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Popeyes

popeyes.com

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Popeyes Complaints Page 2 of 67

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S
6:19 pm EDT
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This review was chosen algorithmically as the most valued customer feedback.

I went to Popeyes in Clanton Alabama. I had gone to this Popeyes one other time and gotten food poisoning so I didn’t go back for a year. I was born and raised in New Orleans and raised on Popeyes so I really wanted the experience of Popeyes again so I tried them one more time. I wanted an AP so that I had leftovers for the next day but only like the wing...

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K
8:30 am EDT
Verified customer The reviewer confirmed their account using Google. Learn more

Popeyes Incorrect order

on 5/16/2024 i ordered through ubereats the golden bbq bacon and cheese chicken sandwhich from the popeyes thruy 6725 w sand lake road. the sandwhich had no bacon or cheese that came to me. I also was informed that the issues was eligible for a refund nor did they offer to correct my order. This has left me immensely disappointed in Popeyes and ubereats. my number is [protected] my email is [protected]@gmail.com

Claimed loss: 15.58 the amount for the order and tip i gave.

Desired outcome: Id like the actual sandwhiches i ordered....

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J
10:26 pm EDT
Verified customer The reviewer confirmed their account using Google. Learn more

Popeyes Popeyes Location 707 International, Oakland, CA 94561

I was dining in your location store number 5328 today at 5:45 pm my ticket number is 126 order total $11.55. I had just got my and was sitting down eating when a homeless man entered the restaurant and was standing in line. The cashier would not serve him being that he had a bad odor. The security guard asked him to leave at that time he loud and aggressive, the homeless picked up his bag and headed toward the door to leave as he got out the door the security guard discharged his mace. It was so strong that everyone in the restaurant started coughing and gasping for air, even the frontline staff had to retreat to the back of the restaurant for cover.

Not only was this avoidable but it was unnecessary being that the gentleman was leaving the establishment. Not only did the security guard put the customers in a toxic fog in theory he contaminated all the open food that was out.

Claimed loss: The cost of dinner

Desired outcome: Made [protected]@gmail.com3147322815

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B
3:30 am EDT
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Customer went to store13866 422 Lewiston Road Grovetown, Ga 30813 Host Joshua 4/28/24 6:47 p.m. This is the second time going to Popeyes at this location in one week and both times I did not receive what I ordered. First Time: Customer ordered same meal she did the second time got all the way to work to realize the clerk did not give me my...

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M
12:50 am EDT
Verified customer The reviewer confirmed their account using Google. Learn more
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This review was chosen algorithmically as the most valued customer feedback.

When is it ok for the store manager to be outside with children in her vehicle and be smoking marijuana on the clock and her staff inside working and struggling but yet still working I go to this location often and this is happening quite often and most of the time the children are terrorizing the inside lobby I have made complaints to her about this but...

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O
9:08 pm EDT
Verified customer The reviewer confirmed their account using Google. Learn more
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This review was chosen algorithmically as the most valued customer feedback.

1615 Gessner Rd, Houston, TX 77080 i ordered 8 piece. Chicken only paid 24.89 and i got to work it was 8 thighs and it supposed to be mixed i called the store and ask for a manger i was told there was not a manger on duty and i asked for the district manger information and i was told h did not know that information either i am bilingual and someone in the...

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Y
2:32 pm EDT
Verified customer The reviewer confirmed their account using Facebook. Learn more
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This review was chosen algorithmically as the most valued customer feedback.

I stopped at popeyes at 159 cobb pkwy atl. Ga. 30060 on march 8, 2024, at 3;52 pm I got a 4 piece dark the chicken was so dry and didn't have any taste to it (supposed to be spicy) the rice was old and had a funny taste to it. The biscuit was hard as a rock. And this is not the first time service has been bad, lately the service you get at popeyes is not...

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E
4:00 pm EST
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I received a gift card for Popeyes. I checked the balance on the card to make sure it was activated, before going into the store. When I ordered and went to pay, the gift card was not reading on their machine. The manager came to the front after about 5 minutes of us trying to get the card to swipe. The manager said gift cards don't work in their store...

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G
8:37 pm EST
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This review was chosen algorithmically as the most valued customer feedback.

I purchase the following items today (2/29/2024). Classic Blkn chicken combo. The entire food was cold. the chicken was extra salty. I was not able to eat it. I also purchased a child's combo and it was also cold. They gave me the wrong sauce and there was no toy in the bag. The entire meal was so very disappointing. Popeye's #2134 1180 East Main St Alice, Texas 78332 [protected] 6:32pm

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A
5:23 pm EST
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Featured review
This review was chosen algorithmically as the most valued customer feedback.

Store # 11934 / date 2/27/24 / time 2:47 PM / ticket # 20061 / Dine In, not Drive thru as the ticket says. Ordered: 1 Spicy Crispy Chicken. Sand. / Mash & gravy / Coke My meal was Un-Appealing at best (see Photo) It was NOT crispy but soggy. Certainly didn't look like the picture. I had to return to the counter to ask for a fork/spoon for the mashed...

