Pizza Hut

Good day!
I want to complain about (142 Gulberg Green Islamabad Pizza Hut)
That is the second time when I am very disappointed about the quality of Pizza they made. Sorry to say its third class.
I have visited so many other pizza Huts in Rawalpindi/Islamabad all of them are up to mark. I try this because its very near to my home. They make a pizza like a dry Nan having few toping on it no taste of Cheese at all. Details of my order is as below
Invoice order no =[protected]
Amount of bill=3350
Branch Contact [protected]

Waiting for ur reply because I already spoke with their Branch

Salman
[protected]

I had made my order on two dates 10th and 11th April of amounting Rs.606 and Rs.208 but the order has not been delivered till dated and amount has been debited.

I want this to be fix as soon as possible as it was a pathetic experience from Pizza Hut for the first time.

I was a loyal customer but due to this incident it is shaken up and will not be able to trust this brand.

Shivani

I ordered Pizzas for Dinner vide order details as follows Order ID: [protected]
on 7 April 2020.
After waiting for more than 1 hour, I called up the call center number only to be told that my order was cancelled and was instead referred to the branch which was supposed to deliver my pizzas.
No response from the branch / called up the call center again and this time the agent promised to call me back, which he never did.
After a 1 and half hour wait we ordered Pizzas from Dominos who promptly delivered.
Pizza hut was extremely unprofessional and I would never again order from them!
Absolutely useless guys with no decency or customer service...

I ordered pizza on the helpline number at 7.30pm from AL Rigga Deira. They gave me Salauddin pizza hut number [protected] order number 80337. After half an hour I called to check the status of my order, they informed they will get back to me. But there was no call back from them. Again I called for the status of my order, they asked my address and replied rudely by saying they don't deliver and they cancelled my order. I called several times to know the reason for cancellation, but no one was attending my call. It's a very bad service from pizza hut staff during this lockdown period not at all happy with pizza hut service

I ordered the 2 for 1 medium pizzas last night. They are 24.99. The total ended up being 43.95. called and they said I ordered extra toppings which I did not. I ordered 3 on each pizza which is what the special said. I also ordered 2 garlic dips whickh I did not receive. this happened april 5 at about 7 pm. Would like a refund of over charge please. Kathy Kemp [protected]@hotmail.com. [protected].

I called him several times in the mentioned time but at every call he asked me that the related brach will call u with in 10 min but no one called me.
This branch is situated in Gujranwala model town.
I'm very disappointed from your service and standards.

On website as covid - 19 precautions, It is indicated as contactless service and the delivery person will wash / sanitize hands before delivery and they will wear mask and gloves and a Sanitized stool to keep pizza's at the time of delivery. But it's just publicity.

The delivery person, rides bike and he don't even wear hand gloves. He just took Pizza boxes with his uncovered hand and delivered it to our hands.

I really do have concerns about a employee at the greenwood rd location. Delivery driver Nikki Phelps appears to have a skin condition that I question. I heard her telling someone on the phone that she went to the hospital and they told her her skin condition was scabies which is contagious. When you deliver to someone's home you don't talk on your phone.She was also very rude. I will not order from this location again not with people with bad attitudes.

I made an order at 9 clock and they said it will be delivered within 15 mintis I called again and ask at 9.45 they said it's in kithchen they will delivers soon again I called and ask about the order at 10.12 they said a story and cannot delivered but still on road delivery is going on they made my food till 9 clock to kept saying this up to 10 clock my two childrence not had the food today will escalated to government take action against out me stress and my family my number is [protected]

My manager wouldn't change my pay when the corona virus started. I'm a server so I was only making 3.75 an hour. I went from making at least 70.00 a night in tips to 10.00 a night.
He did not care that I was the one doing all the work for less then minimum wage
I had an anxiety attack at work and told my assistant manager I was leaving... she was on a personal phone call and didn't respond to me. I was told I couldn't go back because it was job abandonment. No it wasn't. I was and I'm still terrified about this virus and now to make things worse I have no job!

Delivery service was vary good but pizza was bern. Vary low Quantity of cheez toping . Last time my oder is not deliver in 4 hours. I don't mind because his day is a rainy day.

Site no : 16859 Al warqa branch. Order no #99, 20040.Date : 16.03.2020.
Dear Sir/Madam,

We ordered ordered large pizza for Spicy Chicken Ranch.We paid 63 dhs.We are not satisfied.The base is uncooked and the cheese is too thick.The base and cheese is coming off separately.There is no taste.

This is a very sneaky fee. When you order in pizzahut's app this fee doesn't show up until the end. Regardless of when it shows up is it even legal? What service or product am I paying for with this fee?

Buffet today march 15 2020 .2 empty pizza spots and were not refilling until all were gone. No senior discount today only when certain people work. Waitress tried rushing us out as we were waiting for more pizzas . 2 pieces does not a buffet make as we wanted a pizza we liked.Needless to say we left hungry and will not be back. And waitrrss was hurrying us by removing out paper towels while we were still using and sitting thete.. Very disrespectful and i dont like being pushed out the door.

I ordered a large thin and crispy meat lovers with extra cheese but there was no extra cheese. I have a picture of it. Does this look like extra cheese to you?