Popeyes

I placed an online order on Monday, December 2, 2024 for pick up (drive up option) at the Jones Creek location in Baton Rouge, Louisiana. When I arrived to get my order, the person who responded at the window said I had to come into the store. I informed her that I was having difficulty walking and she said she didn't know what she should tell me to do; my mobility issue was the very reason for ordering pick up. I told her that I would just cancel the order, and she said okay. She was very rude and didn't seem to care that I was not getting my order or that I was going to cancel. I drove off. I want a full refund and you can keep the credit.

We stopped at a popeyes #12641 located 4933 New Jesup highway and ordered a meal
The meal was a takeout because we were traveling north bound.
The sandwich's were dry and hard and had no pickle or mayonnaise.
We also were given some Mac-cheese which we did not order.
The total came to $ 24.37
We drove the highway about 2 miles north give or take before we knew what we had and at that time we were too shocked to go back so we tossed into the trash and found your competitor Kentucky fried.

I visited your location at 701 N. Causeway Blvd., Mandeville, La. 70471 Sunday, October 20th through the drive thru.
Arrived in line at 1:43 PM, 4 cars in front of me, Received my food at 2:16 PM.
Ordered: 3 piece, 2 wings, 1 leg, small mashed with gravy, small RB and rice, small cajun rice, small Dr. Pepper, 2 apple pies.

What I received: 3 piece, 2 wings, 1 leg, fries, small cajun rice, 2 apple pies and a small Dr. Pepper

I informed the person at the window that my order was incorrect, and she told me "no, it isn't". I had to open the bag and box to show her. I also told her I received fries that I didn't order and she said, "that's OK".

Horrible service, food was cold, the excuse was that they were "very busy", as per the order taker at the window.

I try my hardest NOT to come here because it's the same every time.

Bad service, substandard product, short staffed=terrible and long service, rude employees.

Gives your brand a really bad name and reputation.

Was disappointed

I went to store #5629 I ordered a 8 piece all dark meat. She told me it would be 8 minutes extra. I told her it would be worth it. Because I don’t like white meat. I got home I had 2 thighs 2wings and 4 breast. So you know I wasn’t happy. I like to know if I can get compensated. You can text me at [protected] or email me at [protected]@gmail.com.

I ordered Popeye's through Doordash. A little while after it arrived, I bit into the apple pie. it was so hot that it fell off of my tongue immediately. It singed the lower left corner of my lip and face. Then the real damage occurred because it also dripped both onto my left wrist and arm causing severe burns. This occurred on the evening of 07/29/24. I have pictures that I will upload. in them you will see the damage to the wrist and arm in each photo. Since the original were made present, and additional burn is now visible adjacent to the one on my left wrist. I bubbled and has peeled. It should be in one of the photos. I shudder to think how hot the pie filling was when it was bagged because it then had to be delivered from an adjacent city.

KIMBERLY HALL

[protected]

[protected]@DMH.LACOUNTY.GOV

1287 E. BANKERS DR

CARSON, CA 90746

My daughter visited the Popeyes store Lower Sackville today. She got Parmesan boneless Chicken Combo meal and when she got home and started eating them the first few were fine the last few were not cooked properly and were raw in the middle. My daughter has been in the bathroom throwing up since. This is a health and safety issue and is making me really concerned as I called the store to let them know and was informed by the asst manager Kinesha the timer cooked them and didnt seem helpful or concerned. I was told that I was the only person who has complained however I did inform her that other people probably caught it before they were eating it, the reason I know this is we have in the past and stopped using the shop due to this for a good while. I do not see us using this going forward one due to the customer care from your workers and secondly i am no longer purchasing raw food

My son, traveling alone for the first time is currently on a layover in Atlanta. He ordered Chicken tenders. The person taking the order was on her phone and misunderstood his order. Not being one to argue or cause a scene, he paid $32 for chicken tenders. I work in the rail industry and understand that competent employees are at a premium these days. It is nearly impossible to hire reliable and contentious people in any capacity. However, this is inexcusable. Are there no regulations regarding paying attention to the person in front of you and not being distracted on the phone? My family does enjoy Popeyes and have been known to go a little out of our way for rice and beans as we have no Popeyes in the town in Ohio where we live. I have never felt disrespected and ignored like the incident that happened to my son today. Perhaps a code of conduct review is in order.

Melissa Hernandez

m.[protected]@yahoo.com

I went to purchase a 10 piece with a coupon that states by $15.00 and more $3 is taking off the price. I tried to purchase the 10 pieces for $22.99 as coupon stated and it wasn't honored. My question is why is the $22.99 honored and not the $3 coupon and the cashier said that's how it is here. like really? so I didn't purchase the 10 pieces with 2 sides for $22.99.

Today is 5 June 2024, I just visit the popeyes restaurant at the military base Fort Gregg-Adams Virginia 1650 A Avenue 23801. My order # 119, I ordered a 16 piece chicken only and 6 biscuits. My total came up to $41.98, I was suppose to receive 4-legs, 4-thighs, 4-wings, 4- breast. I received 1-wing, 7-breast, 4- legs, 4-thighs and half the order was cold and dried out. I called the Fort Gregg-Adams [protected] and the worker told me she packed my order, and she told me she only had one wing. I was told that I would have to wait a few minutes while the 16-piece order was cooking. This is not the first time for this mix-up. The worker told me to come back to the military base and get 3 wings. SMH

Gretchen Petty

[protected]@yahoo.com