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Pizza Hut / order placed, didn't tell me they were out of an item but still charged me

Ma Mar 14, 2019

So on March 1 2019 I ordered a stuffed crust pizza and an ultimate cheesy crust pizza. They were out of the latter so they just sent two stuffed crust pizzas instead. So I called that night and was told I could either get a refund or $30 credit if I called the next day. The guy assured me he would be there because I was obviously skeptical. The next day I called and whoever answered called me a liar and said he was there the day before and he gave no credits out. I don't appreciate people screwing me over on an order and then calling me a liar. This pizza hut is always like this. I should learn my lesson. Get the thugs out of the kitchen. I paid extra for a pizza I didn't get and the guy tried to say they were the same price but I know they weren't because I made the 7.99 2 topping pizza deal a stuffed crust for $2 more. And the other was $12.99. I don't appreciate getting shafted.

Pizza Hut

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