PDFFiller
reviews and complaints

I have been chard by supportpdffiller on September 1st of 2023 for $163.49 at 8.07pm. I am furious as I did not authorise this and am suffering hardship as it is. This is my rent money and I need it back desperately or I will be homeless, please review this and contact me asap I am desperate here, I'm a single mum and can not afford this.

I don't want to put any confidential information here but can provide proof and email if requested

I applied and paid for pdf to word converter for a month but they continue to deduct money from my account yet i only needed the service for one Month.

The deduction is made without asking whether i need the service further.

This is the second deduction when i expected only one time deduction.

Please help me to refund the payment and will make subscription when the need arises.

Thank you.

Orech Odongo Jimmy.

PDF Filler have taken a payment out of my account of £76 on the 21st August. I noticed a previous payment taken out last year of £81 on the 30th August and cancelled my account as a way to stop the automatic renewal.

I originally purchased the software in 2019 and used it occasionally. I deleted my account in October 2020, but when I realised the payment in August last year I logged back in to find out how to delete or remove payment details. Email received in November 2022 stating account deleted.

So this is difficult to understand how and why this company have taken another payment yet again despite my actions to prevent this happening.

Kind regards,

Andy

I signed up for a FREE trial to use the premium features on the PDFFILLER website, I had cancelled my subscription twice. I was still charged after a month, PDF Filler sent FOUR charges to my bank account.. Not only that, but I was charged MORE than the subscription fee. I was wrongfully charged money, and I was over charged at that. I have only used the service once and tried on two occasions to cancel. They are taking money from my bank account that they are not entitled too. This is theft.

Subscription fees was deducted without consent and before free trail expires.Date of first trail started 2023/07/30 ends 2023/08/30.

Deducted money on 2023/08/29 outof my bank account.

Proof/Evidence

I have screenshots of start and end date(can not upload)

Proof that monies was deducted outof my bank account.

I did not gave permission to deduct any money from my bank account.

I've have just found a charge for $91.75NZD to Supportpdffiller.com

After checking my account, it's asking me to try a free trail period. How does that work if you have taken the money already?! I don't want any of this.

The timing of this is very bad as well. Was doing my weekly grocery shopping, only to find I couldn't pay for it cause of this charge. No prior warning, no confirmation of direct debiting my account.

This company charged me $155.52 on August 20,2023 without even notifying me or something. That is not right and it is called stealing the ending of my card is 5764. I would appreciate if I can get a refund back.

Here is what it said on my bank statement:

Withdrawal Debit Consumer / SUPPORTPDFFILLER.COM

[protected] MA Date 08/18/23

2 [protected] 4 5734 % % Card 20

#5764

Hello, I was charged $96 on August 6th for a year subscription that I never signed up for. I used pdffiller for one day and was immediately charged for a year. I already canceled but I would like a refund, and do not plan to use for a year. The subscription #9dw9vc, and receipt #BY21A5CB2.

Please let me know if you need more information, and would really appreciate a refund because I never signed up for this.

Transaction B-4P271315194549702 - I have just checked my Paypal account and see you have charged me 115.20 USD for a PDF filler service I have not authorised.

I do not live in the US and so would not find a use for the services you offer such as tax form filling.

Please cancel forthwith and refund me.

I attach the transaction proof.

I have reported the transaction to Paypal.

Kind regards,

Christina Redford

I had intended on using this website for my business, I ended up going with another website and canceled my subscription. I keep getting charges from it even though it states it doesn’t have any subscription on my account. I’d appreciate if someone would contact me about this because I can not make it stop and it’s taking my money without my consent.

My wife and my were charged 96.00 by pdffiller.com without our knowledge or consent.

My wife mis-takenly ordered a product thinking it was free. She copied a single page document. Two days ago we auto debited/charged by you $96 with NO other explanation. My wife or I do not and did not intend to allow this purchase. Please refund immediately. My next course of action will be to refer this matter to the Michigan Attorney General's office, Thank you.

Tim Crain

August 6th, I was bill for a full year for a TRAIL PERIOD! I WANT A FULL REFUND!

Hello,

Thank you for subscribing to the pdfFiller Annual Basic plan. Your payment has been successfully processed.

Your subscription details are as follows:

Username: [protected]@gmail.com

Subscription ID: dt72rh

Plan Type: Annual Basic, billed at $104.88 (tax included)

Next Automatic Renewal: 04/24/2024

Billing Information on your statement will show a charge "‍PDFFILLER.com"

You can now enjoy premium pdfFiller features that will enable you to edit, fill, and sign documents, collaborate with others, request digital signatures, fax, and much more! You can also find documents you may need by searching our library of over 10M documents and fillable forms here. To change your payment information, cancel, or upgrade your subscription, visit My Account. You can review the cancellation and refund policy here or by speaking to our 24/7/365 support team. Don't forget Download the pdfFiller app to access and edit your documents on the go, anytime, anywhere, from any iOS device.

