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I am unable to redeem tokens on games I play at PCH. It keeps telling me I am not a US citizen. Please fix this problem.
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Evamae
Framingham, US
2 comments
Evamae
of Framingham, US
Jan 11, 20139:15 pm EST
how am I supposed to redeem my tokens?
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caine49
Pearl, US
1 comments
caine49
of Pearl, US
Jan 14, 20138:02 am EST
Cannot redeem tokens for prizes. Why?
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hoopscoach17
Marshall, US
1 comments
hoopscoach17
of Marshall, US
Jun 30, 201311:24 pm EDT
Please tell me how it is humanly possible for people to win 2 and 3 million tokens in one day? There is some sort of cheating going on!
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gamblingmom
US
2 comments
gamblingmom
of US
Jul 22, 20133:12 pm EDT
Verified customerThis complaint was posted by a verified customer. Learn more
I was able to redeem my points for different things, but now I don't know how I'll receive those things. do they come in the mail, e-mail. How are they sent to me. Or is this a gimmick and we just earn points and then pretend we are actually using them to get items.
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gamblingmom
US
2 comments
gamblingmom
of US
Jul 22, 20133:20 pm EDT
Verified customerThis complaint was posted by a verified customer. Learn more
I had alot of points to redeem and decided to use them on different items. The points for the items was deducted from my point account but now I don't know how to get the items (mainly gift certificates). Are they mailed to me, e-mailed, what and how. I can't find any answers on the PCH webwsites. I've been a PCH member for over 40 yrs. and never won anything, I buy items occasionally and started playing the games online a few years ago. I thought this may be a way to get something for all I've spent on items and stamps to mail the many, many envelopes back. I complained once about an auction website and now they deleted me off the site. Are we now not allowed to complain about injustices.
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givememore25
Delmar, US
1 comments
givememore25
of Delmar, US
Jul 28, 20136:44 pm EDT
I have the sme complaints plus do I HAVE TO PAY for any of the items I SELECT even if I HAVE THE CORRECT AMOUNT OF TOKENS. please give clear information as to how to collect prizes
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Emma Serna
Stockton, US
1 comments
Emma Serna
of Stockton, US
Aug 22, 20136:33 am EDT
I exchange the tokens I win and choose items from the redemption center and I never get the items. How does it work? I call once to ask the question and the person that answered just laugh. and didn't answered my question. Thanks for your time. I hope I win the FOREVER.
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lil debbie
US
1 comments
lil debbie
of US
Oct 08, 20135:37 pm EDT
most ofyour instant games freeze, for instance, instant wins, scratch offs, sweepstakes PLEASE ADVISE. i;m a loyal pch fan
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Samantha mill
West Jordan, US
1 comments
Samantha mill
of West Jordan, US
Mar 03, 20149:30 pm EST
Verified customerThis complaint was posted by a verified customer. Learn more
I've nearly 20, 000 tokens, it will not let me redeem any of my tokens. Can you please help me?
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kcash09
US
1 comments
kcash09
of US
Mar 06, 201412:07 pm EST
i went to redeem my tokens and when i click on an item to redeem with them it takes me to the login page to enter my password, but when i enter my password nothing happens. i click login and it stays on the exact same page. what do i need to do?
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Billie McAlister
Claremore, US
1 comments
Billie McAlister
of Claremore, US
Mar 07, 20149:17 pm EST
Why cant I redeem my tokens this a bunch of carp makes you wonder if anybody ever wins false advertisement
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Wayne Mudrak
Elyria, US
1 comments
Wayne Mudrak
of Elyria, US
Mar 18, 20145:42 pm EDT
Verified customerThis complaint was posted by a verified customer. Learn more
I am unable to redeem my tokens. what can be done.Is this aSCAM! This is not right for your coaster ears.Please get back to me, so we can solve this problem and keep me as a loyal costemer. Thank you.
