Popeyes’s earns a 1.2-star rating from 8 reviews and 1322 complaints, showing that the majority of fast food enthusiasts are dissatisfied with their meals.
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Popeyes Location 707 International, Oakland, CA 94561
I was dining in your location store number 5328 today at 5:45 pm my ticket number is 126 order total $11.55. I had just got my and was sitting down eating when a homeless man entered the restaurant and was standing in line. The cashier would not serve him being that he had a bad odor. The security guard asked him to leave at that time he loud and aggressive, the homeless picked up his bag and headed toward the door to leave as he got out the door the security guard discharged his mace. It was so strong that everyone in the restaurant started coughing and gasping for air, even the frontline staff had to retreat to the back of the restaurant for cover.
Not only was this avoidable but it was unnecessary being that the gentleman was leaving the establishment. Not only did the security guard put the customers in a toxic fog in theory he contaminated all the open food that was out.
Claimed loss: The cost of dinner
Desired outcome: Made [protected]@gmail.com3147322815
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Not receiving what I ordered two times in a week from Popeyes without no apology.
Customer went to store13866 422 Lewiston Road Grovetown, Ga 30813 Host Joshua 4/28/24 6:47 p.m. This is the second time going to Popeyes at this location in one week and both times I did not receive what I ordered. First Time: Customer ordered same meal she did the second time got all the way to work to realize the clerk did not give me my...
Read full review of PopeyesProfessionalism
When is it ok for the store manager to be outside with children in her vehicle and be smoking marijuana on the clock and her staff inside working and struggling but yet still working I go to this location often and this is happening quite often and most of the time the children are terrorizing the inside lobby I have made complaints to her about this but...
Read full review of PopeyesService and product
1615 Gessner Rd, Houston, TX 77080 i ordered 8 piece. Chicken only paid 24.89 and i got to work it was 8 thighs and it supposed to be mixed i called the store and ask for a manger i was told there was not a manger on duty and i asked for the district manger information and i was told h did not know that information either i am bilingual and someone in the...
Read full review of Popeyes4 piece dark cajun rice meal
I stopped at popeyes at 159 cobb pkwy atl. Ga. 30060 on march 8, 2024, at 3;52 pm I got a 4 piece dark the chicken was so dry and didn't have any taste to it (supposed to be spicy) the rice was old and had a funny taste to it. The biscuit was hard as a rock. And this is not the first time service has been bad, lately the service you get at popeyes is not...
Read full review of PopeyesGift card
I received a gift card for Popeyes. I checked the balance on the card to make sure it was activated, before going into the store. When I ordered and went to pay, the gift card was not reading on their machine. The manager came to the front after about 5 minutes of us trying to get the card to swipe. The manager said gift cards don't work in their store...
Read full review of PopeyesFood
I purchase the following items today (2/29/2024). Classic Blkn chicken combo. The entire food was cold. the chicken was extra salty. I was not able to eat it. I also purchased a child's combo and it was also cold. They gave me the wrong sauce and there was no toy in the bag. The entire meal was so very disappointing. Popeye's #2134 1180 East Main St Alice, Texas 78332 [protected] 6:32pm
Read full review of PopeyesLack of caring. I was not greeted, smiled at or made to feel welcome.
Store # 11934 / date 2/27/24 / time 2:47 PM / ticket # 20061 / Dine In, not Drive thru as the ticket says. Ordered: 1 Spicy Crispy Chicken. Sand. / Mash & gravy / Coke My meal was Un-Appealing at best (see Photo) It was NOT crispy but soggy. Certainly didn't look like the picture. I had to return to the counter to ask for a fork/spoon for the mashed...
6pc chicken wings (garlic parm)
I got the 6pc Chicken wings on 2/26/24 at 12:30pm. I got these from the Clifton Park, NY location. An hour after I ate them, I became extremely sick and had diarrhea for the entire day afterwards, up until 11:30pm at night. I believe something might be wrong with the fryer oil or the chicken itself, and I’d hate for this to happen to someone else.
Read full review of PopeyesWrong order, cold food and poor service
I went to Popeyes in Spartanburg SC on East Main St. on 2/21/24 12:45 pm. I ordered two sandwiches, two senior drinks and large Mashed Potatoes and Gravy. I was in the drive thru. The server takes our money then hands me two drinks which I didnt look at and a small bag, in the bag was a few chicken strips so obviously not what I ordered so I gave it back...
Read full review of PopeyesRudeness from store employee
My wife and I placed separate mobile orders for drive thru at the pensacola east 9 mile rd store. Whenever I came to the drive through I gave the lady both order numbers and both names and she says pull to the window.. I get there and I was asked to show both orders on my phone.. I only had my phone and I could only show the order I had placed.. She told me...
Read full review of PopeyesDrive thru
We ordered an 8 piece family meal and ask that it be divid1/2 and spicy and mild, When we got home I opened the box and there was no division between the chicken and we could not tell which was which. Also Popeyes should be ashamed to sell so small pieces of chicken for 26.95. No breast were received mostly thighs. We will probably will not eat at Popeyes again if this is the way you are doing business. We have been to 2 different stores and they are both terrible. The Alton IL store we couldn't even get waited on and the store in Granite City IL served us this.
