My vows start over a year ago. Firstly i got my card and check books only after a month. The agent apparently got my email address wrong. I rechecked the application and saw that it was the error of the bank. Last month applied for a debit card. Never got it so far. First it was sent to my old address. I had updated my address before requesting this card.Then still no answer... don't have the courtesy to call or email to find out about my location. Next i come to know that it has been resent because i am not on the lease. This is false if it comes in regular mail it wouldn't have been stopped. I have been receiving mail and another debit card for that fact in the mean time... CHASE BANK *** BIG TIME... its hight time they close this bank!
Wells Fargo has withdrawn approximately $800.00 from my account because my step son's account was overdrawn.
Most of this $800.00 is bank fees.
They claim that they can do this because my wife was in my account and she was in my step son's account as well.
The problem with this of course is that my step son is an adult and he is responsible for his own finances. I had no access whatsoever to his account. I had only authorized my wife to have access to my account. I never authorized the linking of my account to the performance of another person's account over which I have no control.
These are the facts. You are smart consumers. You can make your own judgements about this bank.
This is just a terrible company to deal with. Over promise and overcharge and under perform. They talk a great game but after almost a year we gave up and fired them.
Aaron moved our possessions from Dallas to Alpine Texas. They promised to shrink wrap our things to protect them. They did not. when we arrived, a 60" Sony television was broken. Instead of paying for the set, they are saying that the set was broken when they picked it up.
These are scam artists, that lie and are masquerading as legitimate movers.
I tried to prepay my phone out account on Yahoo MSN through the yahoo.msn site only, twice it charged my credit card but is not showing any balance in my phone out account. I have written to Yahoo. MSN twice, they have not replied at all.
Is Yahoo. going down the drain that they are cheating consumers now on supposedly secure payment methods.
Dishonest seller. They issued an RMA and then did not honor it. After five e-mail messages and three phone calls over a one month period, they then claimed that an RMA had never been issued! USPS confirms that ANT had received the return item. When I told them that I would contest the charge, Roger in their returns department quipped "Good luck with that, have a nice day".
You've been warned!
Moved into a new home called washington gas for service, first appointment wasnt honored. Called and there was no record of appointment. Set a new one, appointment day passed still no service this is week two at the new location. I called to find out why no service, and the response was the technician couldnt find a place to park. I live in a single family home and the street is right infront of the house and a two car garage with drive way.
DO NOT USE FTD.COM for flower purchases! Purchases are not delivered in a timely fashion or delivered at all! This is the 3rd attempt to have flowers or plants delivered and the product is NOT delivered on time or at all! It is extremely bad when other deliveries are made for flowers purchased from other individuals but NOT delivered by the spouse of the reciepient that was purchased 1 1/2 weeks in advance and at a very high cost!
Bought a Frigidaire Chest Freezer 6/22/06 . Smelling mildew around the freezer, pulled freezer back ; no mildew, floor rotting out from under freezer . It's leaking water from under it, had repair man from store of purchase come and look at it . 8/18/08 He was stumped on why it was leaking . Eveything is in working order - temp, etc. Repair man called Frigidaire Repair and got the same answer . It shouldn't be leaking . Don't know what the problem is . Called Frigidaire Consumer an they gave me the run around . Live in Rural area, They ( Frigidaire) wants second opinion . They gave 2 repair services, neither one in are area, or willing to come to area . I called back . Nothing they can do . They will give rebate with new freezer purchase . Called back now waiting on them to call in a service repair themselves to come out, not knowing how much that's going to cost .
I have 3 main applainces that are Frigidaire . If they are going to brake down at just over 2 years old, an they do not want any responsiblty to deal with it .
All I want, wished for was to be able to get my freezer repaired . My husband will fix the floor . But when no one knows what's wrong with it, an just keeps giving me the run around . WHAT am I to do ? If it was a normal repair, fine it would already be fixed . But it is not an no one wants to help, it's not their problem cause the warrenty ran out 1 yr earlier.
From: Message Author (click here to email author)
Date: Friday, 19-Sep-08 14:41:48 CDT
Business: Reply Online Consumer: Comment On This
Comment On This
I am contacting you on behalf of Electrolux Major Appliances in relation to your posting on www.complaints.com. I would like to apologize for the difficulty you have had with your appliance. I would appreciate the opportunity to discuss this issue with you so that I can personally look into this matter. In order to do so, please send me your contact information, and the best time to contact you. I would also need your model and serial number and a file number if available, so that I can research this matter. Again I regret your disappointment with your appliance and look forward to resolving this issue with you.