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Need help redeem my tokens
Grand Prairie, US
1 comments
Need help redeem my tokens
of Grand Prairie, US
Mar 20, 20146:06 am EDT
PCH Games - UNABLE TO REDEEM TOKENS [Comment in Complaint]
i went to redeem my tokens and when i click on an item to redeem with them it takes me to the login page to enter my password, but when i enter my password nothing happens. i click login and it stays on the exact same page. what do i need to do?...
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Martin York
Hinchinbrooke, CA
1 comments
Martin York
of Hinchinbrooke, CA
Mar 23, 20141:53 pm EDT
I would like to know how many point/tokens and/or to redeem them please help i can not log in my name martin york my email is martinyork196@gmail.com
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Lea Ott
Charles Town, US
1 comments
Lea Ott
of Charles Town, US
Mar 27, 20147:42 am EDT
Cant redeem tokens. Say I need to log in, even though im already logged in.
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Hilda Cisneros
Houston, US
1 comments
Hilda Cisneros
of Houston, US
Mar 31, 20146:33 am EDT
how do I ree
deem my tokens it doesn't want to log
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tmunson
US
1 comments
tmunson
of US
Apr 06, 20142:49 pm EDT
Whats is up with this? I try. To redeem my tokens and it just takes me back to the login page?how many do you need?I'm lost!
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Tessie Jackson
Baton Rouge, US
1 comments
Tessie Jackson
of Baton Rouge, US
Apr 20, 20142:38 pm EDT
Verified customerThis complaint was posted by a verified customer. Learn more
Will not allow redemption of tokens. Request that I log in when I am already logged in. After entering password and hit "sign in" nothing happens. Are the tokens meant to be redeemed for the listed prizes? I have in excess of 23, 000 points. Thanks for the fix, and Happy Easter!
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Oldcro
US
1 comments
Oldcro
of US
Apr 25, 20149:26 pm EDT
I have tried to redeem my tokens, but it keeps going back to the beginning.
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Rodriguez Wanda
US
2 comments
Rodriguez Wanda
of US
Apr 27, 20141:52 pm EDT
Every time I try to redeem my tokens won't let me doing
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Rodriguez Wanda
US
2 comments
Rodriguez Wanda
of US
Apr 27, 20142:03 pm EDT
I Just want to know How to redeem my tokens Anything is no working
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marthaannblackmon
Perris, US
1 comments
marthaannblackmon
of Perris, US
May 15, 20143:52 pm EDT
Please help love games. It's not fair we play but can't redeem. Please help.
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Studebaker
Summerville, US
2 comments
Studebaker
of Summerville, US
May 19, 201410:08 pm EDT
Why can't I redeem my tokens? Please tell me step by step what I need to do. Thank you. Scangel50@hotmail.com
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Studebaker
Summerville, US
2 comments
Studebaker
of Summerville, US
May 19, 201410:11 pm EDT
Why is it that I cannot redeem tokens from pch free games, that I have earned? Can anyone tell me how to do this step by step? Thank you.
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chucky3
US
1 comments
chucky3
of US
May 29, 20142:19 pm EDT
Need to know why the system wont let me redeem any of my 500, 000 tokens.please send me a email at cmcknight7454@gmail.com
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AnnaG
NL
1 comments
AnnaG
of NL
Jul 08, 20146:10 am EDT
Verified customerThis complaint was posted by a verified customer. Learn more
I have been trying to redeem my tokens for months now and it kicks me out I cannot connect to choose a prize what is going on? This is very frustrating please help.
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1Sweetness
Reno, US
1 comments
1Sweetness
of Reno, US
Jul 15, 201410:28 am EDT
Verified customerThis complaint was posted by a verified customer. Learn more
Every time I try to redeem my tokens, it tells me to log in even though I already am. Then I get a blank page. How are you supposed to redeem the tokens for the gift cards or drawings?
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pauladavis
Farmville, US
1 comments
pauladavis
of Farmville, US
Jul 15, 201412:15 pm EDT
I cannot redeem my tokens. I will not waste my time playing games if i cant redeem my tokens.
