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CB Fast Food Chains Pizza Hut Complaints #482-501
Pizza Hut

Pizza Hut review: My complaint is about the way pizza hut handles calls for order!

C
Author of the review
11:02 pm UTC

The call center system is a joke! Instead of pizza hut hiring an extra employee to help answer phone or cook, they route calls to call center. Call center is horrible, I have had several issues with orders not right. I have been disconnected while placing orders several times, then you try to call back and it takes 15 minutes for them to answer. I tried placing order last, and once they gave me my total and hung up I realized they only charged for one order of wings and I ordered 2. tried calling back, routed to call center where order was place. it said to change order press 2, press 2 and it starts back over and just keeps ringing. I ended up driving to Pizza Hut and explained how I coul;dat get through and how my order was wrong. Despite the fact the 3 employees were running around like idiots trying to keep up, Stephanie was so helpful and made my order while i waited. This system is so flawed, calls go to call center because employees are too busy, and call center has no idea how many orders that particular store has, but yet says ok order will be ready in 15 minutes. I have waited in pick up line sometimes for an additional 15-20 minutes after the pick up time given.
Pizza Hut needs to provide their stores with additional employees, they are always running around like crazy people to get job done.

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  1. Pizza Hut Contacts

  2. Pizza Hut phone numbers
    800 028 7034
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    United Kingdom
    8800 100 1958
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    Russia
    600 569 999
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    14%
    Confidence score
    UAE
    23 300 000
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    33%
    Confidence score
    Hong Kong
    1700 506 070
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    Israel
    +1 (800) 948-8488
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    United States
    +44 330 123 0790
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    United Kingdom
    +1 (866) 364-0825
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    Canada
    +33 351 860 038
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    50%
    Confidence score
    France
    +40 212 101 010
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    Romania
    +351 222 444 222
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    Portugal
    +46 86 638 895
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    33%
    Confidence score
    Sweden
    +966 920 000 910
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    Saudi Arabia
    +27 86 074 992 488
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    South Africa
    +65 62 353 535
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    Singapore
    More phone numbers
  3. Pizza Hut emails
  4. Pizza Hut address
    7100 Corporate Dr, Plano, Kentucky, 75024-4100, United States
  5. Pizza Hut social media
  6. Maria
    Checked and verified by Maria This contact information is personally checked and verified by the ComplaintsBoard representative. Learn more
    Jul 30, 2026
  7. View all Pizza Hut contacts
Pizza Hut Category
Pizza Hut is ranked 7 among 57 companies in the Fast Food Chains category
#05 Papa John's Papa John's #06 Chick-fil-A Chick-fil-A #07 Pizza Hut Pizza Hut #08 Wendy’s Wendy’s #09 Panera Bread Panera Bread

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