I called terminex to take care of temrite activity at our home, after three different cancelled appointemnts they came and quoted $1, 500.00 to take care of the problem. Again after two canceled service appointments, they finally showed up, they spent one and a half hour treating the termite. Two days later we called to let them know we still had termites flying around. We have called more the 20 times witthout getting anyone to call us and try to resolve the termite problem, everytime we call they tell us they will call us back, but never do. this is sthe wrost service I hav ever recived in my life form any service company.
Avoid purchasing here at all costs! I searched the site for replacement fog light for my 2017 MB C350 sport. Their website had a part advertised as a "direct fit OE replacement" for this model. I ordered and the next day it arrived...fantastic! Uh oh, I took the light out to the car and it was the wrong part. I called customer service to see if I could get the correct part, they told me this was the only one they had and they'd be issuing a full refund and put in "a supervisor request" for return shipping since it was their error. This was obviously just to get me off the phone as I got an email with a 20% restock fee deducted and was told to pay for shipping. We went back and forth on email several times and the "customer service" agents just asked for the same things over and over. I provided my VIN 3 time, photos of the parts not fitting, and repeated requests to have a supervisor contact me. I then called on the phone and was asked the same questions again, put on hold several times for 10 min or so and finally told BY A SUPERVISOR(!)they were denying my request because I SHOULDN'T HAVE RELIED ON THEIR MODEL NUMBER INFORMATION I somehow should have been able to tell from the photo that they had it incorrect! Since the photo is the part I received (even though it doesn't fit the car like the web site says it does) they think there is no mistake on their part and I should pay a restocking fee and return shipping! Unbelievable! Instead of thanking a customer for noting a discrepancy that could save them future customer service issues(they have yet to correct their site) they're only purpose appears to be to wear people down so they can collect some bucks even when they screw the customer. If you have ordered from this site and have a problem, don't waste more than one call to customer service, immediately dispute it with your credit card company as these guys are only wasting your time!
There are some other good summaries of nearly identical issues at stupidorjustignorant.com and beware: they also operated as US Auto Parts and they operate under several site names like partsbin.com and autopartswarehouse.com as well as some others.
Upon reading pages and pages of complaints, I find come to find out that I'm not the only one PO-ed by Toshiba's terrible customer "service".
I bought my Toshiba Satellite less than 3 months ago. The damn piece of junk already broke for the third time w/ THE SAME issue - faulty hard drive that keeps crashing.
The first time I had to drive 1.5 hrs to the CSS repair center, the tech told me it was "unusual" for a new laptop to have such a problem. The hard drive was replaced and I got the lap top back in a week or so.
August 19, 2017 - the Laptop is received from repair and powered on.
August 23, 2017 - the Laptop breakes..AGAIN.
When I dish out a nice lump of money for a product, I expect it to last me LONGER than a month...anyone else?
I call the Toshiba support, they tell me to ship it to them, claiming their techs have better equipment and training and will fix the issue, no prob.
I send the thing and get it back in about a week or two. Finally, I power it on (this past Monday) and in a few days(on wed.)GUESS WHAT?! SAME PROBLEM! They didn't fix SQUAT!
The hard drive croaked again. The system.dll is yet again "missing or corrupt", windows won't start, and the computer boots straight into a blank, black screen.
Called them, told them how it was, didn't hold any temper back, and got transferred to the Customer Relations Center where I spoke to Jose, the *&#()hole. I asked Jose if I could be transferred to a supervisor, not to be a b%^$!ch, I just wanted to speak to someone who would be the last option and get straight to the point. This piece of (^#*@ says(and I quote): "I won't let the issue escalate beyond me. So you will have to speak to me"...
Huh? But I don't want to speak to YOU...I want to speak to a supervisor. I want to explain this problem to someone who CAN do something about it. But Jose wouldn't have it. When confronted with my assumption that it pretty improbable for a hard drive to be faulty, with dead spots three times in a row, Jose snobbishly stated: "We don't expect our customers to know anything about proper functioning of hardware. Only our techs would know that." (aka. your too stupid to know anything about the complicated clockwork of a computer, so I'm just going to ignore anything you say concerning the issue). When it came down to my options, the very rude *#^*@face gave me the good, 'ol run-around: "*sigh*Mam', you have two options. You can either take your laptop to a repair center. Or you can send it in to our repair depot."
