Menu
Write a review
File a complaint
Pizza Hut

Pizza Hut review: Pizza over cooked and missing toppings

1 comment
D
Author of the review
7:50 pm UTC
Verified customer This complaint was posted by a verified customer. Learn more

I ordered pizza from the Pizza Hut at 1215 N Dixie Blvd, Radcliff, KY 40160. We always get thin crust. My son, Jared Ray, went to pick up our pizza. When we sat down to eat the pizza, it was so overcooked and very dark brown, that our pizza stood straight like a cardboard! It was like eating chips, the pizza was terrible. On top of that, I ordered banana peppers on my veggie pizza and there were no banana peppers on it. My family and I were very disappointed and would like a refund. My order total was $38.13. I tried calling the store, but there was no answer. My order is attached below:

YOUR PIZZA HUT
1215 N Dixie Blvd
Radcliff, KY 40160
[protected]
For contactless curbside, here's what to do next:
1. Once you're at the store, look for a pick-up window, curbside signs or a team member
2. Use the pick-up window (if available)
3. If you don't see a pick-up window or a team member, park and call the store
4. Stay in your car and we'll bring your order to you - just let the team member know where to place your food
Availability may vary by location and time of day.

YOUR ORDER - 3200424165634001432008329
Placed on April 24 at 5:56 PM

1 Large Thin 'N Crispy® Pizza, Toasted Parmesan Crust Flavor
Whole Ingredients: Classic Marinara Sauce, Pepperoni

1 Large Thin 'N Crispy® Pizza, Toasted Parmesan Crust Flavor
Specialty Pizza: Veggie Lover's®
Side 1 Ingredients: Classic Marinara Sauce, Green Peppers, Onions, Roasted Spinach, Roma Tomatoes, Banana Peppers
Side 2 Ingredients: Classic Marinara Sauce, Green Peppers, Mushrooms, Onions, Roasted Spinach, Roma Tomatoes, Banana Peppers

1 Large Thin 'N Crispy® Pizza, Toasted Parmesan Crust Flavor
Whole Ingredients: Classic Marinara Sauce

1 Stuffed Garlic Knots With Marinara Sauce

Special instructions: Tan Toyota Camry 2005

Order Total: $38.13

Thank you,
Angela Ray
25 Adams Way
Vine Grove, KY 40175
[protected] (home)
[protected] (cell)
email: [protected]@bbtel.com

1 comments

Add a comment
S
S
smashysmashsmash
Whitby, CA
Send a message
Apr 25, 2020 12:56 pm UTC

What I do not understand is why people need to lie to get something for free. If you had no issue eating the food, then you should have no issue paying for it. It was obviously not that bad if you ate the pizza. If you cannot afford to eat out then do not order out. If you must eat and cannot afford to then visit a soup kitchen.

More Pizza Hut reviews & complaints

Pizza Hut - Pizza hut is ripping-off millions of consumers! 210
Resolved
The complaint has been investigated and resolved to the customer’s satisfaction.
Pizza Hut - treatment of employees 33
Resolved
The complaint has been investigated and resolved to the customer’s satisfaction.
Pizza Hut - treatment of employees
Resolved
The complaint has been investigated and resolved to the customer’s satisfaction.
View all Pizza Hut reviews and complaints