PDFFiller reviews and complaints 480
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Unauthorized order
You took payment yesterday January 24, 2024 from my Jamaican NCB bank account and left me broke. I have no money to pay my bills or buy food for my child and myself. Worst of all I have no service with you whatsoever. Can you please send back my money it amounted to $22,508.63 JMD.
I see it taken from supportpdffiller [protected]
My email address is [protected]@gmail.com
Claimed loss: I lost $22,508.63 JMD
Desired outcome: I need the funds returned. I do not have money to buy food for myself ad my child. This is an emergency! I do not have an account with you! I don't use your service. I do not live in the United States. There is some error.
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This complaint has been resolved automatically due to user's inactivity.
Rhona Lotho
Payment was deducted on January 21, 2024. The pdffiller does not provide any advise that the free subscription will gonna end and will automatically deduct an annual subscription. The free trial subscription happened on December 22, 2023. Since this involves money they should have atleast inform us.
Here’s a copy of the billing information: http://supportpdffiller.com/855-750-1663
Subscription ID: 6cfk4z
I was recently discharge from the hospital due to heart attack, and I have to undergo an angiogram and angioplasty procedure. The amount you deducted from my account is very important to us. It can help us pay for all medications and savings for my operation. Thank you
Claimed loss: $105.6
Desired outcome: 100% refund
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This complaint has been resolved automatically due to user's inactivity.
Unauthorized deduction on my account
I can't express my level of disappointment and frustration with PDFFIller enough – it's an absolute nightmare! The audacity of charging me $158 for a subscription I never wanted, especially after hastily ending my trial due to the lack of a critical feature, is beyond infuriating.
PDFFIller's immediate response to my refund request turned out to be a string of lies. Nearly a month later, and there's no sign of the promised resolution. My bank dismisses PDFFIller's claimed void issue, leaving me with nothing but excuses and worthless paperwork.
If you value your peace of mind and hard-earned money, steer clear of PDFFIller. My experience serves as a warning – this company is nothing short of a rip-off.
Claimed loss: 158
Desired outcome: Full immediate refund
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It's been almost a month since I asked for a refund on that sneaky $158 subscription charge that I never signed up for. Your promise to "it will be returned to your bank within 5-7 business days" sounds like more of the same nonsense I've been hearing. Weeks of delays and senseless paperwork later.
Here's my email: andengsq@gmail.com
Pff filler subscription
Hi I have been trying to cancel this as only needed I for one day and I thought I cancelled and now they took a full year out of my account without any warning. Left my bank in overdrawn and now I have no money for rent 96 is a lot of money without any approval I want my subscription ended and refunded or I'll contact the bank as I didn't approve this
Claimed loss: 96
Desired outcome: Money returned
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This complaint has been resolved automatically due to user's inactivity.
Hello?
They deducted $161.27 from my account without my notice. I don’t even remember subscribing it
I want the refund or else will have to deal accordingly to the law.
Hello did you get your refund? I am curious as I have the same problem right now.
PDFiller
Good morning,
I signed up for a subscription at 9am for PDFiller today. I spent an hour editing my resume. Then, when I tried to download the file to my computer. It was missing half the information. I tried emailing it to myself, and I tried a variety of other troubleshooting ways. None of them worked. I am extremely disappointed with PDFiller. I would like a full refund. I used the website for less than an hour and it caused more problems than helping me. I am using another platform to update my resume.
Desired outcome: I would like a full refund!
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This complaint has been resolved automatically due to user's inactivity.
PDFFiller - Cancelled during my free trial, but was still charged
ACCOUNT ID: [protected] I signed up for the free trial on Nov 11, 2023, to sign a document and only used it once. They even charged me £1.65, when it's supposed to be FREE. I only needed to do one thing, so I cancelled my subscription immediately after use. I even remember the website saying I could still use its services for the remainder of my trial run...
Read full review of PDFFillerPDFFiller - Unauthorized credit card charges
It seems that I inadvertantly subscribed to pfdfiller on [protected]. From "my account" on your website: Account ID [protected] Registration date 03/17/19 Last login 03/17/19 I discovered this in 2021, and cancelled the subscription. On Oct 11, 2021 I received a confirmation of the cancellation from "Sarah". This is copied and pasted from Sarah's confirmaiton...