Hmmm..sounds familiar. OH WAIT! Because I already did that! And the problem was still not resolved.
Given the fact that this "customer relations manager" failed to assist, and plainly just told me to f -off, I decided to call back.
The results?
The customer support rep(which, despite the same bullcrap, was a bit more properly mannered) promised that everything will be taken care of...
..once I send the laptop in for repair...again...
Stating that he will write up a "full repot" on this case and make sure that the techs run all the proper test, Eric assured me that they will do everything in their power so that I "will never experience the same problem again".
Ok Eric. I got your word for it...and your employee ID.
So you better be right.
The laptop will ship out tomorrow. I'll get back to you all on the final outcome.
Read this with a humorous background music playing in your mind as it is a comedy. If any item in here is not clear, I apologize and mean no disrespect and will immediately revise the wording upon notification.
I have been a citibank customer for nearly 20 years and I HAD 20+ cards with them with various lines of credit and balances on them. I felt like no more than 30% debt to credit available ratio. I never had a late payment count and paid full each month with over 100000$ in purchases each year.
So why did they close almost all of these 20 accounts with no warning and no phone call?
Well, because I decided I want the perks of a few other cards from Bank of America, Bank of hawaii and Citibank and in a 3 month period I got all of the cards I asked for and got the perks and then did not use the cards that much. So where's the problem you ask, well I guess SOME banks use the "Number of Inquires" on your credit report to decide that you are in trouble and seeking more credit to bail yourself out and they just whack your open accounts instead of checking to see you don't use all your credit and have for the most part a spotless long term record.
I called them and they looked into the account and basically gave the sensation that it really should not have been done the way it was and I told them that they are upsetting me. Banks want my business but is treating me like I am a criminal that has been found out and closing the cards before I get the chance to use the available credit (there for like years) the right message to send?
They have not called me back yet to tell me if they will reopen the accounts.
The irony is that 3 or 4 of the inquires in the last year were from CITIBANK. Sometimes in back to back months. All they had to do was call me and say your credit available is too high and I would have told them which cards to reduce or elmimate (some from 2017 were not used in a long time) and all would have been ok, but to not call is highly iritating.
I hope to get resolution to this as I think Citi has done well by me in the past, but I think their (probably in the last 1.x year) policy of close accounts automatically when the inquire number comes back from agency is just wrong. Each case should be taken on its merits and not lump a good customer in with the other idiots that can't manage their affairs/credit.
P.S. The last time they closed one of my accounts and it was wrong, they reopened and gave me 7500 AA miles to shut me up. Since they closed 20 this time, they are in for a shock as to how much it will take to shut me up. Not to mention the annual fees I expect to be prorated back to me since I didnt have the benefit of the card for the full period.
For MONTHS we have been unable to download stock quotes for their investment section of the program. They promised to have it fixed by AUGUST. For about 3 weeks it did work; now it does not work again and they are saying maybe by October 6.
My hd feed goes out all the time. When I call, I am on hold for at least 10 minutes (like tonight). When I finally get a customer service rep, I am offered to pay additional money to fix their product which is not working. (HD DVR box) I already pay close to $200 per month for a static-ridden phone, internet, and cable.
When I DVR shows, I go to watch them only to find out the hd feed was disrupted and they have a messed up picture and bad sound. (I have exact dates when this happened- at least four times). When you call they are incredibly rude and only want to sell you more services.
I am deeply troubled by the extent this company will go to in order to bilk thousands of people out of millions of dollars!
First... find the address of the company from which you ordered Wu-Yi tea...there is more than one
Second... file a complaint with the Better Business Bureau in the state in which the company is based
Third... if you have placed an order and are continuing to be billed, call your bank and tell them of the fraudulent charges and they will mail you a hard copy of an affidavit to sign. Be aware, this is a legal document that will stand up in any court of law...so make sure you have a legitimate claim with the bank!
Fourth...OPRAH AND RACHEL RAY DO NOT ENDORSE WU-YI TEA! Unless you can find the actual endorsement on their websites, the claim is fraudulent!