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R
7:41 am EST
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Featured review
This review was chosen algorithmically as the most valued customer feedback.

I got the 6pc Chicken wings on 2/26/24 at 12:30pm. I got these from the Clifton Park, NY location. An hour after I ate them, I became extremely sick and had diarrhea for the entire day afterwards, up until 11:30pm at night. I believe something might be wrong with the fryer oil or the chicken itself, and I’d hate for this to happen to someone else.

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C
1:49 pm EST
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This review was chosen algorithmically as the most valued customer feedback.

I went to Popeyes in Spartanburg SC on East Main St. on 2/21/24 12:45 pm. I ordered two sandwiches, two senior drinks and large Mashed Potatoes and Gravy. I was in the drive thru. The server takes our money then hands me two drinks which I didnt look at and a small bag, in the bag was a few chicken strips so obviously not what I ordered so I gave it back...

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A
9:00 pm EST
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This review was chosen algorithmically as the most valued customer feedback.

My wife and I placed separate mobile orders for drive thru at the pensacola east 9 mile rd store. Whenever I came to the drive through I gave the lady both order numbers and both names and she says pull to the window.. I get there and I was asked to show both orders on my phone.. I only had my phone and I could only show the order I had placed.. She told me...

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R
11:12 pm EST
Verified customer The reviewer confirmed their account using Google. Learn more

Popeyes Drive thru

We ordered an 8 piece family meal and ask that it be divid1/2 and spicy and mild, When we got home I opened the box and there was no division between the chicken and we could not tell which was which. Also Popeyes should be ashamed to sell so small pieces of chicken for 26.95. No breast were received mostly thighs. We will probably will not eat at Popeyes again if this is the way you are doing business. We have been to 2 different stores and they are both terrible. The Alton IL store we couldn't even get waited on and the store in Granite City IL served us this.

Ronna Ribble

[protected]@sbdglobal.net

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C
3:53 pm EST
Verified customer The reviewer confirmed their account using Google. Learn more
Featured review
This review was chosen algorithmically as the most valued customer feedback.

On 2/17/2024 @ 1:39 pm. I used the drive-thru at Location number 3121. My order number was 885. I placed an order of a 6p combo-Garlic Parmesan. Sweet Tea no ice and an apple pie. The lady that took the order called the order back to me. She then asked me to pull up. Once I got to the window, the young man started asking me about my wings and drink to make...

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P
6:57 pm EST
Verified customer The reviewer confirmed their account using Google. Learn more
Featured review
This review was chosen algorithmically as the most valued customer feedback.

I drove up to the parking lot at appx. 9:57 am. The restaurant opens at 10:00. am. A man in a car without a license plate drive up beside me and put his window down. He had on a popeyes hat. I told him I wanted to order 12 nuggets for $5.99. That is the price given online for this item. He told me not to enter the building but that he would go in and asked...

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R
1:01 pm EST

Popeyes Ordering for pickup

Ordered for feb 11 super bowl day and did it through the website. Husband go there and they said they didn't have an order. It was paid for but they didn't know anything about it. They wouldn't do the order so they said they wouldn't do anything about it. So I lost my money. What do I do about this? Please help me. I'm elderly and disabled and I seem to be taken advantage of. Help please.

Desired outcome: Chicken or money back. Thank you.

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S
10:29 pm EST
Verified customer The reviewer confirmed their account using Google. Learn more
Featured review
This review was chosen algorithmically as the most valued customer feedback.

On 1/27/[protected]@8:12pm I visited Popeyes #13675 in Ofallon, IL. The lady on the speaker said they were only accepting the exact amount or cards, and I knew then it was going to be a problem. I said okay and proceeded to order against my better judgement due to issues being a common thing at this location. The first item I order there was no problem, then I...

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G
12:38 pm EST
Verified customer The reviewer confirmed their account using Facebook. Learn more

Popeyes cole slaw

First of all, the price for a large cole slaw is ridiculous, but the fact that I paid $5.87 for a container that was slightly more than Half full! Any deli or KFC give u a container that is FULL! Feel cheated and request a refund. I have held onto the receipt and if I do not hear from you I will mail my complaint along with the receipt to corporate office.

Claimed loss: $5.87

Desired outcome: refund

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C
4:23 pm EST
Verified customer The reviewer confirmed their account using Google. Learn more
Featured review
This review was chosen algorithmically as the most valued customer feedback.

01/13/2024 @11:31a.m. Store #2205 Jennings, La 70546 My husband, daughter, granddaughter and I went to Jennings for family visit. We decided to eat @ Popeye's. The girl on front counter was rude and looked mad. Not friendly at all, we ordered our food. We sat down, and then my husband was called to get the food. He ordered coleslaw as his side and...

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