Ronna Ribble
[protected]@sbdglobal.net
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Customer service/order
On 2/17/2024 @ 1:39 pm. I used the drive-thru at Location number 3121. My order number was 885. I placed an order of a 6p combo-Garlic Parmesan. Sweet Tea no ice and an apple pie. The lady that took the order called the order back to me. She then asked me to pull up. Once I got to the window, the young man started asking me about my wings and drink to make...
Read full review of PopeyesRude behavior from the manager and employees inside and outside the restaurant
I drove up to the parking lot at appx. 9:57 am. The restaurant opens at 10:00. am. A man in a car without a license plate drive up beside me and put his window down. He had on a popeyes hat. I told him I wanted to order 12 nuggets for $5.99. That is the price given online for this item. He told me not to enter the building but that he would go in and asked...
Read full review of PopeyesOrdering for pickup
Ordered for feb 11 super bowl day and did it through the website. Husband go there and they said they didn't have an order. It was paid for but they didn't know anything about it. They wouldn't do the order so they said they wouldn't do anything about it. So I lost my money. What do I do about this? Please help me. I'm elderly and disabled and I seem to be taken advantage of. Help please.
Desired outcome: Chicken or money back. Thank you.
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Food/selection
On 1/27/[protected]@8:12pm I visited Popeyes #13675 in Ofallon, IL. The lady on the speaker said they were only accepting the exact amount or cards, and I knew then it was going to be a problem. I said okay and proceeded to order against my better judgement due to issues being a common thing at this location. The first item I order there was no problem, then I...
Read full review of Popeyescole slaw
First of all, the price for a large cole slaw is ridiculous, but the fact that I paid $5.87 for a container that was slightly more than Half full! Any deli or KFC give u a container that is FULL! Feel cheated and request a refund. I have held onto the receipt and if I do not hear from you I will mail my complaint along with the receipt to corporate office.
Claimed loss: $5.87
Desired outcome: refund
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Food and employees
01/13/2024 @11:31a.m. Store #2205 Jennings, La 70546 My husband, daughter, granddaughter and I went to Jennings for family visit. We decided to eat @ Popeye's. The girl on front counter was rude and looked mad. Not friendly at all, we ordered our food. We sat down, and then my husband was called to get the food. He ordered coleslaw as his side and...
Read full review of PopeyesRaw chicken
I have a receipt #11209 from Popeyes chicken on s. Limestone st. In Springfield,Ohio. The date was Jan.17 at 5:15p.m. I ordered one of your combo family dinners that cost 26.99. The chicken was raw inside and my elderly mother didn't notice and ate a piece. She later became I'll. I called store and they were very rude. All I want is refund. My uncle is a lawyer. He would love to take case
Read full review of PopeyesYour app is scamming people. Inability to select items. Free item dropped off the order
You have the Weekend Wings Special. Buy a six-piece, and get another for $1.00. I tried to select it through the app on Friday, January 12th. The banner would not respond, allowing me to select the item to order. In am attempt to take advantage of offers in the app, I then selected the 12 piece and a free chicken sandwich. The app allowed me to make the...
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Overview of Popeyes complaint handling
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Popeyes Contacts
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Popeyes phone numbers+1 (800) 767-3937+1 (800) 767-3937Click up if you have successfully reached Popeyes by calling +1 (800) 767-3937 phone number 2 2 users reported that they have successfully reached Popeyes by calling +1 (800) 767-3937 phone number Click down if you have unsuccessfully reached Popeyes by calling +1 (800) 767-3937 phone number 10 10 users reported that they have UNsuccessfully reached Popeyes by calling +1 (800) 767-3937 phone number+1 (731) 427-6970+1 (731) 427-6970Click up if you have successfully reached Popeyes by calling +1 (731) 427-6970 phone number 10 10 users reported that they have successfully reached Popeyes by calling +1 (731) 427-6970 phone number Click down if you have unsuccessfully reached Popeyes by calling +1 (731) 427-6970 phone number 19 19 users reported that they have UNsuccessfully reached Popeyes by calling +1 (731) 427-6970 phone number+1 (404) 459-4450+1 (404) 459-4450Click up if you have successfully reached Popeyes by calling +1 (404) 459-4450 phone number 0 0 users reported that they have successfully reached Popeyes by calling +1 (404) 459-4450 phone number Click down if you have unsuccessfully reached Popeyes by calling +1 (404) 459-4450 phone number 26 26 users reported that they have UNsuccessfully reached Popeyes by calling +1 (404) 459-4450 phone number+1 01902117336+1 01902117336Click up if you have successfully reached Popeyes by calling +1 01902117336 phone number 0 0 users reported that they have successfully reached Popeyes by calling +1 01902117336 phone number Click down if you have unsuccessfully reached Popeyes by calling +1 01902117336 phone number 0 0 users reported that they have UNsuccessfully reached Popeyes by calling +1 01902117336 phone number
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Popeyes emailspopeyescommunications@popeyes.com100%Confidence score: 100%Support
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Popeyes address400 Perimeter Center Terrace NE Suite 1000, Atlanta, Georgia, 30346, United States
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Popeyes social media
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Checked and verified by Nick This contact information is personally checked and verified by the ComplaintsBoard representative. Learn moreJun 16, 2025 - View all Popeyes contacts
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