Wu-Yi tea is mentioned during a segment of each show as an alternative for weight loss that has become popular but it is NOT endorsed! To endorse a product means that Oprah and Rachel Ray are agreeing to accept a percentage of royalties from the company for promoting their product, which in turn, will legally bind them to the company they are promoting and the product being sold. This is something they will NOT do!
Fifth... and most important... READ THE FINE PRINT! Read the disclaimer at the bottom of the home page of the web site. If there is no disclaimer, DO NOT ORDER!
If you know you are someone who does not take the time to read the fine print, then do NOT order, accept, or agree to the terms in the agreement! Yes, there are 3 other companies that have slid their services into the order agreement but I caught those BEFORE I placed the order and denied the acceptance. Only one company billed me and I had that reversed by my bank with the affidavit. They have not attempted to bill me again.
Do NOT sign up for the Autoship Program! This program is NOT included in the money back guarantee. Hang in there folks! For those of you wishing to file with the class action lawsuit, be aware that you must have been scammed by the same company in which I was. I bought from www.wu-yitea.com, based out of Texas. Remember folks, the first line of defense starts with ourselves! Take the time to read and research before you buy.
If not for sites like complaintsboard... many more unknowing American's would be scammed!
This past Sunday, I decided to go to the Wendy's by my house for a burger. I figured I haven't eaten there in a while, and I needed to get to my next job quickly, so it's a quick fix for a meal.
HUGE MISTAKE! Granted, I'm not expecting to get the best service on Earth from a fast food joint (which is why I rarely b-i-t-c-h about fast food places), but the service was so horrible that it deserves to be mentioned in order to warn others.
I went inside to order. At first, the cashier cops an attitude with me for not speaking to her in Spanish, and basically tried to make me feel like dirt for just trying to order a #1. I know some limited, but that's besides the point. I shouldn't have to speak a foreign language unless I'm in a foreign country.
Although I felt like telling her off, I bit my tongue and repeated my order slowly and clearly. Not only did I have to repeat my order 3 times, she gave me the wrong change.
She kept insisting that I couldn't do math, then I told her, "Look, the total was $5.13. I gave you $6.00. The change should be $0.87, not $0.08. Maybe you're the one who needs a remedial math class." She brushed me off, and that just set me off from that point forward.
I asked to speak to the manager. When he arrived, and he basically was a total [censored]. I told him twice I wanted a refund, and instead he tried handing me $0.50. I told him that we're apparently having some miscommunication here, and I asked for a refund once again. Then he decided to be a *** and pretend that he couldn't speak English, although he had no problem speaking to the police officer that was at the drive-thru.
That's when I realized that the only way I'm going to get my point to get really nasty with them. I responded with, "Oh, I'm sorry...*ahem*...Hi! Welcome to America! Learn the language and give me my money back while you're at it!"
He then opened the register and gave me the $6.00 calling me "comemierda" during the exchange (it means roughly translates to either 'a-s-s-h-o-l-e' or 's-h-i-t-h-e-a-d' in English). I made sure to take my money back first, and I simply replied to him back in his native tongue, "Vaya a singarte, maricon enano!" (which roughly translates to 'Go f-u-c-k yourself, you f-a-g-g-y midget!') To top it off, that same stupid b-i-t-c-h that short-changed me did the same to the lady in back of me during this ordeal. I simply left and have made the point to never come return to that location.
Anyways, it's quite obvious that the employees/employers at this location lack basic social skills and can't handle 1st grade level math. This is the location of the restaurant:
6720 SW 8TH STREET
MIAMI, FL 33144 USA
Avoid it like the plague unless you want to deal with angry idiots who'll probably spit in your food, jip you out of change, and try to alienate you for not speaking a foreign dialect. I hope the CEO of this company reads this, so he can fire them all on the spot for being complete a-**-h-o-l-e-s!
Purchased package from Priceline for $437.30, flight, hotel and rental car. Had to cancel and rebook. After spending some time searching for some way to contact them and talk to a human being, finally succeeded and was told no problem as long as booked another package but would probably be a $50.00 cancellation fee. Rebooked for $597.25 the next day. After e-mailing numerous times and spending several hours on the computer finally got a number for customer service. Called and yes the cancellation fee for the $437.30 package was $152.51! I will never use Priceline again!
