CB Fast Food Chains Papa John's Complaints #22-41

Papa John's review: Incorrect order

Kritvi Vardhan of Perth Amboy, US

Jun 18, 2022 12:03 am UTC

I ordered a Large Epic Stuffed Crust Hawaiian Barbeque Chicken Pizza (delivery). The pizza I received was regular crust. I received my order at 10:25 PM and made a call at 10:30PM to ask them to correct my order. I only ate 1 slice of pizza. I was put on hold for 30+ minute. Finally, someone picked up, but they did not answer the phone. I could hear the background noise of the restaurant but no one would answer me when I tried to call for someone's attention. I called them back again right after at 11PM and was put on hold for another 30+ minutes. They didn't pick up this time. The restaurant closes at 12AM, and they deliver until 12AM. There was enough time for them to have correct my order if they had picked up and answered my initial call.

Desired outcome: Please Refund

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Keywords:

barbeque chicken crust delivery epic hawaiian large order pizza stuffed

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Papa John's phone numbers

8800 600 0020

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Russia

+353 91 774 100

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Ireland

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Cyprus

+90 444 7579

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Turkey

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Bahrain

+86 108 329 7851

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China

+965 182 7272

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Kuwait

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South Korea

+1 (242) 676-7272

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Bahamas

+591 341 7272

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Bolivia

+51 16 060 000

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Peru

(877) 547-7272

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Customer Care Team

More phone numbers

Papa John's emails

consumer_services@papajohns.com

100%
Confidence score: 100%

Support

rene_kesterson@papajohns.com

93%
Confidence score: 93%

Papa John's address

2002 Papa John's Blvd, Louisville, Kentucky, 40299, United States

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