I hope this message finds you well. I am writing to bring to your attention an issue with a recent transaction that appears to be unauthorized.

On 24th July, I noticed a charge of USD 96.00 on my credit card/bank statement from your company. However, after carefully reviewing my purchase history and receipts, I can confirm that I did not make this purchase, and the transaction is not familiar to me.

I believe there might have been a mistake or some unauthorized activity on my account. Therefore, I kindly request a refund for the usd 96.00 charged to my credit card/bank account.

I have attached a copy of the relevant statement showing the transaction in question for your reference. Please investigate this matter promptly and provide me with the necessary refund. If there are any additional details you require from my end, please let me know, and I will be happy to assist.

I understand that mistakes can happen, and I hope this matter can be resolved amicably and promptly. I trust your commitment to excellent customer service and look forward to receiving a refund as soon as possible.

Thank you for your attention to this matter. I anticipate your prompt response and resolution.

I was searching for a form, how to get my wife's social security card. The link came up to pdffiller. I filled in the form on their website but couldn't get it to print. I then returned to my search and found the same form on the SSA website. I printed it from their website and hand filled it and mailed it directly to SSA.

I never used their service and cancelled the trial offer immediately, yet this morning I saw their charge for $96 on my account.

There are only 3 items in my pdffiller account. 2 from 2016 when I was building my house and the one I am disputing, the replacement social security card.

Hi,

Today on 23rd July, I was charged $144 for an annual subscription to PDF Filer, which I never intended to purchase. I initially used PDF Filer for a one-time service and did not authorize any recurring charges. However, I noticed the unexpected charge on my account, and I immediately canceled the subscription upon discovering it.

I kindly request that you investigate this matter and process a full refund for the unauthorized charge as soon as possible. I believe this is an unfortunate misunderstanding and trust that your company values customer satisfaction and fair business practices. was chargedd $144 for annual subscription which i never meant on buying. I was using PDF filer for one time only. I've cancelled my subscription so kindly refund my money

Subject: Billing Issue with PDF Filler Subscription - Urgent Resolution Required

Dear Support Team,

I am writing to address a concerning matter regarding my recent subscription to PDF Filler. I signed up for what I believed was a free trial using a coupon code from Honey, expecting to have access to the service for a limited period. However, I was astonished to discover that I have been charged $196 for a year-long subscription immediately upon signing up. This has caused significant financial strain, as I did not intend or desire to commit to a full year of PDF Filler usage.

My primary concern is that I urgently need this issue rectified. I only required the PDF Filler service for a brief period of one week, and the unexpected charge of $96 has left my account in a negative balance. As a normal admin staff, I cannot afford such a substantial expense for a single PDF service.

Upon reviewing the billing page, I can confirm that nowhere during the sign-up process was it disclosed that I was agreeing to a year-long subscription. This lack of transparency is a significant problem, and it has resulted in undue financial hardship for me.

To reach an amicable resolution, I kindly request the following:

I have attached a screenshot of the billing page during the sign-up process, which clearly shows the lack of disclosure regarding the year subscription.

Your attention to this matter is greatly appreciated, and I look forward to a swift resolution.

Sincerely,

KhangHa Dentons

I’ve been charged $144 for a yearly subscription that I don’t want.

I received an email 17/09/2023 stating “Thank you for your payment of $144 for a yearly subscription to pdfFiller services”

My Subscription ID: sub_1NJkqMFPKDixaf7dR6TSwimt

The money has been taken from my account so I assume I’ve given my bank details but have never heard of this company, have never used their service or indented to use their service.

How can I get a refund?

I tried pdf editor online for 1-3 days and then cancelled the trial. But they charged me 2 USD next day, and 2 USD one more time. I told them to stop charging they asked me to fill in a lot of information on my credit/debit card and I told them to stop the trial again. They didn't respond. And yesterday 7 July 2023 they charged 96 USD from my card without any notification for no reason. They are scammers 100% I checked reviews and there a lot of people who were scammed the same way as I was. This www.pdffiller.com just charge money without any notification and when they want.

I was charged on my credit card without it being authorized. It was a $1.50. I need that to be refunded. I have never used that service. I went on website after the charge to make sure I have not did anything on there. And I have never seen the website before so you can imagine my surprise at the charge. I don't even know how they got my charge card information.

I've been charged R2035,27 for a service from Support PDF filler I never even subscribed to. This happened on the 30th of JUNE 2023 12.23pm. There was no email from support pdf filler to show that I even have a subscription. If this happened as a crime I would like your assistance in tracking it (If the service was bought outside of South Africa). Thank you.