Read full review of PDFFillerI was charged $144 despite cancelling the very same day I signed up for the free trial
I signed up for a free trial but this product was not as user friendly as I was hoping, so I cancelled the free trial the same day I signed up for it. I woke up today to this company charging my Venmo, *NOT* the payment method I signed up with, $144. This is outrageous and a terrible business practice. I made very sure I had cancelled the free trial, so there is no reason for them to have charged me, nor to have sought out an alternate method of payment that debited straight from my bank account. I do not recommend this business at all.
Claimed loss: $144
Desired outcome: I would like a sincere apology and a refund of my $144.
This complaint has been resolved automatically due to user's inactivity.
I was charged 93£ and i was still ony my trial days i was charget today i dindn`t agree with this
I was charged 93£ and on the app it shows i have 1 day left of a trial, and i was charged today. 22/11/23. I never authorized this annual payment, and i was still on a trial, i want my refund right now! My e-mail account : [protected]@gmail.com. Also they took from my wallet app, with the icloud email [protected]@icloud.com. I want my refund, i have never agreed with this annual payment, and on the app it says 1 day LEFT of my trial, so it shouldn't charge, i want my refund right now. I have my right i have never accepted per year to pay and i have the print that i shows that i still have 1 day left of trial.
This complaint has been resolved automatically due to user's inactivity.
Unauthorized charge
I needed this service for a one time use, so I signed up for the free 7-day trial. The charge was $0 at checkout. However, while checking my account today, I noticed I was actually charged a $2 fee for some inexplicable reason. At no time was I notified of a charge, one time or other, except for the automatic renewal at the end of my trial. I signed up last night (less than 24 hrs ago) and have since canceled my trial, so I do not understand why the charge occurred in the first place.
Desired outcome: The cost if the unauthorized charge returned to me and no future charges.
This complaint has been resolved automatically due to user's inactivity.
money taken from bank account
on the 19th 0ctober you took £118.64 from my halifax account id like it returned no where was i told about this charge and as a pensioner cannot afford to loose this sum of money am absolutely devastated by this i have contacted my bank and they have told me to contact you and give you a few days to respond to my email before ringing them back for any further action hoping for a swift result as was our christmas money
This complaint has been resolved automatically due to user's inactivity.
PDFFiller - Unauthorized charge of $96 on my credit card
Dear PDFfiller Support Team, I am writing to express my concern regarding an unauthorized charge on my credit card associated with your service. Two years ago, I discovered your website and was grateful for the free PDF editing features offered. I have only utilized the service twice, with the most recent occasion being two months ago. At no point did I...
Read full review of PDFFiller and 1 commentPDFFiller - Refund and cancel subscription
Hello, Today Oct 25, 2023, I was billed for an annual fee of $115.85 including tax to this website pdfFIller. I used it one time in September last month and thought I canceled the subscription that day. But sure enough, they decided to bill me this absurd amount. Please what is the refund process and whom can I call to be issued a refund? In the email...
Read full review of PDFFillerSupportpdffiller charge
I was charged $155.88 for the pdfFiller subscription. I ended my free trial but was still charged. Im not sure if my free trial cancellation went through but I am not using this service and do not intend to use it going forward. would like to request a refund my money and and cancel any ongoing charges. Please cancel my subscription if that hasnt already gone through. Thank you for your support and I hope to hear back from you.
Desired outcome: Refund and cancel subscription
This complaint has been resolved automatically due to user's inactivity.
Unathorized credit charges
I was charged $96 by AirSlate via Venmo today for the pdfFiller subscription. I ended my free trial but was still charged. Im not sure if my free trial cancellation went through but I am not using this service and do not intend to use it going forward. would like to request a refund of the $96 and a cancellation of my subscription if that hasnt already gone through. Thank you for your support and I hope to hear back from you soon.
Desired outcome: Please refund
This complaint has been resolved automatically due to user's inactivity.
unauthorized credit card charges
my account has been charged 2 times of 20 dollars. I bought the free trial and i rven cancelled it right then but now i check my bank account and money has been deducted from my account on aug 11 and sep 11 20 dollars.
please do something about it as it was not intentional at all and i have not even used the service in this time period. thank you and please resolve quickly
Desired outcome: Please refund my money
This complaint has been resolved automatically due to user's inactivity.
Unauthorized Charge
I was charged for annual bill automatically, I want it cancelled and full refund.
Hello,
Thank you for your payment of $144 for a yearly subscription to pdfFiller services.
Your renewal has been processed, and your subscription is now paid through 09/25/2024.