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Ying ly
Dallas, US
1 comments
Ying ly
of Dallas, US
Jul 23, 201412:40 pm EDT
Verified customerThis complaint was posted by a verified customer. Learn more
I think PCH IS A SCAM TO GET YOUR INFO. CAN NOT REDEEM TOKENS
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Lorraine Petitto
Stony Point, US
1 comments
Lorraine Petitto
of Stony Point, US
Jul 31, 20146:21 pm EDT
I ask for help and nothing. Do you really care at all? NO.
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Leonardo Rosas
Chicago, US
1 comments
Leonardo Rosas
of Chicago, US
Aug 05, 20147:48 am EDT
when I try to redeem my token is says that I have to sign in
again and that my password don't mach my email. What up with that.
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E.Sosa
Chicago, US
1 comments
E.Sosa
of Chicago, US
Aug 07, 201411:48 am EDT
Report to BBB to see for ones self this is a scandal it complete and utter B.S
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James C. Clark
Frankfort, US
1 comments
James C. Clark
of Frankfort, US
Aug 17, 20142:47 pm EDT
Verified customerThis complaint was posted by a verified customer. Learn more
I've been trying to redeem my tokens. But not able to redeem my tokens I've won. I have over 240, 000 tokens. Please response I would appreciate.? I'm also not able to down load my games from pch. Thank you for your appreciation. sjclark04@yahoo.com
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Dlarussell
Ashburn, US
1 comments
Dlarussell
of Ashburn, US
Aug 17, 20143:42 pm EDT
Unable to redeem tokens. I was not told why.
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kerrilk1113
US
1 comments
kerrilk1113
of US
Aug 18, 20142:38 pm EDT
Verified customerThis complaint was posted by a verified customer. Learn more
I want to know who and when win the gifts that I am bidding on? I've been bidding like crazy and still nothing!
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johnp lazarus
Eugene, US
2 comments
johnp lazarus
of Eugene, US
Aug 19, 20144:17 pm EDT
PRAISE GOD
unable to redeem tokens on games all games ...
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julesmm2424
Washington, US
1 comments
julesmm2424
of Washington, US
Sep 07, 201410:33 pm EDT
This whole pch n its games are bs, its to bad cause people really believe in it so they got what they wanted pch you should be ashamed of your scam!
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sandra carvey
Oswego, US
1 comments
sandra carvey
of Oswego, US
Sep 12, 20148:16 am EDT
Verified customerThis complaint was posted by a verified customer. Learn more
r have 20, 000 tokens and can not use them l have call many time about this matter and you have not done anything l am writing to the BBB today about this matter thanks you for Trying to scam me iam not going to let you Get away with it
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n.j.n
Wheeling, US
1 comments
n.j.n
of Wheeling, US
Sep 14, 20147:14 pm EDT
I am unable to play any lotto games I pick my numbers for the first game but there is no submit button, then I haven't been able to play the lotto games in months. Ever since you changed the way to play them.
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Lisa Zech Cox
Niles, US
1 comments
Lisa Zech Cox
of Niles, US
Sep 15, 20144:56 pm EDT
I have over 49, 800 tokens and I can't redeem them because it says to log in and I am already logged in.
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how am I supposed to redeem my tokens?
Cannot redeem tokens for prizes. Why?
Please tell me how it is humanly possible for people to win 2 and 3 million tokens in one day? There is some sort of cheating going on!
I was able to redeem my points for different things, but now I don't know how I'll receive those things. do they come in the mail, e-mail. How are they sent to me. Or is this a gimmick and we just earn points and then pretend we are actually using them to get items.
I had alot of points to redeem and decided to use them on different items. The points for the items was deducted from my point account but now I don't know how to get the items (mainly gift certificates). Are they mailed to me, e-mailed, what and how. I can't find any answers on the PCH webwsites. I've been a PCH member for over 40 yrs. and never won anything, I buy items occasionally and started playing the games online a few years ago. I thought this may be a way to get something for all I've spent on items and stamps to mail the many, many envelopes back. I complained once about an auction website and now they deleted me off the site. Are we now not allowed to complain about injustices.
