CB Fast Food Chains Papa John's Complaints #182-201

Papa John's review: delivery map area

Colie69 of US

May 01, 2010 6:24 pm UTC

Resolved

I searched Papa John's website using my home address for a store location and it populated the Austell Rd location as being 3.03 miles from my house. I placed a call to the store for the delivery order. I was told “We do not deliver to your location and to call the Powder Springs store location. I stated the map states the Powder Springs store is 3.64 miles from my house. I called the PS store and was told they do not deliver to the location. So, I decided to stop what I was doing, reschedule my conference calls and go to pick up my pizza from the Austell, GA location. I picked up the pizza and when I pulled into my drive way, there was a Papa John delivery guy two houses down the street from my house. I went to my neighbor’s house and ask the gentleman what store location was he from and he said the Austell, GA location. I’m very frustrated and upset that I had to leave home just to pick up my pizza when the store delivered to my neighbor within seconds of my return back home. My order confirmation # is 403490

Resolved

The complaint has been investigated and resolved to the customer’s satisfaction.

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Papa John's Contacts

Papa John's phone numbers

8800 600 0020

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Russia

+353 91 774 100

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Ireland

+357 77 777 760

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Cyprus

+90 444 7579

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Turkey

+973 17 506 070

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Bahrain

+86 108 329 7851

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China

+965 182 7272

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Kuwait

+82 15 778 080

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South Korea

+1 (242) 676-7272

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Bahamas

+591 341 7272

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Bolivia

+51 16 060 000

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Peru

(877) 547-7272

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Customer Care Team

More phone numbers

Papa John's emails

consumer_services@papajohns.com

100%
Confidence score: 100%

Support

rene_kesterson@papajohns.com

93%
Confidence score: 93%

Papa John's address

2002 Papa John's Blvd, Louisville, Kentucky, 40299, United States

Papa John's social media
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