Subscription ID: sub_1NjGlwLdoowt8wSlCkBXZQoa
Billing Information on your statement will show a charge ""
Please keep this email for your records.
Your next automatic renewal will be on 09/25/2024. To change payment method or cancel your subscription renewal, visit My Account.
Please note that in order to comply with local laws, we will start to charge and collect sales taxes starting from your next payment
Please note that in order to comply with local laws, we have started to charge and collect sales taxes. Please see your invoice for the breakout of these additional taxes.
Desired outcome: Full refund
This complaint has been resolved automatically due to user's inactivity.
Unauthorized charges to credit card
We have been getting a monthly charge from this company and, to my knowledge, we have never used any of their apps or services (free or otherwise). I have no idea how they have been getting our information or charging our account. I don't even know what email this was set up under. We changed our credit cards last month for fraudulent charges, and it still got charged. There is no way I'm giving this creepy company any more information to fix it, either. I'm just going to keep reporting it as fraud. They have enough already. Everyone needs to STAY AWAY from this company. They are just a bunch of crooks.
Desired outcome: I want them shut down.
This complaint has been resolved automatically due to user's inactivity.
ReadAnyBook
I was reading a novel online at https://www.readanybook.com/online/696046#513329, Angels and Insects. I decided to download it. The trial subscription with ReadAnyBook was to cost $1. I was charged that, but also $96 by PDFFiller (a charge I didn't notice right away). Since the link I got after subscribing didn't work, I quickly subscribed again, but again the link didn't work, and again I was charged $96. I logged in to my bank after that and saw all the charges.
I am out $193 and don't have the product, a download, that I thought I was going to get for $1. Please help!
Desired outcome: Money back.
This complaint has been resolved automatically due to user's inactivity.
Unauthorised money taken
I tried to use this free download and to my horror a payment of $96 was taken from my account. This was not authorised and needs sending back immediately. This was not authorised and needs returning today.
My company is RSY Industries Ltd, and the payment was taken from my card [protected].
I need a full explanation as to why this was taken ?
Desired outcome: Immediately refund,
This complaint has been resolved automatically due to user's inactivity.
PDFFiller In-depth Review
Website Design and User Experience: The website design of PDFFiller is clean and user-friendly, making it easy to navigate and find the necessary tools. The interface is intuitive, allowing users to quickly understand how to use the platform.
Range of Services and Features: PDFFiller offers a wide range of services and features to cater to various document needs. From filling out forms to creating and editing PDFs, the platform provides comprehensive solutions for managing documents efficiently.
Document Editing and Creation Tools: PDFFiller provides robust document editing and creation tools. Users can easily edit text, add images, and annotate PDFs. The platform also offers advanced features like merging multiple documents and converting files to different formats.
Security and Privacy Measures: PDFFiller prioritizes the security and privacy of its users' documents. The platform uses SSL encryption to protect data during transmission and storage. Additionally, PDFFiller complies with industry standards and regulations to ensure the confidentiality of sensitive information.
Customer Support and Assistance: PDFFiller offers excellent customer support and assistance. Users can reach out to the support team via email or live chat for prompt and helpful responses. The platform also provides a comprehensive knowledge base and video tutorials to assist users in navigating the platform.
Pricing and Subscription Options: PDFFiller offers flexible pricing and subscription options to cater to different user needs. Users can choose between monthly or annual subscriptions, with various plans available based on usage requirements. The pricing is reasonable considering the extensive features and services provided.
Integration with Other Platforms: PDFFiller seamlessly integrates with other platforms, making it convenient to import and export documents. The platform supports integration with popular cloud storage services like Google Drive, Dropbox, and OneDrive, allowing users to access and manage their documents from anywhere.
Mobile App Functionality: PDFFiller's mobile app provides excellent functionality, allowing users to access and edit documents on the go. The app is available for both iOS and Android devices and offers a user-friendly interface, ensuring a seamless experience across different platforms.
Overall Performance and Reliability: PDFFiller delivers exceptional performance and reliability. The platform is fast and responsive, ensuring smooth document editing and processing. Users can rely on PDFFiller for consistent performance, even with large or complex documents.
User Reviews and Testimonials: Users have praised PDFFiller for its ease of use, extensive features, and excellent customer support. Many users have found the platform to be a valuable tool for managing and editing documents efficiently. The positive reviews and testimonials highlight the reliability and effectiveness of PDFFiller in meeting users' document needs.
