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On May 15th aound 6 pm I arrived at popeye's chicken and biscuits And ordered a 11 peice all dark meat chicken box, with that I had my pick of two sides which I ordered mashed potatoes and coleslaw, Along with my order came 5 biscuits as well. for the cost of 19.99$ plus tax. As I later returned to my home and starting passing out the meal to my family I myself loren Lara Felt something hard and oddly shaped in my mouth after consuming the fourth or fith bite of my mashed potatoes. I then grabbed what was in my mouth only to find that it was what appeared to be a finger nail clipping. I being completly disgusted and worried for my family's health threw away the remains of our meal. words can not describe to you how upset and disgusted I am about finding a fIngernail clipping in MY FOOD! I expect to get a complete refund of my money or I will take further legal actions on this! you can contact me at [protected]. and my address is 286 lancer oak drive apopka florida 32712. I expect to be hearing from sombody as soon as this is reviewd.
The complaint has been investigated and resolved to the customer’s satisfaction.
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I would like to tell you about the improvement in this store number 12986. This is the Cookeville TN store. I wrote it up about a year ago and said I would not go back. Well I have now been back about three time . The store is now very clean and you can now read the stand here sticker on the floor. The smoke from the grease is gone and I think from the way the food come out it is being change and the temp are set as they should be . As I said I have been back a few time so this is a change in the way the store manager train the crew and keep their store. Good Job and I am glad to see the change. I will be back. Dennis Lewis