Popeyes reviews and complaints 1
View all 1300 complaintsPopeyes - Lack of caring. I was not greeted, smiled at or made to feel welcome.
Store # 11934 / date 2/27/24 / time 2:47 PM / ticket # 20061 / Dine In, not Drive thru as the ticket says.
Ordered: 1 Spicy Crispy Chicken. Sand. / Mash & gravy / Coke
My meal was Un-Appealing at best (see Photo)
It was NOT crispy but soggy. Certainly didn't look like the picture.
I had to return to the counter to ask for a fork/spoon for the mashed potatoes.
The order taker was preoccupied with something on her phone or her headset. She mumbled something, and I had to ask her if she was talking to me.
I was only the third person in the dining room, certainly not busy, some tables needed cleaning but I guess employees need to be told nowadays... their eyes don't work so well.
Claimed loss: NONE
Desired outcome: Just venting
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