us of not being truthful.
To summarize Delta appears to have, at the least a website run by incompetent programmers that they do not take any responsibility for. They have CSRs who are not their responsibility either and are not only unhelpful, but flat out liars. It appears to me they had been told to encourage people to put off reserving frequent flyer mile flights until Delta could get their new mileage requirements in place. At worst they even sabotaged their own website so that people would not be able to reserve flights before the rate change. No way we can get 30, 000 more skymiles in time to get any flights no matter how flexible we are or what difficulties we are willing to go through to get them. Looks like, thanks to Delta's great customer service and concern for their customers, my daughter won't be getting her trip after all.
I have recently joined Direct Buy and I have not been completely satisfied. It seems as if every time I go and make a purchase initially it seems like a wonderful deal until they give me my form back with the shipping cost. All of my savings that I think I am getting ends up going to my shipping fee.
I made one purchase for $85.00 and my total after shipping and taxes was $153.00! There went my savings I thought I was getting. Another purchase of 2 items that cost $231.00 each had a shipping fee of $150.00 each! I was shocked.
I was informed in my introduction that I would have to pay shipping fees, but was told that they are usually very reasonable and with some retailers it would be free. I do not think the total price should double after shipping fees. That is not reasonable and they should not lead people to believe that.
I am having a hard time seeing the good that is coming out of my membership. I have not saved any money yet. I'm not giving up hope just yet though. I'm going to attempt a few more purchases to see if they work out better for me. If things go as they have been though I will definitely declare Direct Buy a rip off!
I purchased the Kiyoseki and was very impressed that it worked extremely well on my hair. Impressed for the first week. After that, the on/off switch did not work. Called their customer service and was told a RA label would be sent to me via email so I could return it. Two weeks later, no email so I called again and was told an RA label would be sent to me via postal service. It has been about a month and a half and still no RA label. Snail mail has NEVER been so slow. I will never ever recommend this to anyone no matter how well it worked on my hair, which is hard to deal with. I am more pissed off about the so called customer service than I am the product since I did not have much time to actually get the full impact of the product.
We have used Travelocity on many occasions to book our trips. Never again! We made a reservation several months ago for a Holiday Inn in our daughter's town for her college Homecoming weekend. Well, we visited the town for her college's Parent's Day weekend and--THE HOTEL WASN'T FINISHED BEING BUILT YET (!), and won't be for another few months--well after the Homecoming weekend... A lot of good our "confirmation number" will do us.
So basically we're screwed--everything within a 40 mile radius is booked, booked, booked. And try and call Travelocity's so-called customer service line--First you get some guy, who calls him self "Justin" but sounds like he is from Calcutta. Well, "Justin" made a few phone calls and he was going to get back to us within 24-48 hours. 5 days later we still await the phone call...
Funny thing is--if we canceled our reservations on short notice, they clearly state our credit card could be billed. We are stuck without a room on short notice, and we get nada, zip, zilch.
Thanks for nothing, Travelocity.
I ordered this warranty for my 2001 Honda Odyssey with 135000 miles on it. My salesman went over and over everything that it covered. I've had 2 major repairs since I purchased the warranty and neither was covered - a catalytic converter and the air condition compressor. When I called about coverage, they said only the engine, the transmission, and the water pump are covered. What a joke! Both of those are major parts. I would have thought if the a/c wasn't covered, at least the catalytic converter would be, it's engine related! Obviously not. I spend way to much money to get the minimal coverage I have.
I immediately asked for a refund and I was told I would have to provide about a copy of my contract, proof of mileage, date I want the contract canceled, and I could send if via mail or fax, then they would tell me how much my refund will be, according to the mileage and date of cancellation. I want a full refund. It's a joke! BEWARE! I should have checked the internet immediately. My salesman was excellent, and excellent scam artist. BE VERY CAREFUL!
I had $11 in my account and purchased something for $1 and unauthorized charge was made for $14.95. Now i am overdrawn by -$4.00. I contact them and said the charge was unauthorized and shouldn't have even been overdrawn. 53rd bank then charges me $66 in fees ( even though the $1 charge was made first) They tell me i need to file a dispute, but not at there location so i have to drive to another location (and waste gas) At that location they tell me to go online or call the company that overdrew me b/c they are responsible for the $66 in fees.
I called them they credited my account the $14.95 but not the fees. I wrote 53rd head quarters and am still waiting on a reply. The next day i go to the bank and deposit money so i now have $102 in my account.
The next day after that I get a direct deposit of $304 but when i look i only have $328 because they charged me $74 in overdraft fees. When i called and spoke with the supervisor he told me that they charge me a fee for a transaction that money was put aside for but not approved and they don't post fees until that night. Which didn't make any sense b/c even online it shows that transaction cleared which left me with my original $11. The other transaction they charged was for the same thing they already charged me for the $1 transaction, but he told me there was nothing he could do. (BULL)
I have been with them for 8 years roughly. Its time to switch banks! $140 in fees because of an authorized transaction and they don't help you. I hope their bank goes under.
I just received a letter from American Express stating that they were revising our corporate credit limit down to $8, 000. Our current balance is around $7800. We've had credit as high as $25, 000 on this account. We've had the account since 1996 and have never made a late payment. As a result of this decision, two of our 3 employees will not be payed today and will have to wait until next week.
My concern is not that they lowered the limit. My problem is that they did it without calling or warning or even offering a one week or so grace period. We could have made other arrangements. But obviously, They are not concerned with helping the small businesses they claim to care so much about. Shame on you American Express. We will be closing our account with you and will tell as many associates as we can about your treatment of our company.
Two charges on my last credit card statement I didn't recognize led me to Googling Easy Saver and American Leisure and discover this site. We see we have been ripped off like many other unsuspecting well meaning citizens. I will contact my cousin who is a lawyer with the FTC in Wash. DC and see what she suggests, besides the other great suggestions in the other reports.
This may be an international ring.
