CB Fast Food Chains Popeyes

Popeyes review: Online order cancelation

Melissa Aversa of US

Mar 12, 2026 8:03 pm EDT

Verified customer

Featured review

I ordered online trying to use the promo from Tmobile. The app changed my location from the La Habra location, 1950 W Whittier Bl, Ca to the 12520 Washington Blvd, Whittier Ca location. I could not go to that location, and I tried using customer support to cancel the order. The support only issued me a ticket. It would not cancel the order and I had to place another order without the promo for the amount of 17.30. I was very disappointed to find out you don't teach your managers anything about online orders. The knew nothing of who to refer me or how to get help. I need a refund

Claimed loss: 17.30

Desired outcome: Please refund, I would also appreciate a response acknowledging my issue

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Popeyes phone numbers

+1 (800) 767-3937

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+1 (731) 427-6970

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+1 (404) 459-4450

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+1 01902117336

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popeyescommunications@popeyes.com

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Popeyes address

400 Perimeter Center Terrace NE Suite 1000, Atlanta, Georgia, 30346, United States

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