I have the sme complaints plus do I HAVE TO PAY for any of the items I SELECT even if I HAVE THE CORRECT AMOUNT OF TOKENS. please give clear information as to how to collect prizes
I exchange the tokens I win and choose items from the redemption center and I never get the items. How does it work? I call once to ask the question and the person that answered just laugh. and didn't answered my question. Thanks for your time. I hope I win the FOREVER.
most ofyour instant games freeze, for instance, instant wins, scratch offs, sweepstakes PLEASE ADVISE. i;m a loyal pch fan
I've nearly 20, 000 tokens, it will not let me redeem any of my tokens. Can you please help me?
i went to redeem my tokens and when i click on an item to redeem with them it takes me to the login page to enter my password, but when i enter my password nothing happens. i click login and it stays on the exact same page. what do i need to do?
Why cant I redeem my tokens this a bunch of carp makes you wonder if anybody ever wins false advertisement
I am unable to redeem my tokens. what can be done.Is this aSCAM! This is not right for your coaster ears.Please get back to me, so we can solve this problem and keep me as a loyal costemer. Thank you.
PCH Games - UNABLE TO REDEEM TOKENS [Comment in Complaint]
i went to redeem my tokens and when i click on an item to redeem with them it takes me to the login page to enter my password, but when i enter my password nothing happens. i click login and it stays on the exact same page. what do i need to do?...
I would like to know how many point/tokens and/or to redeem them please help i can not log in my name martin york my email is martinyork196@gmail.com
Cant redeem tokens. Say I need to log in, even though im already logged in.
how do I ree
deem my tokens it doesn't want to log
Whats is up with this? I try. To redeem my tokens and it just takes me back to the login page?how many do you need?I'm lost!
Will not allow redemption of tokens. Request that I log in when I am already logged in. After entering password and hit "sign in" nothing happens. Are the tokens meant to be redeemed for the listed prizes? I have in excess of 23, 000 points. Thanks for the fix, and Happy Easter!
I have tried to redeem my tokens, but it keeps going back to the beginning.
Every time I try to redeem my tokens won't let me doing
I Just want to know How to redeem my tokens Anything is no working
Please help love games. It's not fair we play but can't redeem. Please help.
Why can't I redeem my tokens? Please tell me step by step what I need to do. Thank you. Scangel50@hotmail.com
Why is it that I cannot redeem tokens from pch free games, that I have earned? Can anyone tell me how to do this step by step? Thank you.
Need to know why the system wont let me redeem any of my 500, 000 tokens.please send me a email at cmcknight7454@gmail.com
I have been trying to redeem my tokens for months now and it kicks me out I cannot connect to choose a prize what is going on? This is very frustrating please help.
Every time I try to redeem my tokens, it tells me to log in even though I already am. Then I get a blank page. How are you supposed to redeem the tokens for the gift cards or drawings?
I cannot redeem my tokens. I will not waste my time playing games if i cant redeem my tokens.
I think PCH IS A SCAM TO GET YOUR INFO. CAN NOT REDEEM TOKENS
I ask for help and nothing. Do you really care at all? NO.
when I try to redeem my token is says that I have to sign in
again and that my password don't mach my email. What up with that.
Report to BBB to see for ones self this is a scandal it complete and utter B.S
I've been trying to redeem my tokens. But not able to redeem my tokens I've won. I have over 240, 000 tokens. Please response I would appreciate.? I'm also not able to down load my games from pch. Thank you for your appreciation. sjclark04@yahoo.com
Unable to redeem tokens. I was not told why.
I want to know who and when win the gifts that I am bidding on? I've been bidding like crazy and still nothing!
PRAISE GOD
unable to redeem tokens on games all games ...
This whole pch n its games are bs, its to bad cause people really believe in it so they got what they wanted pch you should be ashamed of your scam!
r have 20, 000 tokens and can not use them l have call many time about this matter and you have not done anything l am writing to the BBB today about this matter thanks you for Trying to scam me iam not going to let you Get away with it
I am unable to play any lotto games I pick my numbers for the first game but there is no submit button, then I haven't been able to play the lotto games in months. Ever since you changed the way to play them.
I have over 49, 800 tokens and I can't redeem them because it says to log in and I am already logged in.