For all of you who may have purchased from Revolution RV and found them in out of business, here is some vital info. We purchased a trailer and where lucky, we got it the Monday after they closed (9/8) in Ramona. Of course no tow package, parts not installed (but we got them!), no walk through, extended warranty, etc. Had to go down the street for hitch, brake control, sway bar, etc. Out even more $$$. Got our license plates three days ago! Whew.
So Revolution had an insurance bond to do business in CA.
I had been with LA fitness for over a year. I had just renewed my credit card which I authorized LA fitness to charge. Before the LA fitness charge is posted to my new card, I went in to the LA fitness staff and told them I am using a new card so they can charge the cost to new card, and they said it is OK, nothing more nothing less. However, When I get my card bill today, they had posted a charge of extra $5 on my card. I called LA fitness and they have this REALLY Long Hold for over 20 minutes. Then the representative told me it is my responsibility to make sure my card information is current. I told her I did. She said the charge is just because they put on me for not able to give them the update quick enough. this is *** ###. I told them more then a week ahead, they either did not update their system on time or they just simply ignored my require until the deny of charge came in. Either way, it is not my problem they been denied charge. Even if it is, what can do they is simply give me a $5 credit to keep me happy, instead, they blamed me for all fault and just keep talking to argue with me. So much so for customer service. Then I told the rep. that I am going to travel for a month out of the country, so I need to freeze my account for a month. However, she said the fee to freeze is $25 rather then the $10 which was on my contract. When I asked her why, she said that they have changed contract, but they change the contract without notice. I have never get any notice and from them. So whatever you signed with them they can change any time they want without notice the consumer. What tyep of *** contract this is? I am really pissed and I want to see if there is lawyer there willing to do a classic action against them on this silly contract.
I am going to terminate my membership. They just do not care customer at all. Once they get you singed in, basically they say they can change contract without notice you, so why bother sign the contract? it is just whatever they say and whatever they charge you. So be aware of the ### like LA fitness. If they are so good for let $5 to offend a customer, you can see how much they care you as a member.
Last month and for the past so many years, my American Express credit card interest rate on new purchases was 11%. On the statement I received in the mail yesterday, the rate was increased to 26.99%.
I thought it was illegal to change the rate of interest without prior notice to the consumer, allowing the consumer to discontinue use of the card if not accepting the new rate, and then paying off the card at the old rate. I have been unable to get through on the phone to question this. I was on hold for 53 minutes yesterday. I would expect American Express did this to a lot of people.
Has anyone else had this happen and what did you do about it?
Wamu has been holding my check deposits for 3-7 days and the same deposits in the past (last month and prior) would normally be made available in one (1) day. I've never bounced a check or had a deposit reverse and my credit is perfect so I'm wondering if anyone else has had the same "change in service" or if I am just getting some special treatment.
Anyway, I guess change is about to come with the Chase bailout of Wamu so I'll give Chase a chance before I jump ship.
I miss good customer service!
I purchased Quickbooks Premier 2007 on August 28, 2008 from Soft4Download. I was able to use the product for about a month before the program demanded that I register it with Intuit. So as instructed I called Intuit to register.
It was not long after I had given the operator the product and license key that the operator told me that I had purchased a pirated copy of quickbooks. The operated went on to tell me that in the past week 12 other people had given her the same product and license key!
I just wanted to do my homework!
I previously mentioned that everyone who has been ripped off by Advanta Bank Corp should tell Congress, the news media, their State attorney general. I believe that the Advanta CEO needs to know what his bank is doing to hard working Americans!
Write, fax, or call:
Dennis J. Alter, CEO/Chairman of the Board Directors
Welsh and McKean Roads
P.O. Box 844
Spring House, PA 19477
Tel: [protected]
Fax: [protected]
Complain and tell him how you have been ripped off by Advanta Bank Corp. He needs to know so that when Congress calls him on the spot, he cannot say that he did not know!
Let's put a stop to Advanta Bank Corp and all the other predator banks. Why should American taxpayers bail these bank when they are already getting into our pockets!
I purchased a dining table set paying cash $1, 244.85 from rooms to go show room, frico, tx on 07/04/2008. The furniture was delivered after 20 days with broken chairs. I contacted the delivery office, who till today (oct 7, 2008) keep sending me broken chair/s as replacement. I contacted the show room manager of the frisco show room who was rude and failed to understand the inconvenience i have been subjected to for the fault of purchasing the furniture by paying in cash. He passed the buck on the customer service staff.