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3. Writing the title: In the 'Complaint Title' field, concisely summarize the main issue you have encountered with PDFFiller. Make it specific and clear, such as "Unauthorized Subscription Renewal by PDFFiller" or "Difficulty Cancelling PDFFiller Subscription".
4. Detailing the experience: Provide a detailed account of your experience with PDFFiller. Mention key areas such as account access issues, billing discrepancies, customer service interactions, technical problems with the service, or any other specific concerns. Include relevant dates and any transaction details. Clearly describe the nature of the issue, the steps you took to resolve it, including any communication with PDFFiller's customer support, and the response received, if any. Explain how this issue has personally affected you, such as financial loss or significant inconvenience.
5. Attaching supporting documents: Attach any relevant documents that support your complaint, such as email correspondence, screenshots, receipts, or billing statements. Be cautious not to include sensitive personal information like social security numbers, credit card details, or passwords.
6. Filling optional fields: Use the 'Claimed Loss' field to indicate any financial loss you have incurred due to the issue with PDFFiller. In the 'Desired Outcome' field, specify what resolution you are seeking, whether it's a refund, service cancellation, or another form of redress.
7. Review before submission: Carefully review your complaint for clarity, accuracy, and completeness. Ensure that all the information provided is correct and that your description of the issue is easy to understand.
8. Submission process: After reviewing your complaint, click the 'Submit' button to officially file your complaint on ComplaintsBoard.com.
9. Post-Submission Actions: After submitting your complaint, regularly check your account on ComplaintsBoard.com for any responses or updates. You may receive feedback from other users or even a resolution from PDFFiller through the platform.
Yes, PDFfiller is a legitimate online service that allows users to edit, sign, and manage PDF documents through their platform.
Many users have reported that PDFfiller's features are reliable and user-friendly, but individual experiences may vary.
PDFfiller uses encryption and secure servers to protect users' personal information and document data. However, it's essential to use strong passwords and secure internet connections when accessing any online service.
PDFfiller offers a free trial for new users, allowing them to try out the platform's features before deciding whether to purchase a subscription.
PDFfiller offers various subscription plans with different features and pricing. Visit their website to review the current plans and pricing.
It is important to read multiple customer reviews on various platforms to get a comprehensive understanding of users' experiences with PDFfiller.
PDFfiller allows users to cancel their subscriptions at any time but may not offer refunds for the remaining subscription period. Review their terms and conditions for specific details.
PDFfiller offers customer support through email, live chat, and phone. User experiences with their support team may vary, so it's essential to read customer reviews to gauge overall satisfaction.
Yes, PDFfiller allows users to sign documents electronically using a secure and legally binding e-signature feature.
PDFfiller is compatible with various devices and operating systems, including Windows, macOS, iOS, and Android.
PDFfiller offers collaboration features, allowing multiple users to work on a single document simultaneously, depending on the subscription plan.
PDFfiller offers a range of features similar to other PDF editing software and services, but it's essential to compare features, pricing, and user reviews to determine the best option for your needs.
PDFfiller's subscription plans are generally transparent, but be sure to review the terms and conditions before purchasing to understand any additional fees or charges that may apply.
PDFfiller integrates with various software and services, such as Google Drive, Dropbox, and Microsoft OneDrive, depending on the subscription plan.
PDFfiller allows users to export documents in various formats, including PDF, Word, Excel, and PowerPoint, depending on the subscription plan.
PDFfiller stores documents and data for the duration of your subscription, and the storage period may vary depending on your subscription plan.
Yes, PDFfiller allows users to create fillable PDF forms that can be easily shared and filled out by others.
PDFfiller offers a library of templates and pre-designed forms for various industries and purposes, making it easier for users to find and customize the documents they need.
PDFfiller aims to maintain the original formatting when converting documents, but results may vary depending on the complexity of the document. It's essential to review the converted document for any formatting issues.
Yes, you can find user reviews on various websites and forums. Be sure to read multiple reviews to get a comprehensive understanding of other users' experiences with PDFfiller.
Most discussed complaints
They posted fault info and charged me without warning 69 (opinions to this review) PDF Filer Annual Charge 4 (opinions to this review) Unwanted annual service charge 4 (opinions to this review) Unauthorized charges to my credit card account 4 (opinions to this review) unauthorized credit card charges 3 (opinions to this review)Recent comments about PDFFiller company
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